We have compiled the most important, in depth information on Jubilee Debt Advice which is a trading style of Big Help Project. Learn about their services, customer reviews and the company details.

About – who are Jubilee Debt Advice?

Jubilee Debt Advice helps people who are in debt. They are located in Liverpool and were established in 2021. 

Jubilee Debt Advice is part of The Big Help Project, an award-winning charity striving to end poverty in the UK through various teams and initiatives. 

They help try to get people in work, operate food banks and help people struggling with debts through their friendly Jubilee Debt Advice team. The charity is faith-based but you do not have to be of a certain religion, or any religion, to get their help.

The Big Help Project originates back in 2011 when it started as a single food bank. Jubilee Debt Advice was not created until the following year, and it is still running on community volunteers and donations. 

On their website they say:

“Unmanageable personal debt is a growing issue in our community. Jubilee Debt Advice offers free, confidential, professional debt-management advice and support from our team of trained and Financial Conduct Authority Accredited Debt Advisors.”

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What debt solutions does Jubilee Debt Advice provide information about?

Find out below whether Jubilee Debt Advice provides the kind of help you need.

Jubilee Debt Advice provides information about several debt solutions on their website including:

  • Debt Management Plan (DMP) – an informal debt solution and can be adjusted to suit your needs.
  • Debt Relief Order (DRO) – a formal debt solution setup by making an application through an approved intermediary.
  • Individual Voluntary Arrangement (IVA) – a legal form of insolvency where you agree to repay a set amount to your lenders.
  • Bankruptcy – a form of insolvency which essentially is a declaration that you are unable to pay off your existing unsecured debts. 
Jubilee Debt Review

Scottish Debt Solutions

Jubilee Debt Advice doesn’t provide information about Debt Solutions which are specific to Scottish residents, such as Sequestration and Trust Deeds.


Sometimes it’s easier to talk face-to-face rather than over the phone. Jubilee Debt Advice does offer in-person services, which means you can go into their offices to speak to them.

Information correct as of 20/04/21 (Jubilee Debt Advice)

Jubilee Debt Advice reviews

It’s important to see how other customers have rated their experience with Jubilee Debt Advice. Take a look at their up-to-date reviews on Google.

*Information correct as of 11/06/21 (Google Reviews)

Company information:

After researching Companies House and their website, we found the following information about Jubilee Debt Advice:

Date of incorporation: 5 January 2021
Company status: Active
Company number: 13114904
Company type: Private limited Company
Website: https://bighelpproject.com/
Address: Hope House Big Help Project, Boaler Street, Liverpool, England, L6 6AE
Opening Hours: Monday – Friday 9:30 A.M – 4:30 P.M
Phone number: +44154826089

Information correct as of 20/04/21 (Companies House)

FCA registration:

The Financial Conduct Authority (FCA) is the conduct regulator for financial services firms and financial markets in the UK. 

FCA regulated: Yes.
FCA status: Authorised.
FCA regulated activities: 1) Consumer Credit – Debt Adjusting, Debt counselling, Providing Credit Information Services Limited 2) Agreeing to carry on a regulated activity.
FCA reference number: 626075
Trading Names: The Big Help Project / Jubilee Debt Advice
Place of business: Link Road Depot, Link Road, Huyton, Liverpool, Merseyside, L36 6AP, UNITED KINGDOM.

Information correct as of 19/04/21  (FCA)

Where are Jubilee Debt Advice located?

You may want to speak with a debt management company in person. If you do, it’s important to find a company whose offices are near your own address. Take a look at their office location on the map.

Address: Link Road Depot, Link Road, Huyton, L36 6AP, UNITED KINGDOM.

Jubilee Debt Advice FAQs

Are Jubilee Debt Advice workers qualified?

Jubilee Debt Advice workers either have a CMA certificate or are in the process of acquiring one. The advice they provide must adhere to financial regulations and FCA guidelines.

Is the advice confidential?

Yes, anything you tell Jubilee Debt Advice workers will remain confidential between you and them, unless you ask them to provide information to creditors when trying to negotiate a DMP.

Is the advice free?

Yes, all services provided by Jubilee Debt Advice themselves are provided for free.

Why can’t Jubilee Debt Advice offer IVAs and other solutions?

To offer some debt solutions you need to have an insolvency practitioner license. These professionals usually work for financial firms, accountancy businesses and debt management companies. They are not usually present at debt charities which is why these types of charities cannot provide IVAs and other solutions directly. They can explain these solutions if needed. 

Will Jubilee Debt Advice speak with creditors for me?

Yes, if you want Jubilee Debt Advice to speak to creditors to hand over contact preferences or arrange a repayment schedule, they will do this for you. This can be beneficial for those who get nervous when calling creditors, especially if they have had bad experiences in the past. 

What is the Jubilee Debt Advice phone number?

The phone number to call Jubilee Debt Advice is 0151 482 6089.

Is there a Jubilee Debt Advice email address?

Yes, if you would prefer to email their team, you can do so by sending your email to [email protected]

Jubilee Debt Advice Contact Details


The Big Help Project
Link Road Depot
Link Road
L36 6AP

Contact number:

0151 482 6089



About the author

Scott Nelson

Scott Nelson is a financial services expert, with over 10 years’ experience in the industry, including 6 years in FCA regulated companies. Read more
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