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HFO Capital Services Limited Debt – Do You Have to Pay?

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Scott
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Scott Nelson

Managing Director

MoneyNerd’s founder, Scott Nelson, has a decade of financial industry experience, including 6 years in FCA regulated loan and credit card companies. Troubled by a lack of conscience in the industry, he founded MoneyNerd to give genuine advice to those in debt and struggling financially.

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&
Janine
Janine Marsh Profile Picture

Janine Marsh

Financial Expert

Janine Marsh is an award-winning presenter and a valuable member of the MoneyNerd team. With a wealth of experience as a financial expert, she's been featured on BBC Radio 4, BBC Local Radio, and BBC Five Live, and is a regular on Co-op Radio.

Learn more about Janine
· Feb 6th, 2024
Could you legally write off some debt? Answer below to get started.

Total amount of debt?

This isn’t a full fact find, MoneyNerd doesn’t give advice. We work with The Debt Advice Service who provide information about your options.

For free & impartial money advice you can visit MoneyHelper. We work with The Debt Advice Service who provide information about your options. This isn’t a full fact-find, some debt solutions may not be suitable in all circumstances, ongoing fees might apply & your credit rating may be affected.

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HFO Capital Services Limited Debt

For free & impartial money advice you can visit MoneyHelper. We work with The Debt Advice Service who provide information about your options. This isn’t a full fact-find, some debt solutions may not be suitable in all circumstances, ongoing fees might apply & your credit rating may be affected.

Are you worried about a letter from HFO Capital Services Limited asking for money? Don’t worry, you’re not alone. Over 170,000 people visit our website each month to understand their debts better. 

In this article, we’ll share:

  •  Ways to find out if the debt is really yours.
  •  How to handle or maybe not pay attention to HFO Capital.
  •  Steps to stop HFO Capital from bothering you too much.
  •  Options to plan your payments or even cancel your debt.

We know how you feel; some of us have also had debt collectors asking us for money. With our expertise, we’ll help you understand how to handle HFO Capital Services Limited and their demands for money.

Could you legally write off some debt?

There are several debt solutions in the UK, choosing the right one for you could write off some of your unaffordable debt, but the wrong one may be expensive and drawn out.

Answer below to get started.

How much debt do you have?

This isn’t a full fact find. MoneyNerd doesn’t give advice. We work with The Debt Advice Service who provide information about your options.

HFO Services Ltd Press Release

The Office of Fair Trading (OFT) issued a press release in 2014 to say that the Consumer Credit License would not be renewed for HFO Services Ltd. Alasdair Turnbull has also been expelled. Alasdair is the part owner of the company, as well as a representative. This type of action had never been undertaken before.

What to do about your debt

If you can afford to clear your debt or at least make payments, you should do this as soon as possible. If you are not able to pay the debt, there are other options.

You can enter into a debt management plan or an IVA, where you can right off a chunk of your debt. You need to be aware of the fact that you may not be able to take out credit for five years if you go down this route.

Other options are to consolidate your debt or to get a guarantor for a loan if you have poor credit. It is important that you take steps to deal with your debt, regardless of the options available to you. The debt won’t go away and the longer you leave it, the more interest you may accumulate and the worst your credit rating will become.

» TAKE ACTION NOW: Fill out the short debt form

HFO Services Ltd and what you need to know

HFO Services Ltd represents debt collecting companies which purchase debt from the original creditor for a fraction of the original value and is brazenly attempting to recover the full value from you.

HFO Services Ltd will use all sorts of methods to get money out of you in order to profit from you. You may have already experienced bad dealings with them on the phone or by letter. They may call you at strange times when they know it is inconvenient for you and do this lots of times. There may even be occasions when they threaten to come to your door, but you should not allow this.

If in doubt, ask HFO Services Ltd for a copy of the original contract agreement for the original debt.

You may want to apply for an IVA or join a debt management programme, if you cannot pay back the debt you owe.

How a debt solution could help

Some debt solutions can:

  1. Stop nasty calls from creditors
  2. Freeze interest and charges
  3. Reduce your monthly payments

A few debt solutions can even result in writing off some of your debt.

Here’s an example:


Situation

Monthly income £2,504
Monthly expenses £2,345
Total debt £32,049

Monthly debt repayments

Before £587
After £158

£429 reduction in monthly payments

If you want to learn what debt solutions are available to you, click the button below to get started.

Get Started

Breaking News: OFT “Minded To Revoke” HFO’s Licence

We hear that HFO have, at last, had a rap on the knuckles by the Office of Fair Trading (have a look at the OFT’s own document here). The OFT have said that they are “minded to revoke” the consumer credit licence of HFO Services Ltd.

