Black Horse Finance Loans Reviews & In-depth Info 2022

Borrowing / Bad Credit Loans
Black Horse Loans Reviews

Are you considering a loan with Black Horse Loans? Or perhaps you already have one, and you’re looking for further information about the company. Either way, we’ve compiled the most important, in-depth information about Black Horse’s loan for you in this loan guide.

About – Who are Black Horse Loans?

Black Horse Loans a vehicle finance provider in the UK. They are part of Lloyds Banking Group. The company has been in business since 2001 and currently work with around 4000 dealers across the UK.

How do I apply for a Black Horse loan?

You can apply for a Black Horse loan by finding your local dealer.

Black Horse Loan Review

Will I be accepted for a Black Horse loan? 

Black Horse will assess you based on certain criteria. See if you qualify:

  • Age: 18+
  • Residency: UK resident

Information correct as of 01/04/21 (Black Horse)

Black Horse reviews

It’s important to see how other customers have rated their experience with Black Horse. Take a look at their up-to-date reviews here.

Trustpilot review

Information correct as of 14/06/21 (Trustpilot)

How to complain about Black Horse?

Should you need to make a complaint about Black Horse, then you can use the details below to either write to them or call them.

Vanessa Murden
Black Horse Finance
Customer Services
St William Finance
St William House

If Black Horse does not respond to your complaint then you should contact the Financial Ombudsman Service. They might be able to handle your complaint.

Information correct as of 01/04/21 (FCA)

Loan interest and charges – government caps

The Financial Conduct Authority put some price caps in place, in an attempt to try and protect borrowers from facing charges which were over the top. These caps include:

  • 0.8% cost cap, per day on the amount of money borrowed – this includes interest and fees.
  • Default fees cap of £15 – interest may be charged after a default, but it cannot be more than the original rate of 0.8% per day.
  • A cost cap of 100%– you should not be asked to repay over 100% of the money borrowed.

The limits are relevant to credit agreements with an interest rate of 100% or over per year, and that will either be fully paid back or the majority will be due to be paid back within a year.

There are also other regulations which have been in force since 2017. According to these, lenders should put their products on a price comparison website, and this must be authorised by the FCA. In addition to this, borrowers should receive a summary of the total cost of what they have borrowed.

Continuous Payment Authority and the new rules

It is usually the case that loan companies will make you repay the debt via a Continuous Payment Authority. In the past, companies would be able to take money from your account to clear off the debt.

This situation has changed though, and there are now new rules in relation to the CPA. According to these, only two attempts can be made to take the funds. If a second attempt fails, no further attempts can be made.

Rules also exist in relation to how much money they are permitted to take via a CPA. They are not permitted to take partial payments. If there are insufficient funds to take the full amount, nothing can be taken. You can, however, agree to the partial payments, if this suits you better. If you do agree to this, they will be able to take payments individually to clear the debt.

Are you unable to pay back the loan?

Lenders must help you if you tell them you’re struggling with repayments.

These are some rules that lenders must adhere to, according to the law:

  • Providing you with information on where you get access to free independent debt advice
  • Ensure debt recovery is stopped for a period of time, which will give you time to devise a repayment plan which suits your current situation. This may involve a debt advisor
  • Give you time to repay the debt, and freezing interest and other charges, wherever applicable.

How to get free help

If you are in debt and want help, there are many organisations how can help. These are some organisations who can provide you with free advice and support:

Company information:

After researching Companies House and their website, we found the following information about Black Horse Finance:

Date of incorporation: 1 June 1960
Company status: Active
Company number: 00661204
Company type: Private limited Company
Address: 25 Gresham Street, London, EC2V 7HN
Phone number: +4403448248888

Information correct as of 01/04/21 (Companies House)

FCA registration:

The Financial Conduct Authority (FCA) is the conduct regulator for financial services firms and financial markets in the UK. 

FCA regulated: Yes
FCA status: Authorised
FCA reference number: 313409
Trading names: Black Horse is operating under 70 different trading name. See their FCA registration for details.
Place of business: 
St. William House
Tresillian Terrace

Information correct as of 01/04/21 (FCA)

Where are Black Horse located?

You may want to speak with the loan company in person. If you do, it’s important to find a company whose offices are near your own address. Take a look at their office location on a map.

St William House, Tresillian Terrace, Cardiff CF10 5BH

Good luck!


CONC 2.1 Application

CONC 5.2A Creditworthiness assessment

CONC 13.1 Application


Are you struggling with debt?
Are you struggling with debt?
  • Affordable repayments
  • Reduce pressure from people you owe
  • Stop interest and charges from soaring