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Lucas Credit Services Ltd Debt Collectors – Must You Pay?

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Scott Nelson

Managing Director

MoneyNerd’s founder, Scott Nelson, has a decade of financial industry experience, including 6 years in FCA regulated loan and credit card companies. Troubled by a lack of conscience in the industry, he founded MoneyNerd to give genuine advice to those in debt and struggling financially.

Learn more about Scott
&
Janine
Janine Marsh Profile Picture

Janine Marsh

Financial Expert

Janine Marsh is an award-winning presenter and a valuable member of the MoneyNerd team. With a wealth of experience as a financial expert, she's been featured on BBC Radio 4, BBC Local Radio, and BBC Five Live, and is a regular on Co-op Radio.

Learn more about Janine
· Jan 22nd, 2024
Could you legally write off some debt? Answer below to get started.

Total amount of debt?

This isn’t a full fact find, MoneyNerd doesn’t give advice. We work with The Debt Advice Service who provide information about your options.

For free & impartial money advice you can visit MoneyHelper. We work with The Debt Advice Service who provide information about your options. This isn’t a full fact-find, some debt solutions may not be suitable in all circumstances, ongoing fees might apply & your credit rating may be affected.

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Lucas Credit Services Ltd Debt

For free & impartial money advice you can visit MoneyHelper. We work with The Debt Advice Service who provide information about your options. This isn’t a full fact-find, some debt solutions may not be suitable in all circumstances, ongoing fees might apply & your credit rating may be affected.

If a letter from Lucas Credit Services Ltd Debt Collectors has landed on your mat, don’t panic. You are not alone. Each month, over 170,000 people come to our website for information about similar debt matters.

In this clear guide, we will help you understand:

  • Who Lucas Credit Services Ltd Debt Collectors are.
  • Why they are contacting you.
  • How to check if the debt they claim is yours.
  • Ways to handle the debt, even if you can’t pay it right now.

Our team includes people who have faced debt collectors in the past. We know it’s a tough situation to be in. We want to use our experience to offer you the best tips and advice to deal with Lucas Credit Services Ltd Debt Collectors.

Stay with us to learn more about dealing with debt collectors and how to secure your financial future.

Could you legally write off some debt?

There are several debt solutions in the UK, choosing the right one for you could write off some of your unaffordable debt, but the wrong one may be expensive and drawn out.

Answer below to get started.

How much debt do you have?

This isn’t a full fact find. MoneyNerd doesn’t give advice. We work with The Debt Advice Service who provide information about your options.

Why are Lucas Credit Services Ltd Debt Collectors contacting you?

Chances are, to chase you up for debts you owe. Debt is rife, and as such, the debt collection business is massive. You can find debt collectors like Lucas Credit Services Ltd Debt Collectors in several different forms.

There are lots of debt collection agencies who operate like independent businesses; and there are others who may act as a business arm of a creditor (the original company you owe the money to, such as a credit card company or bank.) Believe it or not, there are even individual sole trader debt collectors.

These debt collectors generally all have the same business model, which involves purchasing the debt at a fraction of the face value, sometimes for as little as 20% of the face value, and they make a profit from collecting the debt at (or close to) its full value.

There are not many morals involved in this process.

They just have the opinion that as you ran up the debt, you are responsible for repaying it. They do not want to hear about your tough life or personal circumstances. Simply put, they are not very nice people. The Office for Fair Trading (OFT, 2010) acknowledged that such poor practices “appear to be widespread”.

» TAKE ACTION NOW: Fill out the short debt form

Find out if the debt is yours

Are you 100% sure of this debt and whether or not it is yours? If not, the first thing to do is to get more information on where the debt originated and how much you actually owe.

It is very likely that the original debt has accumulated some interest and other charges, so you may not even recognise the value of it. It is probably higher than you thought.

The best thing to do is to write to Lucas Credit Services Ltd Debt Collectors and request that they send you a copy of your original credit agreement.

