Asking for Information – Sample Letter Templates
For free & impartial money advice you can visit MoneyHelper. We work with The Debt Advice Service who provide information about your options. This isn’t a full fact-find, some debt solutions may not be suitable in all circumstances, ongoing fees might apply & your credit rating may be affected.
For free & impartial money advice you can visit MoneyHelper. We work with The Debt Advice Service who provide information about your options. This isn’t a full fact-find, some debt solutions may not be suitable in all circumstances, ongoing fees might apply & your credit rating may be affected.
Introduction
MoneyNerd has created three letter templates for when you need to ask creditors for information.
Whether you want to request a breakdown of instalments left to pay on your loan, a copy of your signed credit agreement, or even a copy of the personal information your lender keeps on file, our letter templates are just the ticket!
Information About Remaining Payments Under a Credit Agreement
Under section 77b of the Consumer Credit Act, anyone in the UK with a fixed credit agreement (not a credit card or store card) can request a copy of their instalments left to pay before the debt is cleared. This is useful if you are trying to work out where you are up to and how much you have left to pay back. There is no fee to make this request – and it’s easy with our letter template.
Information About Remaining Payments Under a Credit Agreement
Information about your Agreement Under the Consumer Credit Act
If you don’t just want to know your instalments left to pay, but want a copy of the fixed credit agreement, the Consumer Credit Act allows you to legally request this as well. However, you will need to pay a £1 fee to get a copy of your agreement. You should include a £1 coin with your letter. Download our letter template to save time!
Information about your Agreement Under the Consumer Credit Act
How a debt solution could help
Some debt solutions can:
- Stop nasty calls from creditors
- Freeze interest and charges
- Reduce your monthly payments
A few debt solutions can even result in writing off some of your debt.
Here’s an example:
Situation
| Monthly income | £2,504 |
| Monthly expenses | £2,345 |
| Total debt | £32,049 |
Monthly debt repayments
| Before | £587 |
| After | £158 |
£429 reduction in monthly payments
If you want to learn what debt solutions are available to you, click the button below to get started.
Personal Information under the Data Protection Act
You can request a copy of the personal information a creditor or any company holds about you using the Data Protection Act 2018. The creditor should supply any information they hold that you ask for. Generally, there is no fee to request this information unless you make a data request which is going to take them a lot of time to provide.
