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Free Debt Management Companies – Complete Review

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By
Scott
Scott Nelson Profile Picture

Scott Nelson

Managing Director

MoneyNerd’s founder, Scott Nelson, has a decade of financial industry experience, including 6 years in FCA regulated loan and credit card companies. Troubled by a lack of conscience in the industry, he founded MoneyNerd to give genuine advice to those in debt and struggling financially.

Learn more about Scott
&
Janine
Janine Marsh Profile Picture

Janine Marsh

Financial Expert

Janine Marsh is an award-winning presenter and a valuable member of the MoneyNerd team. With a wealth of experience as a financial expert, she's been featured on BBC Radio 4, BBC Local Radio, and BBC Five Live, and is a regular on Co-op Radio.

Learn more about Janine
· Mar 8th, 2024
Could you legally write off some debt? Answer below to get started.

Total amount of debt?

For free & impartial money advice you can visit MoneyHelper. We work with The Debt Advice Service who provide information about your options. This isn’t a full fact-find, some debt solutions may not be suitable in all circumstances, ongoing fees might apply & your credit rating may be affected.

For free & impartial money advice you can visit MoneyHelper. We work with The Debt Advice Service who provide information about your options. This isn’t a full fact-find, some debt solutions may not be suitable in all circumstances, ongoing fees might apply & your credit rating may be affected.

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For free & impartial money advice you can visit MoneyHelper. We work with The Debt Advice Service who provide information about your options. This isn’t a full fact-find, some debt solutions may not be suitable in all circumstances, ongoing fees might apply & your credit rating may be affected.

Are you troubled by debts and unsure how to handle them? This is a common problem. In fact, more than 170,000 people visit our website every month looking for guidance on managing debts.

This article, ‘Free Debt Management Companies  Complete Review’, aims to answer your questions and calm your fears about debt. We’ll be talking about:

  •  Steps to take when you’re worried about debt
  •  Five free debt management companies in the UK
  •  How to choose a debt management company
  •  Rules that debt management companies should follow

We know how hard it is to be in debt; some of our team members have been in the same spot. We are here to help you find the best way to manage your debts and find the right free debt management company.

Could you legally write off some debt?

There are several debt solutions in the UK, choosing the right one for you could write off some of your unaffordable debt, but the wrong one may be expensive and drawn out.

Answer below to get started.

How much debt do you have?

This isn’t a full fact find. MoneyNerd doesn’t give advice. We work with The Debt Advice Service who provide information about your options.

5 Free Debt Management Companies in the UK

1. Citizens Advice

Citizens Advice is working hard to help people struggling with debt. They provide debt advice and other services. DMP, bankruptcy, and other debt solutions are on their list of issues they can help you with as well. 

You can even use citizen debt advice management to find other companies that offer advice with debt. They are not fee-charging, meaning you get their services and debt advice at no cost.

You can visit their website to learn more. 

2. National Debtline

The National Debtline is an organisation that has been working for years to educate people on financial and debt solutions. You can call on their free helpline to get free insolvency advice, or you can also take their ‘debt test check’. 

The phone number and other contact detail are mentioned on their website. So you can check it out to get all other relevant information, such as their fees, debt solutions and more.

3. StepChange Debt Charity

The largest debt charity in the UK works to provide debt management plans without charging fees. Their advisors are well-trained and will work to get you the best DMP available or recommend the best debt management companies. 

UK StepChange debt charity was formerly known as Consumer Credit Counselling Service (CCCS) but changed its name in 2012.

Stepchange debt charity is located at wade house Merrion Center, Leeds Ls2 8ng. You can visit their website to learn how they can help clear your debts.

4. Shelter Debt Management

Shelter Debt Management UK is not a direct DMP service provider but more of a service broker. However, they are a registered charity. They are working to provide debt and financial assistance to homeless people

This organisation has no fees because they are specifically working for the homeless. 

For a DMP, Shelter Debt Management might refer you to another debt charity. Check them out and learn how to get help by visiting their website. Their email address is [email protected]

5. Christians Against Poverty

Christians Against Poverty is totally a donor-funded charity. Hence, they have no fee-charging or monthly payment scheme. They are providers of DMPs and will ask you debt questions and arrange a meeting with your creditors to make a strategy for the DMP. 

You can contact Christians Against Poverty through email, phone, or post. You can also visit their website to learn more about their work in the community.

