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Bristow and Sutor Debt – Should You Pay?

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Scott
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Scott Nelson

Managing Director

MoneyNerd’s founder, Scott Nelson, has a decade of financial industry experience, including 6 years in FCA regulated loan and credit card companies. Troubled by a lack of conscience in the industry, he founded MoneyNerd to give genuine advice to those in debt and struggling financially.

Learn more about Scott
&
Janine
Janine Marsh Profile Picture

Janine Marsh

Financial Expert

Janine Marsh is an award-winning presenter and a valuable member of the MoneyNerd team. With a wealth of experience as a financial expert, she's been featured on BBC Radio 4, BBC Local Radio, and BBC Five Live, and is a regular on Co-op Radio.

Learn more about Janine
· Feb 22nd, 2024
Could you legally write off some debt? Answer below to get started.

Total amount of debt?

For free & impartial money advice you can visit MoneyHelper. We work with The Debt Advice Service who provide information about your options. This isn’t a full fact-find, some debt solutions may not be suitable in all circumstances, ongoing fees might apply & your credit rating may be affected.

For free & impartial money advice you can visit MoneyHelper. We work with The Debt Advice Service who provide information about your options. This isn’t a full fact-find, some debt solutions may not be suitable in all circumstances, ongoing fees might apply & your credit rating may be affected.

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Bristow And Suitor Bailiffs Debt

For free & impartial money advice you can visit MoneyHelper. We work with The Debt Advice Service who provide information about your options. This isn’t a full fact-find, some debt solutions may not be suitable in all circumstances, ongoing fees might apply & your credit rating may be affected.

Are you worried because Bristow and Sutor Debt Collectors are demanding money from you? You’ve come to the right place.

Every month, over 170,000 people come to our website to find guidance about debt issues just like the one you’re facing now.

In this article, we will help you:

  •  Understand if the debt claimed by Bristow and Sutor is truly yours.
  •  Learn how to respond within 7 days of receiving a Notice of Enforcement.
  •  Discover how to protect your possessions and your peace of mind.
  •  Explore options to possibly write off some of your debt.

Citizens Advice estimate households have around £18.9 billion in unpaid bills like council tax and utilities1. Some of our team members have even dealt with debt.

With our experience, we’ll help you find ways to deal with Bristow and Sutor Debt Collectors.

Could you legally write off some debt?

There are several debt solutions in the UK, choosing the right one for you could write off some of your unaffordable debt, but the wrong one may be expensive and drawn out.

Answer below to get started.

How much debt do you have?

This isn’t a full fact find. MoneyNerd doesn’t give advice. We work with The Debt Advice Service who provide information about your options.

Why are Bristow And Sutor Debt Collection contacting you?

If Bristow And Sutor Debt Collection are contacting you, whether, by letter or phone, it’s because they are attempting to collect a debt on behalf of another lender and they are attempting to get payment.

Bristow And Sutor Debt Collection are in charge of the debt, so you have a responsibility to pay them.

The way many debt collectors profit is through purchasing unpaid debts from lenders and pursuing the debt themselves.

However, many Enforcement Agents, such as Bristow And Sutor, charge a fee to the original lender to take control of the debt collection process.

They can make a lot of money if they get total payments.

How can you be sure this is even your debt?

If you are suddenly contacted out of the blue about the debt, you might be wondering where it came from. You may not even recognise the original lender.

Even if you do recognise the lender, the value of the debt might be jaw-dropping, especially if it’s a really old debt with lots of additional fees and charges added on! You need to get an understanding of where the debt came from and a breakdown of what you owe.

You shouldn’t pay the debt until you have this information.

When you have established the origin of the debt, your next step is to write to Bristow And Sutor Debt Collection with a request for a copy of the credit agreement.

Unless they provide this, you can stop paying the debt or not pay it all. They have a responsibility to furnish you with this information.

Follow our ‘prove it’ guide with letter templates and get them to prove that you owe the money.

How a debt solution could help

Some debt solutions can:

  1. Stop nasty calls from creditors
  2. Freeze interest and charges
  3. Reduce your monthly payments

A few debt solutions can even result in writing off some of your debt.

Here’s an example:


Situation

Monthly income £2,504
Monthly expenses £2,345
Total debt £32,049

Monthly debt repayments

Before £587
After £158

£429 reduction in monthly payments

If you want to learn what debt solutions are available to you, click the button below to get started.

Get Started

The debt is yours – what are the next steps?

If you receive proof that this is your debt, it is advisable to just repay the debt, and get them off your back!