Apparently the last straw was when HFO tried to get money from a woman’s mother. Unfortunately, the “debtor” had been dead for several years and they were chasing the deceased’s daughter for the alleged debt. The debt had apparently been sold on through nine different debt purchasing companies or debt collectors, before HFO bought it, presumably for an absolute pittance (a real class act, those HFO boys!) and had just carried on with the usual bullyboy activities, naturally assuming that they could get away with everything as they had done before.

Matters came to a head when HFO started writing letters to the daughter’s neighbour (real class act, as I said) with details of the alleged debt.

HFO is closely allied with Roxburghe (qv. http://www.roxburghe-uk-ltd.dpcregistry.co.uk/ ) and these, too, have been given the same treatment by the OFT. Also associated with HFO, of course, are our old friends Turnbull Rutherford, the “debt-purchasing solicitors”, whose principals also own HFO Services, and also a call centre in India for extra vexation.

There is an excellent account of the whole process of how the complaint procedure was started when the daughter of the deceased woman wrote to the Consumer Action Group website’s forum, and this really started the ball rolling. Despite a lacklustre and unhelpful performance from her local MP the matter gained momentum, mainly because of the sheer cheek of what HFO were doing. You can read about this here. It is an object lesson in what can be achieved against these clowns by people of good courage.

So we toast the OFT on their whacking of HFO’s backside (but we also ask, shouldn’t they have done this years ago?).

Thousands have already tackled their debt

Every day our partners, The Debt Advice Service, help people find out whether they can lower their repayments and finally tackle or write off some of their debt.

Natasha

I’d recommend this firm to anyone struggling with debt – my mind has been put to rest, all is getting sorted.

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Complaints Against HFO Services Ltd

There are many complaints about HFO Services Ltd and Turnbull Rutherford Solicitors which may be found on the various consumer websites such as the excellent Consumer Action Group site, and also see Tony Hetherington’s online Rogue Traders column.

Do a search on Google (or your usual search engine) for the following:

“HFO services” + “tony hetherington”
“HFO services” + “consumeractiongroup”

If you are entering into an agreement to pay back the debt that HFO Services Ltd are chasing you about, make sure you are able to pay your other bills first, including your rent/mortgage, food and any other important expenses.

These are essential costs and should be taken care of first before you attempt to pay back your debt.

Read next: A Quick Guide to Using a Credit Card as a Loan

HFO Services Ltd Contact Details

Also Known As: HFO Services Ltd Debt Collectors, HFO Services Ltd Ltd, HFO Services West Byfleet, HFO Services India, HFO Debt Collectors West Byfleet Surrey, etc.
Address: PO Box 342, Lavender Park Rd, West Byfleet, Surrey KT14 6YX and also 6B Building No. 6, DLF Cyber City, DLF Phase-3, Gurgaon-122002, India.
Telephone: 0203 024 8500
Fax: 844 555 3400
Email: [email protected]


Extra Data: HFO Services describe themselves on their website glowingly: the usual tosh about being ‘industry leaders’, etc. In fact the main thrust of their bullying seems to be from their call centre in India where it’s cheaper to make lots of calls than in the UK (and it’s more difficult to secure a prosecution for making threats if the threats are made from overseas).

They have a relationship with Turnbull Rutherford Solicitors, and they have a trick of purchasing delinquent (usually unenforceable) accounts with which they then use Turnbull Rutherford to ‘ramp up’ into what is effectively a secured loan by means of a Court Order. We have proof of at least one instance of the Court Order being obtained falsely, the defendant’s N9A form having been witheld until after it was too late to submit, thereby creating the impression that the defendant was not mounting a defence. The result was that the Court Order was automatically granted to HFO in the absence of a defence. Hey presto: unenforceable unsecured debt turns into a CCJ overnight!

Will They Give Up Chasing?

After all that you might be wondering whether you can just wait it out and hope they stop chasing you.

Sadly, that’s probably not going to happen. Most debt collectors are persistent.

debt collector chased debt

Source: Moneysavingexpert

As you can see Robinson Way starting to chase a debtor mere days after their mortgage application and a full 12 years after the debt was originally chased.

Other agencies like Lowell Group, Portfolio Recovery and Cabot Financial are constantly being accused of buying Statute Barred debts and then chasing people for payment.

Could you legally write off some debt?

Answer below to get started.

How much debt do you have?

This isn’t a full fact find, MoneyNerd doesn’t give advice. We work with The Debt Advice Service who provide information about your options.

The authors
Scott Nelson Profile Picture
Author
MoneyNerd’s founder, Scott Nelson, has a decade of financial industry experience, including 6 years in FCA regulated loan and credit card companies. Troubled by a lack of conscience in the industry, he founded MoneyNerd to give genuine advice to those in debt and struggling financially.
Janine Marsh Profile Picture
Debt Expert
Janine Marsh is an award-winning presenter and a valuable member of the MoneyNerd team. With a wealth of experience as a financial expert, she's been featured on BBC Radio 4, BBC Local Radio, and BBC Five Live, and is a regular on Co-op Radio.