For free and impartial money advice and guidance, visit MoneyHelper, to help you make the most of your money.

Menu

Asking for Information – Sample Letter Templates

For free and impartial money advice and guidance, visit MoneyHelper, to help you make the most of your money.

Introduction

MoneyNerd has created three letter templates for when you need to ask creditors for information. 

Whether you want to request a breakdown of instalments left to pay on your loan, a copy of your signed credit agreement, or even a copy of the personal information your lender keeps on file, our letter templates are just the ticket!

Information About Remaining Payments Under a Credit Agreement

Under section 77b of the Consumer Credit Act, anyone in the UK with a fixed credit agreement (not a credit card or store card) can request a copy of their instalments left to pay before the debt is cleared. This is useful if you are trying to work out where you are up to and how much you have left to pay back. There is no fee to make this request – and it’s easy with our letter template.

Information About Remaining Payments Under a Credit Agreement

Information about your Agreement Under the Consumer Credit Act

If you don’t just want to know your instalments left to pay, but want a copy of the fixed credit agreement, the Consumer Credit Act allows you to legally request this as well. However, you will need to pay a £1 fee to get a copy of your agreement. You should include a £1 coin with your letter. Download our letter template to save time!

Information about your Agreement Under the Consumer Credit Act

Personal Information under the Data Protection Act

You can request a copy of the personal information a creditor or any company holds about you using the Data Protection Act 2018. The creditor should supply any information they hold that you ask for. Generally, there is no fee to request this information unless you make a data request which is going to take them a lot of time to provide.

Personal Information under the Data Protection Act

Share

×
Are you struggling with debt?
Are you struggling with debt?
  • Affordable repayments
  • Reduce pressure from people you owe money to
  • Stop interest and charges from soaring
Close