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Carflow Appeals – What You Need to Know 2022

carflow appeals

For free and impartial money advice and guidance, visit MoneyHelper, to help you make the most of your money.

Many motorists file Carflow appeals because they believe the fine was incorrectly given. However, many people also pay without questioning the fine. If you are in two minds about whether to pay or appeal a Carflow Parking Charge Notice, this post may be helpful.

I look at how and when you may receive a Parking Charge Notice. Then I explain what happens when you ignore a fine received on private land. Finally, there’s information on how a car park operator must abide by the British Parking Association’s (BPA) Code of Practice. Read on to find out more about Carflow appeals and whether to pay a fine or not.

Do You Have to Pay?

In many circumstances parking tickets are not enforceable.

It’s a bit sneaky, but last time I had a parking fine, I paid £5 for a trial to chat to an online solicitor.

Not only did I save £50 on solicitor fees, I also won my case and didn’t have to pay my £271 fine.

You can try it out now, just remember to cancel the trial once you’ve got your answer.

Who is Carflow?

Carflow Limited is a private operator that serves both commercial and residential properties nationwide. The firm is accredited and a British Parking Association (BPA) member. They have Automatic Number Plate Recognition in many of their car parks.

What happens if you don’t pay a private parking fine?

Initially, the operator will chase you for the money. Then, they’ll send threatening letters, which you should not ignore. However, don’t be too quick to pay a Parking Charge Notice. First, find out whether the fine was given correctly!

A fine received on private land is not the same as a Penalty Charge Notice (PCN) issued by the Police or local authority. Instead, it’s an invoice the operator raises when they allege you have committed a parking infringement on their land.

You should not treat a private fine as you would a Penalty Charge Notice. But you should not ignore it either.

The best way to deal with a fine received on private land is to appeal it when you think it was wrongly given. You have the right to appeal fines. It’s in the British Parking Association’s Code of Practice.

Carflow is a member and, therefore, must abide by the guidelines.

Is a private parking fine enforceable?

A Parking Charge Notice is an invoice and not a fine. So it is not enforceable unless you are taken to court and a judge orders you to pay! Fines from the operator can be up to £100. But never anymore because private operators cannot charge any amount above this.

Suppose you think the Parking Charge Notice was not correctly given. In that case, my advice is to file an informal appeal with the operator. It costs zero to do, and you must file it within 28 days of receiving the fine.

However, if Carflow rejects your appeal, you can take the matter to an Independent Appeals Service (IAS). The downside to this is that you’ll lose the discounted amount you would have paid. The upside is the operator cannot start legal proceedings while an appeal is in process.

Once the appeal is settled and you lose, Carflow could choose to take you to court! If a judge finds the fine is justified, you’ll have to pay!

What happens when you ignore a Parking Charge Notice?

Never ignore a private parking fine. It’s wiser to appeal a Parking Charge Notice or pay it. Ignoring it could make things much harder to settle further down the line.

You’ll receive plenty of payment reminders and court action threats. The operator will send you a letter before action. Do not ignore the letter because it could lead to attending court. Some operators don’t start legal proceedings when you don’t pay, but there is never a guarantee they’ll let the matter drop.

Plus, the operator could give your details to a debt collector. They will send you letters, contact you by phone and may even turn up at your home. So it’s best not to let things get this far by either paying a justified Parking Charge Notice or appealing the fine!

The Carflow appeals process

You must make an appeal against a Parking Charge Notice in writing to the operator. This can be by email or by post. As mentioned, you need to appeal the fine within 28 days of receiving it.

You must provide the following information when you appeal a Parking Charge Notice:

  • The unique fine reference number
  • Your car registration details
  • Evidence to support your appeal

If Carflow rejects your appeal, they’ll send you a letter providing information about the independent appeals service (POPLA). The letter also contains your appeal reference number. An operator must abide by their decision whether your appeal is upheld or rejected.

Note: As long as an appeal process is in progress, an operator cannot start legal proceedings against you! However, once an appeal is unsuccessful, they can.

Can you get a CCJ for a parking fine on private land?

When an operator takes you to court and wins the case, you could receive a County Court Judgement (CCJ) against you. I recommend you don’t let things get this far. It’s better to pay the fine and move on than get a CCJ on your credit history.

It will be much harder for you to get a credit card, loan, or mortgage when you have a CCJ on your credit record. It remains in your history for 6 years!

Do You Have to Pay?

In many circumstances parking tickets are not enforceable.

It’s a bit sneaky, but last time I had a parking fine, I paid £5 for a trial to chat to an online solicitor.

Not only did I save £50 on solicitor fees, I also won my case and didn’t have to pay my £271 fine.

You can try it out now, just remember to cancel the trial once you’ve got your answer.

Carflow appeals, should you pay or take the matter further?

If your case is strong and you can show the operator failed to issue a Parking Charge Notice correctly, you should appeal. If Carflow rejects your initial appeal, you have the right to take the matter further.

Carflow is a British Parking Association member and must follow the Code of Practice. When they don’t, your fine should be cancelled. That said, if you are unsure whether the penalty is justified or not, you should pay it. Like this, you avoid any further stress or action against you.

Paying a Carflow Fine

You can opt to pay a Parking Charge Notice issued by Carflow in the following ways:

  • By post to Carflow, PO Box 76433, London EC1P 1BB
  • By phone

You must provide the Parking Charge Reference number and your car registration details when you pay the fine.

Thanks for taking the time to read my post on Carflow appeals. Now you’ve read it, I hope it gives you food for thought on whether to appeal or pay the Parking Charge Notice you received!

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