Lucky Loans

Are you considering a loan with Lucky Loans? Or perhaps you already have one, and you’re looking for further information about the company. Either way, we’ve compiled the most important, in-depth information about Lucky Loans for you in this loan guide.

Who are Lucky Loans?

Lucky Loans is a trading name of Ocean Capital Credit Ltd. They were established in 2015 and are based in Chorley.

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Company information:

After researching Companies House and their website, we found the following information about Ocean Capital Credit Ltd, the company for which Lucky Loans is a trading name:

Date of incorporation: 30 January 2015
Company status: Active
Company number: 09414413
Company type: Private limited Company
Website: https://luckyloans.co.uk/
Address: Manor House, 35 St. Thomas’s Road, Chorley, England, PR7 1HP
Phone number: +44 7969868224

Information correct as of 01/04/21 (Companies House)

FCA registration:

The Financial Conduct Authority (FCA) is the conduct regulator for financial services firms and financial markets in the UK. 

FCA regulated: Yes
FCA status: Authorised
FCA reference number: 836499
Trading names: 
Ocean Capital Credit Ltd
Credit Easy
Heart Loans
Lucky Loans
Ocean Capital Credit
Pay Day Pixie
UK Loans
www.crediteasy.co.uk
www.heartloans.co.uk
www.luckyloans.co.uk
www.paydaypixie.co.uk
www.ukloans.co.uk

Information correct as of 01/04/21 (FCA)

Where are Lucky Loans located?

You may want to speak with the loan company in person. If you do, it’s important to find a company whose offices are near your own address. Take a look at their office location on a map.

Address:
Manor House, 35 St Thomas’s Rd, Chorley PR7 1HP

How to complain about Lucky Loans?

Should you need to make a complaint about Lucky Loans, then you can use the details below to either write to them or call them.

Jonathan Higham
Manor House
35 St. Thomas’s Road
Chorley
Lancashire
PR7 1HPP
UNITED KINGDOM
+44 7969868224

If Lucky Loans does not respond to your complaint then you should contact the Financial Ombudsman Service. They might be able to handle your complaint.

Information correct as of 01/04/21 (FCA)

Loan interest and other charges – the government caps

The Financial Conduct Authority decided to put some caps in place, in an attempt to offer protection for borrowers. These caps include:

  • A cost cap of 0.8% per day on the value of the loan borrowed – this includes a combination of both interest and any fees which have been charged.
  • A cap on default fees of £15 – interest can still be charged after a default. However, it should not in excess of 0.8% per day.
  • A complete cost cap of 100% – the lender will not be able to charge you more than 100% of the amount you have borrowed.

The price caps are relevant to credit agreements which have an interest rate which is 100% or more each year, and that will either be fully repaid in a year, or at least the majority paid off.

In addition to this, there were also other regulations enforced from May 2017. These new regulations state that lenders must

Additional regulations came into force in May 2017. They now must provide details of their products on a price comparison website authorised by the FCA and borrowers must be provided with a summary of the cost of borrowing.

Continuous Payment Authority – the new rules

You will probably be asked to repay the debt through a CPA (Continuous Payment Authority). With this, the company had the right to take money from your bank, whenever they wanted. They were supposed to inform you of their plans to do this.

This is why new regulations had to be put in place in relation to the CPA. These new rules mean that if the CPA fails twice, the company would not be permitted to make any further requests.

Rules also exist in relation to the amount of money the company is permitted to take from your account, at any given time. They must not take partial payments from your account. The only way they can debit your bank account, is if you are able to cover the full value of the debt. You can, of course, allow them to take partial payments, but unless this permission is given, they are not permitted to do this.

Getting debt help

If you are looking for help with your debt problems, these are a few of the organisations who can help:

Good luck!

References

CONC 2.1 Application

CONC 5.2A Creditworthiness assessment

CONC 13.1 Application

About the author

Scott Nelson

Scott Nelson is a financial services expert, with over 10 years’ experience in the industry, including 6 years in FCA regulated companies. Read more
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