National Debt Service is a recognised debt charity in the UK. They offer help to people who are struggling to manage their debt problems.

I have compiled this complete guide with everything you need to know about their service, FAQs, and advice to help you understand better. 

Read the guidelines provided carefully in order to be fully informed before contacting national debt service

What is the national debt service? 

The National Debt Service is a free charitable organisation that is run by Money Advice Trust. 

They offer advice to individuals who are unable to manage their debt problems.

You could contact them through their free telephone number, email, or through their online web chat.

Find your best debt solution

This 4 question debt calculator will tell you if you’re eligible.

What is the total amount of your debt?

How does the National debt service work?

The process begins when you contact them. This could either be through their telephone service, email, or through their web chat. 

National Debt Service Reviews

Your advisor will ask you a ton of questions related to your assets, the amount of debt you have, and your financial situation. Moreover, you could be asked to provide documentation. 

After thorough evaluation, you will be given advice about your debt problem. National Debt Service could help you understand which debt solution is the best for you and how you could manage to pay off your debts. 

If you are satisfied, they could create a Debt Management Plan (DMP) for you which is personalised according to your need. 

Once the documentations are finalised your creditors will be informed. If they agree you could begin your debt solution process. 

Your advisor will become your trustee and contact your creditors for you. 

What does the National Debt Service do?

National Debt Service provides advice to individuals with debt problems. Their service includes offering a wide range of debt solutions, advice on budgeting, and also help you manage your finances. 

If you consider taking a Debt Management Plan (DMP) with them, they contact your creditors for you as well.

What type of debt solutions does the National Debt Service offer? 

The National Debt Service offers information about a wide range of debt solutions. Your advisor may suggest a debt solution based on your financial situation and affordability. 

The list of debt solutions explained on the website includes: 

  • Individual Voluntary Arrangement (IVA) 
  • Trust Deed 
  • Debt Arrangement Plan (DMP)
  • Debt Arrangement Scheme (DAS) 
  • Bankruptcy 
  • Debt Relief Order (DRO)

Is it possible to get my interest and charges frozen?

Yes, your advisor could be able to convince your creditors to freeze your interest and charges. This is a service provided by National Debt Service. If the creditors agree you will not have to worry about the interest for a certain period of time. 

However, if your creditors do not agree, you will have to continue to make payments to pay them off.

Frequently Asked Questions (FAQs)

Is the National Debt Service legit?

Yes, the National Debt Service is an agency run by Money Advice Trust. It was set up in 1987 and has helped thousands of people with their debt problems since. 

You could contact them on their number for further information.

How will I benefit from the National Debt Service?

You could benefit from the National Debt Service through a number of ways. These include: 

  • You could get free advice on rent and mortgage. 
  • In case your creditors take court actions against you, national debt service could help you out. 
  • They will help you budget better. 
  • You could be provided with options to increase your income. 
  • You will not have to deal with your creditors anymore. 
  • You make your monthly payments to your creditors once, and your trustee will deal with your creditors on a weekly or daily basis. 
  • You could prevent your house from getting sold. 
  • Your advisor could personalise a debt plan for you based on your needs. 
  • It is also possible that your advisor could convince your creditors to freeze your interest charges. 
  • There is a high chance that your remaining debts could be written off.


Choosing a debt company can be stressful. National Debt Service could provide advice on a wide range of debt related subjects. 

Read this guide carefully in order to be fully informed before contacting the agency.

In case you feel we have missed out on something you would like to know, please do not hesitate to contact us and we will respond within an hour.

About the author

Scott Nelson

Scott Nelson is a financial services expert, with over 10 years’ experience in the industry, including 6 years in FCA regulated companies. Read more
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