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02086654953 – Who Called? Stop CCS Collect Debt

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Scott
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Scott Nelson

Managing Director

MoneyNerd’s founder, Scott Nelson, has a decade of financial industry experience, including 6 years in FCA regulated loan and credit card companies. Troubled by a lack of conscience in the industry, he founded MoneyNerd to give genuine advice to those in debt and struggling financially.

Learn more about Scott
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Janine
Janine Marsh Profile Picture

Janine Marsh

Financial Expert

Janine Marsh is an award-winning presenter and a valuable member of the MoneyNerd team. With a wealth of experience as a financial expert, she's been featured on BBC Radio 4, BBC Local Radio, and BBC Five Live, and is a regular on Co-op Radio.

Learn more about Janine
· Feb 20th, 2024
Could you legally write off some debt? Answer below to get started.

Total amount of debt?

This isn’t a full fact find, MoneyNerd doesn’t give advice. We work with The Debt Advice Service who provide information about your options.

For free & impartial money advice you can visit MoneyHelper. We work with The Debt Advice Service who provide information about your options. This isn’t a full fact-find, some debt solutions may not be suitable in all circumstances, ongoing fees might apply & your credit rating may be affected.

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For free & impartial money advice you can visit MoneyHelper. We work with The Debt Advice Service who provide information about your options. This isn’t a full fact-find, some debt solutions may not be suitable in all circumstances, ongoing fees might apply & your credit rating may be affected.

Did you receive a call from 02086654953? This is the number for CCS Collect, a company that collects debts.

I know this might sound concerning, but don’t worry, you’re not alone. Over 170,000 people each month visit our website for help with debt issues.

In this article, we’ll help you:

  • Understand why CCS Collect might be calling you.
  • Learn how to deal with CCS Collect.
  • Find out if you can ignore the calls from 02086654953.
  • Get the contact details of CCS Collect.

Nearly half of the people who are chased by debt collection agencies have experienced harassment or aggression1. Some of our team members have been there too.

But don’t worry; we are here to help. We have a lot of knowledge about debt and how to deal with it.

Could you legally write off some debt?

There are several debt solutions in the UK, choosing the right one for you could write off some of your unaffordable debt, but the wrong one may be expensive and drawn out.

Answer below to get started.

How much debt do you have?

This isn’t a full fact find. MoneyNerd doesn’t give advice. We work with The Debt Advice Service who provide information about your options.

Why are you being called by 02086654953?

We have a more detailed article on CCS Debt Collections, which you can find here.

CCS Debt Collections could call you from several numbers. They are likely to be calling for the following reasons:

  1. To collect payment – They want to outline your total debt and ask that you pay the entire sum over the phone. In 2022, household bill arrears increased by 68% to £2,920, making debt a common struggle.2 If that sounds like your situation, CCS typically asks for monthly payments until the debt’s cleared.
  2. To get more information – if you are not able to pay anything towards the debt, the second reason for CCS to call is to request information from you. They may question why you are unable to pay, which may include asking for a summary of your income and living expenses, alongside any other valuable items you may possess4.
  3. To intimidate you – When CCS’s letter of notice fails to get you to pay, they will use phone calls from 02086654953 to apply pressure. They might also threaten CCJs5 and home visits6 if you continue to ignore them or refuse to pay.

Typical Debt Collection Process

As mentioned earlier, CCS Debt Collections has likely contacted you because you’ve missed a payment. This is quite common, as it’s the initial step in the debt collection process.

I’ve put together this table to help you better understand the debt collector timeline. If you want more information or additional advice, please check out our specialized guide.

Stage Actions What you should do:
Missing one or two small payments Calls and letters from the debt collector asking for payment. They may enquire about reasons for missing payments. Contact the debt collector and offer to pay what you can. If you are struggling to pay the debt, get in touch with us to explore your options.
Missing large or multiple payments Their contact will become more frequent, urgent, and threatening. Contact the debt collection agency and offer to pay what you can. You may also make a complaint if you think the letters are a form of harassment.
Debt collector visit After a few months, if the debt is significant (£200+) you will receive notice of a debt collector visit. They have to notify you before arriving. Debt collectors cannot take anything from your home – they may only ask for payment. If a debt collector shows up at your home, ask them to show proof of the debt and their ID through a window. Do not open your door or let them in. You can arrange a payment plan with the debt collector, but make sure to get a receipt of this.
Court If you still do not pay your debts to the original lender/debt collector agency, they will take you to court and either attempt to:
– File a CCJ against you.
– File an attachment of earnings order.
– File a lawsuit against you.
You must show up to your court date. From here, you can either dispute the debt, or the judge will likely suggest a manageable repayment plan for you.

Remember that if you’ve missed a payment, it’s important to contact the debt collector and offer to pay what you can. This is one of the easiest ways to stop CCS Debt Collections from calling you.

How a debt solution could help

Some debt solutions can:

  1. Stop nasty calls from creditors
  2. Freeze interest and charges
  3. Reduce your monthly payments

A few debt solutions can even result in writing off some of your debt.

Here’s an example:


Situation

Monthly income £2,504
Monthly expenses £2,345
Total debt £32,049

Monthly debt repayments

Before £587
After £158

£429 reduction in monthly payments

If you want to learn what debt solutions are available to you, click the button below to get started.

Get Started

Should you try to ignore 02086654953?

I always recommend responding to debt collectors — even just to question the debt’s validity.

You have the right to request proof of the debt. They have to prove it, or they can’t charge you.

You can watch this video to learn what the law allows debt collectors to do and what you can do to avoid exploitation by CCS: 

» TAKE ACTION NOW: Fill out the short debt form

How to cope with CCS Collectors? 

I’ve written an entire guide covering how to respond to CCS.

CCS Contact Details

Address: CCSCollect, Norfolk House, Wellesley Road, Croydon, Surrey, CR0 1GR
Phone: 020 8665 4929
Opening hours: 8:30am – 7:00pm Monday to Thursday
8:30am to 6:30pm on Friday.
Closed on Saturday
Email: [email protected]
Website: https://www.ccscollect.co.uk/
Could you legally write off some debt?

Answer below to get started.

How much debt do you have?

This isn’t a full fact find, MoneyNerd doesn’t give advice. We work with The Debt Advice Service who provide information about your options.

References

  1. Indebted Debt Collection Survey
  2. StepChange Personal Debt Statistics in Scotland 2022
  3. StepChange Debt Management Plan (DMP)
  4. Citizens Advice – What Baillifs Can Take
  5. Money Helper – What is a County Court Judgment (CCJ)?
  6. StepChange – Home visits from debt collectors
The authors
Scott Nelson Profile Picture
Author
MoneyNerd’s founder, Scott Nelson, has a decade of financial industry experience, including 6 years in FCA regulated loan and credit card companies. Troubled by a lack of conscience in the industry, he founded MoneyNerd to give genuine advice to those in debt and struggling financially.
Janine Marsh Profile Picture
Debt Expert
Janine Marsh is an award-winning presenter and a valuable member of the MoneyNerd team. With a wealth of experience as a financial expert, she's been featured on BBC Radio 4, BBC Local Radio, and BBC Five Live, and is a regular on Co-op Radio.
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