Here’s a summary of the top debt management companies in the UK that offer free debt advice,

Company/Charity Services Contact Details
StepChange Debt Charity Provides free debt advice online or over the phone, offering a range of debt solutions. Tel: 0800 138 1111 www.stepchange.org
National Debtline Offers free advice and resources to help people deal with their debts. Tel: 0808 808 4000
www.nationaldebtline.org
PayPlan Provides free debt management plans and other debt solutions. Tel: 0800 280 2816
www.payplan.com
Citizens Advice Offers free, confidential advice online, over the phone, or in-person on a broad range of issues including debt. www.citizensadvice.org.uk
Debt Advice Foundation A national debt advice and education charity offering free, confidential support. Tel: 0800 043 4050
www.debtadvicefoundation.org
Debt Support Trust Provides a range of solutions for people struggling with debt. Tel: 0800 085 0226
www.debtsupporttrust.org.uk
Christians Against Poverty (CAP) Offers debt counseling services for those in financial difficulty. Tel: 0800 328 0006
www.capuk.org
Money Advice Service Provides free and impartial money advice, set up by the government. Tel: 0800 138 7777
www.moneyadviceservice.org.uk
Business Debtline Provides free advice for the self-employed and small businesses. Tel: 0800 197 6026 www.businessdebtline.org

How a debt solution could help

Some debt solutions can:

  1. Stop nasty calls from creditors
  2. Freeze interest and charges
  3. Reduce your monthly payments

A few debt solutions can even result in writing off some of your debt.

Here’s an example:


Situation

Monthly income £2,504
Monthly expenses £2,345
Total debt £32,049

Monthly debt repayments

Before £587
After £158

£429 reduction in monthly payments

If you want to learn what debt solutions are available to you, click the button below to get started.

Get started

What to Look at When Selecting a Debt Management Company?

Many things are important when selecting debt management companies. I have listed some points below which will help you make a sound decision in the selection of a debt management company. 

1. Legal Structure

The first important thing to check is the legal structure of the company. For instance, start by looking at the entity of the business, whether it is a partnership or a limited company. 

Secondly, verify that it is registered in England or Wales and has a registered office as well (This reduces fraud. Also, check out their website). 

Lastly, while getting debt advice or a DMP, please check that their debt repayment strategies are based on legal and moral values and that no fraud or shady dealings are taking place. 

Past client testimonials might serve as a strong indicator of their business operations.

» TAKE ACTION NOW: Fill out the short debt form

2. Debt Management Plans (DMP)

One important thing is the DMP itself. The plan that is presented in front of you. See to it that it is a sound strategy, has feasibility, and is based on reality. 

You can get firsthand advice from industry experts on DMPs so you can get rid of any doubts that you have. Apart from that, the DMP must work for you as well. If you think it won’t work for your financial situation, look for another company. 

3. Costs

Costs might be a crucial element for many people out there. Quality services, obviously, cost more compared to mediocre service. However, while we’re discussing debt charities that are cost-free, you may occasionally encounter some indirect costs. 

Look carefully at the fees, budget for them, and stick only to what you can afford to pay. Nonetheless, the fees of a private company are quite high compared to the indirect fees you will be paying if you choose a debt charity. 

I would strongly suggest not going over your budget as that would put high financial restraint on you. 

Debt Management Companies Rules

Remember, all these companies are authorised and regulated by the Financial Conduct Authority (FCA). This means that they have permission to provide debt adjusting and debt counseling services.

In addition, they have to follow strict advertising rules when promoting their services as free.

For example, a debt management company cannot advertise a product or service as “free”, “without charge”, or similar if the consumer has to pay for a DMP.

They must also assess your financial situation and offer a debt management plan that clearly states the following:

  • The exact details of the debt management plan
  • The total monthly costs (including associated fees)
  • The total amount to be repaid and the set timeline

Lastly, verify that your creditors are fully on board with the repayment plan. Some have been known to demand full debt settlement even if you’ve agreed to keep up with payments.

Thousands have already tackled their debt

Every day our partners, The Debt Advice Service, help people find out whether they can lower their repayments and finally tackle or write off some of their debt.

Natasha

I’d recommend this firm to anyone struggling with debt – my mind has been put to rest, all is getting sorted.

Get started

Reviews shown are for The Debt Advice Service.

FAQs

Do these Debt Charities offer free advice?
These debt management companies don’t charge fees for their advice.
Should I get Debt Advice Before Starting a Debt Management Plan?
You should! Getting debt advice might be important in some situations. Advice from a third party might help you understand the debt solution that is presented by your DMP provider.
Which will be the Right Debt Company for me?
Only you can choose which of the debt management plan providers will be the right for you. Look at your demands and the services or debt solutions that are provided by the companies, weigh them all in and see which one fits the best for your needs.
Could you legally write off some debt?

Answer below to get started.

How much debt do you have?

This isn’t a full fact find. MoneyNerd doesn’t give advice. We work with The Debt Advice Service who provide information about your options.

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The authors
Scott Nelson Profile Picture
Author
MoneyNerd’s founder, Scott Nelson, has a decade of financial industry experience, including 6 years in FCA regulated loan and credit card companies. Troubled by a lack of conscience in the industry, he founded MoneyNerd to give genuine advice to those in debt and struggling financially.
Janine Marsh Profile Picture
Debt Expert
Janine Marsh is an award-winning presenter and a valuable member of the MoneyNerd team. With a wealth of experience as a financial expert, she's been featured on BBC Radio 4, BBC Local Radio, and BBC Five Live, and is a regular on Co-op Radio.