If they advise that they cannot provide this for you, you do not have any obligation to pay them back. In some cases, you might be entitled to receive a refund.

See my most popular post for the guide on how to get a refund

How a debt solution could help

Some debt solutions can:

  1. Stop nasty calls from creditors
  2. Freeze interest and charges
  3. Reduce your monthly payments

A few debt solutions can even result in writing off some of your debt.

Here’s an example:


Situation

Monthly income £2,504
Monthly expenses £2,345
Total debt £32,049

Monthly debt repayments

Before £587
After £158

£429 reduction in monthly payments

If you want to learn what debt solutions are available to you, click the button below to get started.

Get Started

Can pay but won’t pay?

If you really do owe the money, then the road of least resistance is to repay the debt if you are able to do so.

If you can’t afford to repay it, or if doing so would prevent you from servicing more important credit such as your rent or mortgage, then try to make some arrangement with Lucas Credit Services Ltd Debt Collectors, perhaps offer them a temporary repayment plan.


How to write off your debt

Many people don’t realise this, but you can actually write off your debt through an Individual Voluntary Arrangement (IVA).

As a formal agreement, you would pay the debt collectors a specific amount you can afford, either as a one-off sum or via a repayment plan and in monthly payments.

The rest of the debt would then be written off after a defined period, which is usually five years. The IVA process must always be carried out by an insolvency practitioner.

Thousands have already tackled their debt

Every day our partners, The Debt Advice Service, help people find out whether they can lower their repayments and finally tackle or write off some of their debt.

Natasha

I’d recommend this firm to anyone struggling with debt – my mind has been put to rest, all is getting sorted.

Get started

Reviews shown are for The Debt Advice Service.

Lucas Credit Services Contact Details

Company Name:  Lucas Credit Services Ltd
Ordales (their new name)
Post: PO Box 1399, Bradford, BD5 5GA
Phone:  03331 110 800
Monday – Thursday: 8:30am – 7:30pm
Friday: 8:30am – 6:00pm
Saturday: 9:00am – 2:00pm
Sunday and Bank Holiday: Closed
Text: 07860 020977
Website:  https://www.overdales.com/
Email:  [email protected]
Numbers they call from: 01274957060
01274957064
01138878947

To conclude

Although there has been warnings from professional bodies, government guidelines, and other measures, the behaviour of some debt collecting agencies has led to major stress for some individuals.

You don’t need to just take it though, you can fight back against their detrimental behaviour, especially by getting some help from the agencies spoken about in this article.

You cannot just refuse to pay your debt, but you may be able to reduce the amount you need to repay and spread your repayments over a specific period that suits your circumstances.

It is entirely possible to stop their bullying and by reporting them to the Financial Ombudsman they may even lose their licence.

Other Debt Collectors 

You should check for more outstanding debts that you may have with other companies or debt collectors. Here are four steps you could take: 

  1. Check your credit report for other defaults 
  2. Check your email and post for reminders or overdue notices
  3. Check the court records for CCJs against you
  4. Check your bank statements for the names of other debt collectors 

There are hundreds of debt collectors in the UK and each works with different companies to collect debts.

For example, Cabot Financial have been known to collect for the DVLA while Lowell Financial and PRA Group buy debts from various credit card companies like Barclaycard.

If you see a name on your bank statement that you don’t recognise then you can search MoneyNerd to see if they’re a debt collector. 