If you genuinely can’t afford to repay the money, or you want to change a repayment plan you have set up, it is wise to speak to Bristow And Sutor Debt Collection to see if you can perhaps reach an agreement to reduce the repayment plan.

» TAKE ACTION NOW: Fill out the short debt form

Does Bristow and Sutor give an enforcement visit warning?

Bristow and Sutor must give you at least seven days’ notice before the first visit to your home.

This happens during the compliance stage. On the first visit, the bailiff cannot force entry, and you do not need to let them in.

However, you could opt to pay the debt or complete a controlled goods agreement.

Keep in mind that the FCA state that a bailiff must not misrepresent their authority or legal position, and cannot suggest that an action may be taken where it legally can’t2.

Know Your Rights

I shared with The Mirror how important it is to know your rights and those of the bailiffs at your front door.

By knowing what bailiffs can and can’t do when paying you a visit, you’ll have an edge over the situation.

Here’s a quick table summarizing bailiffs’ rights.

Bailiffs Can But They Can’t
Call and visit your home multiple times, any day of the week. Visit your workplace (if you are not self-employed)
Take items from your home. These items have to be considered ‘luxury’. Take essential items from your home. This includes beds, clothing, and work equipment.
Use ANPR technology and DVLA information to locate your car and take it. Enter your home without permission unless they have a warrant to force entry for a CCJ.
Peacefully enter your property. Harass or threaten you.
Issue notices to those who owe a debt. Take items that belong to someone else. However, they may be able to seize jointly owned property.
Offer to conduct a Virtual Controlled Goods Agreement (rather than in-person). This will typically be offered to vulnerable people. Sell goods they have seized at auction until seven clear days have passed.

Thousands have already tackled their debt

Every day our partners, The Debt Advice Service, help people find out whether they can lower their repayments and finally tackle or write off some of their debt.

Natasha

I’d recommend this firm to anyone struggling with debt – my mind has been put to rest, all is getting sorted.

Get started

Reviews shown are for The Debt Advice Service.

How do you complain about Bristow and Sutor Debt Collectors?

If you think that Bristow and Sutor have acted inappropriately or not followed the guidelines, you can make a complaint.

First, make your complaint to Bristow and Sutor so they have a chance to sort out the issue first.

If you think that they have not dealt with your complaint appropriately, you can pass your complaint on to the Financial Ombudsman Service (FOS).

They will investigate your complaint and if it is upheld, Bristow and Sutor may be fined and you may be owed some compensation.

Is there any way to write off your debts?

There are a few situations where debt can be written off. These are mostly debt solutions.

If you are considering a debt solution, you need to get some financial advice. There are several organisations and debt charities in the UK that offer free debt counselling services.

Individual Voluntary Arrangement (IVA) or Trust Deed

If you are accepted for an IVA, you pay one monthly payment that is distributed amongst your creditors.

This usually lasts for 5 years and your remaining debts can be wiped out at the end of your IVA.

One of the other key benefits of an IVA is that your creditors can’t contact you about your debts again.

Keep in mind that an IVA is not for everyone – you need to owe several thousand pounds to more than one creditor just to qualify. You also need to show that you have some disposable income each month.

A Trust Deed is the Scottish equivalent of an IVA and works in the same way – you make a monthly payment for a set number of years, your creditors don’t contact you, and then you may be able to write off your outstanding debts.

Debt Relief Order (DRO)

If you have no major assets and very little income, you may be able to qualify for a DRO.

Once accepted, your creditors freeze your interest and you stop making payments to them. This lasts for 12 months and then your finances are reassessed.

If your situation hasn’t improved, your remaining debts can be written off.

Bankruptcy or Sequestration

Bankruptcy or Sequestration in Scotland has a negative stigma, but it may be your only way of getting a financial fresh start if you have large debts.

Bankruptcy or sequestration will write off some of your debts, but not all of them. Child maintenance arrears, criminal fines, and student loans are just some of the debts that can’t be included in your bankruptcy or sequestration order.

Keep in mind that this is a serious financial situation that should not be taken lightly.

Those in Scotland with few assets may be able to get a Minimal Asset Process bankruptcy (MAP). This is cheaper, quicker, and more straightforward than sequestration.

