Durham PCN – Should I Pay or Appeal? 2022

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durham pcn

After receiving a parking fine from Durham, also known as a Durham PCN, you may be questioning should you pay or appeal. Do you need to pay and clear the whole parking fine in full? Or can you appeal if you disagree with the fine? Today I’ll share the options you have available to you after receiving a parking fine from Durham County Council.

Do You Have to Pay?

In many circumstances, parking tickets are not enforceable.

It’s a bit sneaky, but last time I had a parking fine, I paid £5 for a trial to chat with an online solicitor.

Not only did I save £50 on solicitor fees, I also won my case and didn’t have to pay my £271 fine.

You can try it out now, just remember to cancel the trial once you’ve got your answer.

What is a Durham PCN?

Durham County Council has the power to issue parking fines. The parking fine is a Durham PCN, which stands for Penalty Charge Notice. You could find the parking ticket attached to your car or receive one in the post. A postal parking ticket is issued if the offence is caught on camera.

Why Do Durham County Council Issues Parking Fines?

There are several reasons why Durham uses Penalty Charge Notices in the area. The purpose of the fines is to improve road safety and the quality of public transport. Furthermore, the parking tickets aim to improve the flow of traffic for pedestrians and cyclists, the environment and meet the needs of disabled people.

How to Pay the Durham Gov PCN

If you agree with the parking fine, you have a few ways to pay for the parking fine.

  1. Pay the council online
  2. Use the automated telephone line: 0330 0884 785. You won’t have the option to speak to anyone if you use this line.
  3. You can also use the telephone number 0191 384 6633. Use this number if you have any questions, you need to ask before making a payment.

Can You Pay Less for the PCN from Durham?

The amount you’re charged depends on the offence, however, they range from £50 to £70. It is possible to pay less if you agree with the fine and don’t wish to appeal. The fine is automatically reduced by 50% if you pay the fine within 14 days.

If you can’t afford to pay within 14 days, you will have 28 days to clear the parking fine. However, the whole parking fine applies if you fail to pay within the first 14 days. After that, you must clear 100% of the fine you owe.

Can You Appeal a Parking Ticket?

In some cases, the Penalty Charge Notice may be issued in error. If you disagree with the parking ticket, you do have the right to appeal. Details regarding your options are on the back of the parking ticket you received. The actions you need to take will depend on how you were issued with the PCN.

  • You can make an informal challenge providing the ticket was handed to you in person or attached to your vehicle.
  • If you received a postal parking ticket, the ticket automatically moves to the Notice to Owner stage of the process. A formal appeal is therefore the correct step to take at this point.

Challenge or Appeal Durham County Council PCN

The simplest way of appealing a parking ticket is to do it online. Visit the Durham Parking Services website and enter the details of your PCN along with your registration number. Follow the instructions on the site to submit your challenge or appeal. Any photographic evidence that the council have will be available for you to see.

If you have lost the ticket or wish to speak to someone, contact Durham County Council using the phone number 0191 384 6633.

Must You Pay the Parking Fine if You Weren’t Driving at the Time?

It’s important to note that the parking fine is payable by the owner of the vehicle. It doesn’t matter if someone else was in charge of the vehicle at the time of the offence or ticket was issued.

Mitigating Circumstances That Can Result in Cancellation of the Fine

Durham County Council considers the following as mitigating circumstances. It is common for these circumstances to result in the fine being wiped. Please note, that you will need to provide evidence to support your claim. The council may ask for photographic evidence, doctor’s notes, documentation from a garage or a breakdown recovery service provider. The mitigating services are as follows:

  • The Pay and display machine wasn’t working and there were no other machines to use on the street
  • The delay was caused by a medical emergency or emergency that can be supported by showing evidence from a doctor or emergency service provider
  • A Blue Badge wasn’t correctly displayed.
  • Your car broke down and you have evidence from a garage such as a parts invoice and breakdown recovery call-out sheet.
  • Minor omissions on a Residents visitor’s permit shown using photographic evidence
  • Signage and road markings covered by snow, leaves or other debris as proved using photographic evidence.

Further details regarding the mitigating circumstances are available on the Durham website.

How Long Does an Appeal Take?

You can appeal your parking fine for any reason, even if not considered to be a mitigating circumstance. Provide your evidence and give your reasons. The appeal will be considered on its own merits. The decision will usually take 10 working days.

If you made your appeal within 14 days of receiving the Durham PCN, and the appeal is denied, the 14-day time limit is usually reset. This means your fine can still be reduced by 50% if you pay within 14 days. Any appeals made after the 14 days are not likely to receive the reduced rate.

Do You Have to Pay?

In many circumstances parking tickets are not enforceable.

It’s a bit sneaky, but last time I had a parking fine, I paid £5 for a trial to chat to an online solicitor.

Not only did I save £50 on solicitor fees, I also won my case and didn’t have to pay my £271 fine.

You can try it out now, just remember to cancel the trial once you’ve got your answer.


What Happens If You Ignore Your PCN?

Whether you choose to pay or appeal it’s important not to ignore your PCN. Ignoring a PCN will result in the cost of the fine increasing by 50% and a further 14 days to clear the increased amount. If you continue to ignore the fine the council can apply for a court order.

When issued with a court order the parking fine becomes your legal responsibility. This can result in the use of enforcement with the help of bailiffs. You can learn more about what to expect when bailiffs visit by reading my Bailiff information article.

Thanks for reading, I hope you found this information useful. The articles I’ve suggested below may be of use if you’re struggling to pay.