Ipserv Parking Charge Notice – Pay or Appeal? 2022 Laws

HomePrivate Parking FinesParking TicketsIpserv Parking Charge Notice – Pay or Appeal? 2022 Laws

What really is an Ipserv Parking Charge Notice and do you have to cough up? 

If you were in Ipswich recently you might have received one of these parking tickets. But are they a real fine and what can you do to push back. 

Learn more in this new MoneyNerd guide. 

Do You Have to Pay?

In many circumstances, parking tickets are not enforceable.

It’s a bit sneaky, but last time I had a parking fine, I paid £5 for a trial to chat with an online solicitor.

Not only did I save £50 on solicitor fees, I also won my case and didn’t have to pay my £271 fine.

You can try it out now, just remember to cancel the trial once you’ve got your answer.

What is Ipserv?

Ipserv is a small car park management business in comparison to some other car park management businesses in the UK. They provide car park services to a limited number of car parks in the Ipswich region. 

They provide a range of services from cleaning and signage to cameras and parking ticket issuing. These services are taken up by private local businesses and landowners looking to outsource their car park management obligations. 

Ipserv is an accredited member of the British Parking Association (BPA) and its head office is situated in Ipswich. 

Is Ipserv a private company?

Ipserv Limites is a private company that was incorporated on the 22nd of February 2017

What is an Ipserv Parking Charge Notice?

Ipserv Ltd will issue Parking Charge Notices to motorists who don’t pay to park or overstay their allotted parking time. These are a type of private parking ticket, which shouldn’t be confused with council parking fines. 

You could be identified as committing a parking breach by on-patrol wardens or on camera. You’ll then be left a Parking Charge Notice on your vehicle or sent it in the post, respectively. As a BPA-accredited member, Ipserv can ask the DVLA for the address of the person who owns a UK vehicle. 

Right now, an Ipserv Parking Charge Notice will cost you up to £100 with a discount for paying within 14 days. But in 2023 the laws are changing, which will prevent Ipserv from charging more than £50 and they’ll still have to offer a discount if you pay early. This will make future Parking Charge Notices considerably cheaper. 

Who is liable for a Parking Charge Notice?

The person who committed the parking contravention is liable to pay the Parking Charge Notice. But it’s unlikely that the company will know who was driving, so the issuer can send the parking ticket to the vehicle owner first. 

It’s the vehicle owner’s responsibility to tell the car park company if someone else was driving. This must be done within 28 days. If the owner doesn’t provide this information, the car park company can then chase the vehicle owner for payment, as per the Protection of Freedoms Act (2012).

This is different to council parking fines, where it’s the vehicle owner who is responsible to pay, even if they weren’t the one driving at the time. 

Are parking fines on private property enforceable?

Parking fines on private land can only be enforced if the company takes the driver to court and wins. The company will need to get a court order asking the driver to pay to be able to enforce the “fine”. Private parking tickets aren’t a criminal offence either. 

Do you have to pay an Ipserv parking fine?

You don’t have to pay an Ipserv Parking Charge Notice until you’re told to pay by a judge. For this to happen, Ipserv will need to take you to court and get a court order for you to pay. 

The reason that these fines aren’t enforceable like council parking tickets is because they’re not considered real fines. A Parking Charge Notice is similar to a business-to-consumer invoice, which you are receiving due to a service they provided by allowing you to park. 

So, the big question now then is – will Ipserv Ltd take drivers to court?

Will Ipserv take you to court?

It’s impossible to second guess what Ipserv will do to try and get the money they think they’re owed. If they never take court action, you’ll never be obligated to pay the “fine”. But if they do, you could end up being subject to a court order and may have to pay further fees.

Whether they plan litigation or not, it’s likely you’ll receive legal threats, especially through a Letter Before Action. Many car park management companies send these letters, suggesting they’re about to start legal proceedings. When in fact, they’re using these threats as a tactic to make you so scared that you give up and pay. 

However, assuming that a legal threat is empty is also a risk because it may be genuine. Instead of paying or ignoring the ticket, you might want to consider making a PCN appeal

Ipserv appeal process

You can make a Parking Charge Notice appeal to Ipserv online. There is usually a 28-day deadline to submit the appeal and it can only be accepted in writing. You’ll need the PCN reference number to submit the PCN challenge. 

Your appeal must state the exact reasons why you believe the private parking fine is not justified. For example, you may say that you only overstayed within the grace period of ten minutes. Or you might argue that your car broke down and you waited for a mechanic.

You’ll probably need to support some arguments with evidence. In the latter excuse above, you might need to supply a mechanic report or an invoice from the mechanic. 

Do You Have to Pay?

In many circumstances parking tickets are not enforceable.

It’s a bit sneaky, but last time I had a parking fine, I paid £5 for a trial to chat to an online solicitor.

Not only did I save £50 on solicitor fees, I also won my case and didn’t have to pay my £271 fine.

You can try it out now, just remember to cancel the trial once you’ve got your answer.


Ipserv appeal rejection – what next?

Ipserv has up to eight weeks to make a decision. If no decision is made, the appeal is accepted. When they reject an appeal they must provide instructions to take the appeal to an independent panel called POPLA. It’s free to use POPLA’s service for escalating PCN appeals.

Should you pay or appeal an Ipserv parking fine?

Only you can decide whether to pay or appeal. If you’ve decided to pay, make sure you do within the first 14 days. That way, you’ll pay the discounted rate with at least 40% off.