Bristow and Sutor Debt Collectors Contact Details

Website Bristow and Sutor
Phone Number 01527 504030
Text Number 07781 488270
WhatsApp +44 7860 078 251
Business hours 8am to 8pm Mon – Fri, 8am to 1pm Sat & Sun
Address Bartleet Road, Washford, Redditch, Worcestershire, B98 0FL
Contact Form Debtor Contact

FAQs

Who owns Bristow & Sutor?
BB Shelf 4 LLP owns more than 75% of Bristow & Sutor and controls the company. Sovereign Capital Partners LLP also has a significant interest in Bristow & Sutor.
Are Bristow & Sutor financially regulated?
Bristow & Sutor are not financially regulated. However, they comply the CIVEA Code of Practice for Civil Enforcement.
Do HMRC use Bristow & Sutor?
Bristow & Sutor collects debts on behalf of local authorities and other government organisations, but they do not collect debts on behalf of HMRC.
Does Bristow & Sutor buy debt?
Bristow & Sutor does not buy debts. It collects debts on behalf of other organisations.
Could I just ignore debt collectors?
It is best not to ignore debt collectors as you may find agents at your door if you do! They may even apply for a CCJ. It is much better to speak to them and try to resolve the debt. It is a better solution for all.
Are Bristow & Sutor allowed to take you to court?
Bristow & Sutor do have the right to take you to court in order to get the money back that you owe. If this is the case, you would end up with a CCJ letter.
Can you go to jail for debt collections?
It is not possible to be sent to jail for the debt you owe to Bristow & Sutor.
What happens if I just ignore the CCJ?
You shouldn’t ignore the CCJ, as you may end up with bailiffs at your door, who could take some of your goods as payment for the debt. It is advisable to deal with it instead.
Can Bristow & Sutor issue you with a warrant?
Bristow & Sutor will not be able to issue you with a warrant, and you won’t be sent to prison for your debt. They may request a CCJ, that could involve bailiffs being sent to your door to try and recover the debt.
Are Bristow & Sutor bailiffs?
Bristow & Sutor are debt collectors, not bailiffs. They have the right to get a CCJ against you, which allows them to get a bailiff sent to your home, but this wouldn’t happen without ample warnings.
Can Bristow & Sutor come to your house?
Bristow & Sutor may come to your house, but they don’t have legal powers. You can tell them to leave or ignore them and they can’t do anything about it. They could get bailiffs sent to your home though.
Are Bristow & Sutor able to force entry?
Bristow & Sutor have no right to force entry. They don’t have any legal powers to do so. The courts could get bailiffs sent to your home, if they decide to take it further.
Will Bristow & Sutor stop contacting you?
Bristow & Sutor are unlikely to give up until there are no avenues left for them to try. You could end up being chased for as long as 6 years about this debt.
When does the debt become too old?
A debt can become too old to collect. If there is no CCJ issued, they have 6 years to chase it, under the Limitation Act 1980. The 6 years will count either from the last payment you made, or when you last contacted them about the debt.
How long will you be chased for debt?
You can be chased for up to 6 years, according to the Limitation Act 1980. This does not exist if a CCJ is raised against you. In this case, there is no limit to how long they may chase you.
Can debt ever be written off?
If it expires it will be written off, or if you enter into an IVA you can write off some of it.
How do I contact Bristow & Sutor?
Bristow & Sutor makes it easy for people to contact them. There is a live chat feature on their website, as well as an online contact form. They can also be contacted via WhatsApp and text message. You can phone them, but they do not have a freephone number. However, you can request a callback via their website to avoid call charges.
How do I pay Bristow & Sutor?
You can pay Bristow & Sutor by credit or debit card over the phone, online or via their app.You can also pay online via Barclays Pingit. Standing orders, direct debit payments and bank transfers are accepted. If you want to pay by cash, cheque or postal order you can send your payment by post or you can pay at a Post Office or PayPoint.
Could you legally write off some debt?

Answer below to get started.

How much debt do you have?

This isn’t a full fact find. MoneyNerd doesn’t give advice. We work with The Debt Advice Service who provide information about your options.

References

  1. Citizens Advice – Debt Statistics and Bailiff Issues
  2. FCA Handbook – CONC 7

CONC 7.3 Treatment of customers in default or arrears (including repossessions): lenders, owners and debt collectors

CONC 7.9 Contact with customers

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The authors
Scott Nelson Profile Picture
Author
MoneyNerd’s founder, Scott Nelson, has a decade of financial industry experience, including 6 years in FCA regulated loan and credit card companies. Troubled by a lack of conscience in the industry, he founded MoneyNerd to give genuine advice to those in debt and struggling financially.
Janine Marsh Profile Picture
Debt Expert
Janine Marsh is an award-winning presenter and a valuable member of the MoneyNerd team. With a wealth of experience as a financial expert, she's been featured on BBC Radio 4, BBC Local Radio, and BBC Five Live, and is a regular on Co-op Radio.