FAQs

Who owns Lucas Credit?
Lucas Credit is part of Lucas Credit Services Ltd. which also trades as Lucas Legal Services, Lucas Services, LCSL and LCL. Metis Bidco Limited took significant control of Lucas Credit Services Ltd. on 17th December 2019.
Are Lucas Credit financially regulated?
Lucas Credit Services Ltd. is regulated by the Financial Conduct Authority under the name Roger William Lucas in Bradford, West Yorkshire. The registration number is 691793.
Do HMRC use Lucas Credit?
As of 2020, Lucas Credit is not one of the 11 debt collection agencies that HMRC are using to collect debts according to the list on the HMRC website.
Does Lucas Credit buy debt?
Lucas Credit buys debts from other organisations. They can buy these debts cheaply once the organisations have decided it is no longer cost effect for them to continue attempting to collect the money that they are owed. Lucas Credit will then try to recover the full amount of the debt to make a profit.
What happens if you ignore debt collectors?
If you ignore debt collectors at first they may send doorstep collectors. Secondly, they may apply for a County Court Judgement, which if successful would force you to pay and would show on your credit report.
Can Lucas Credit take you to court?
Lucas Credit can take you to court in order to claim the money owed. If you have been taken to court you will have received a County Court Judgement letter.
Can you go to jail for debt collections?
You cannot go to jail for debts owed to debt collection agencies.
What happens if I ignore a CCJ?
If you ignore a CCJ you won’t get sent to prison, however, bailiffs may be sent to your house to collect items equal to the value of the money that owe.
Can Lucas Credit issue a warrant?
Lucas Credit cannot issue an arrest warrant or have you sent to prison. At most they can request a CCJ and if successful send bailiffs to your property to recover items to cover the debt owed.
Are Lucas Credit bailiffs?
Lucas Credit are not bailiffs. They could, however, request a County Court Judgement which means that the courts could send bailiffs. You would have received a lot of warning letters if this was going to happen.
Can Lucas Credit come to your house?
Lucas Credit have been known to send people to your house, however, they have no legal powers so you can ignore them or tell them to go away. If you have received a County Court Judgement then the courts could instruct bailiffs to come to your house.
Can Lucas Credit force entry?
Lucas Credit cannot force entry, they have no legal powers over you. However, if you have received a County Court Judgement then the courts could instruct bailiffs to come to your house.
Will Lucas Credit give up?
Lucas Credit won’t give up chasing you for the debt until they’ve exhausted all of their legal options. This usually means being chased for up to 6 years.
Can a debt be too old to collect?
A debt can be too old to collect from you. Under the Limitation Act 1980 they have a maximum of 6 years to chase a debt. This 6 years is counted from your last payment or the last time that you acknowledged the debt.
How long can you legally be chased for debt?
As per the Limitation action 1980, you can be legally chased for up to 6 years from your last payment or the last time that you acknowledged the debt. If a County Court Judgment is raised against you the Limitation Act no longer applies and you can be chased indefinitely.
Are debts ever written off?
Debts collectors are only likely to write off your debt if they are no longer legally allowed to chase you. This is typically six years since you last made a payment or last acknowledged the debt.
How do I contact Lucas Credit?
You cannot contact Lucas Credit via live chat, but you can contact them by text message. You can also contact them by email or post. The list a phone number on their website but it is not a freephone number so you may be charged if you call it.
How do I pay Lucas Credit?
Lucas Credit accepts debit card payments either for one-off payments or as part of a regular payment plan. Regular payments can also be made by direct debit or standing order. Bank transfers or Internet banking payments are accepted. If you want to pay by cheque, you can either pay a cheque into a Barclays branch or send it by post.
Could you legally write off some debt?

Answer below to get started.

How much debt do you have?

This isn’t a full fact find, MoneyNerd doesn’t give advice. We work with The Debt Advice Service who provide information about your options.

References

CONC 7.3 Treatment of customers in default or arrears (including repossessions): lenders, owners and debt collectors

CONC 7.9 Contact with customers


The authors
Scott Nelson Profile Picture
Author
MoneyNerd’s founder, Scott Nelson, has a decade of financial industry experience, including 6 years in FCA regulated loan and credit card companies. Troubled by a lack of conscience in the industry, he founded MoneyNerd to give genuine advice to those in debt and struggling financially.
Janine Marsh Profile Picture
Debt Expert
Janine Marsh is an award-winning presenter and a valuable member of the MoneyNerd team. With a wealth of experience as a financial expert, she's been featured on BBC Radio 4, BBC Local Radio, and BBC Five Live, and is a regular on Co-op Radio.
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