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01412128500 – Who Called? Stop Resolvecall Debt

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Scott
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Scott Nelson

Managing Director

MoneyNerd’s founder, Scott Nelson, has a decade of financial industry experience, including 6 years in FCA regulated loan and credit card companies. Troubled by a lack of conscience in the industry, he founded MoneyNerd to give genuine advice to those in debt and struggling financially.

Learn more about Scott
&
Janine
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Janine Marsh

Financial Expert

Janine Marsh is an award-winning presenter and a valuable member of the MoneyNerd team. With a wealth of experience as a financial expert, she's been featured on BBC Radio 4, BBC Local Radio, and BBC Five Live, and is a regular on Co-op Radio.

Learn more about Janine
· Feb 8th, 2024
Could you legally write off some debt? Answer below to get started.

Total amount of debt?

This isn’t a full fact find, MoneyNerd doesn’t give advice. We work with The Debt Advice Service who provide information about your options.

For free & impartial money advice you can visit MoneyHelper. We work with The Debt Advice Service who provide information about your options. This isn’t a full fact-find, some debt solutions may not be suitable in all circumstances, ongoing fees might apply & your credit rating may be affected.

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For free & impartial money advice you can visit MoneyHelper. We work with The Debt Advice Service who provide information about your options. This isn’t a full fact-find, some debt solutions may not be suitable in all circumstances, ongoing fees might apply & your credit rating may be affected.

Has the number 01412128500 popped up on your phone? That’s Resolvecall, a debt collection company. They might be trying to get a payment, find out more details, or even scare you.

You’re not alone. Each month, more than 170,000 people come to our website for advice on debt.

In this article, we’ll help you:

  • Check if the debt is really yours (and if it’s not, you don’t have to pay!).
  • See if you can talk back to Resolvecall or even ignore them.
  • Stop Resolvecall from bothering you too much.
  • Think about how to pay in small parts or even forget some of your debt.

Nearly half of the individuals who deal with debt collection agencies have experienced harassment or aggression1. So, our team knows how scary it can be when debt collectors like Resolvecall chase you.

Don’t worry; we’re here to help. Let’s find out more about how to stop Resolvecall from chasing you today.

Could you legally write off some debt?

There are several debt solutions in the UK, choosing the right one for you could write off some of your unaffordable debt, but the wrong one may be expensive and drawn out.

Answer below to get started.

How much debt do you have?

This isn’t a full fact find. MoneyNerd doesn’t give advice. We work with The Debt Advice Service who provide information about your options.

Why am I being called by 01412128500?

Resolvecall could call you from several numbers. They are likely to be calling from 01412128500 for the following reasons:

  1. To collect payment – The primary focus of a follow-up call is for them to clearly outline your debt total and request that you pay it’s entirety by card payment over the phone. If you cannot pay the outstanding balance in full then often they will ask that you pay monthly instalments until the debt is cleared.
  2. To get more information – if you are unable to pay the debt completely, the next priority for Resolvecall is to request more information from you. This information will mainly consist of the reasons you are unable to pay, including the details of your income and living expenses, alongside any details that may help them recover the debt in the future.
  3. To intimidate you – When the letter sent by Resolvecall fails to get you to pay, they will use a phone call to heap more pressure on you. They will often do this by exaggerating the timeline of what might happen if you continue to ignore your debt by threatening to visit you at home and take you to court to settle the debt – both can be very traumatising.

Your Rights With Debt Collectors

While Resolvecall can try to intimidate you, they are not allowed to harass you. Here’s a simple table that will help you better understand what debt collectors can and can’t do. If you want to learn more about your rights, please read our complete guide.

Debt Collectors Can But They Can’t
Contact you by phone or mail. Call you after 9pm or before 8am.
Conduct home visits (on rare occasions) and knock on your door. Forbily enter your home, or stay if you ask them to leave.
Threaten to take you to court by suing you for payment on a debt. Harrass you, including threats of violence, repeated calls and visits, or abusive language.
Negotiate a debt settlement. Tip: make sure to get this new arrangement in writing. Visit your workplace.
Access your bank account, but only after a court judgment has been made. Take anything from your home or threaten to do so.
Sell your debt. Speak to other people about your debt without your permission.
Contact you frequently. Keep doing so if you request that they reduce communications.

Remember that debt collectors are not allowed to use abusive language, visit your workplace, or take any of your possessions. If needed, you can make a complaint.

How a debt solution could help

Some debt solutions can:

  1. Stop nasty calls from creditors
  2. Freeze interest and charges
  3. Reduce your monthly payments

A few debt solutions can even result in writing off some of your debt.

Here’s an example:


Situation

Monthly income £2,504
Monthly expenses £2,345
Total debt £32,049

Monthly debt repayments

Before £587
After £158

£429 reduction in monthly payments

If you want to learn what debt solutions are available to you, click the button below to get started.

Get Started

Should you ignore 01412128500?

I always recommend responding to debt collectors – even just to question the debt’s validity. Remember, you have the right to request proof of the debt. They have to prove it or they can’t charge you.

You can watch this video to learn what the law allows debt collectors to do and what you can do to avoid exploitation by Resolvecall:

» TAKE ACTION NOW: Fill out the short debt form


How to cope with Resolvecall Collectors?

I’ve written an in-depth guide about how to respond when Resolvecall Collections contact you.

Thousands have already tackled their debt

Every day our partners, The Debt Advice Service, help people find out whether they can lower their repayments and finally tackle or write off some of their debt.

Natasha

I’d recommend this firm to anyone struggling with debt – my mind has been put to rest, all is getting sorted.

Get started

Reviews shown are for The Debt Advice Service.

Resolvecall Collection Contact Details

Address: Resolvecall Limited, 1 Smithhills Street, Paisley, Renfrewshire, PA1 1EB
Phone: 0141 212 8500
Email: [email protected]
Website: https://resolvecall.co.uk/
Could you legally write off some debt?

Answer below to get started.

How much debt do you have?

This isn’t a full fact find, MoneyNerd doesn’t give advice. We work with The Debt Advice Service who provide information about your options.

References

  1. Indebted Debt Collection Survey
The authors
Scott Nelson Profile Picture
Author
MoneyNerd’s founder, Scott Nelson, has a decade of financial industry experience, including 6 years in FCA regulated loan and credit card companies. Troubled by a lack of conscience in the industry, he founded MoneyNerd to give genuine advice to those in debt and struggling financially.
Janine Marsh Profile Picture
Debt Expert
Janine Marsh is an award-winning presenter and a valuable member of the MoneyNerd team. With a wealth of experience as a financial expert, she's been featured on BBC Radio 4, BBC Local Radio, and BBC Five Live, and is a regular on Co-op Radio.