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NSGL Parking – Should you Pay or Appeal? 2022

nsgl parking

For free and impartial money advice and guidance, visit MoneyHelper, to help you make the most of your money.

Appealing an NSGL Parking fine could be an option if you can show the operator was in the wrong? Fines issued on private land are not the same as a Penalty Charge Notice. They are invoices the operator issues because they think you broke the T&Cs when using the car parks they manage.

I look at your options and provide an insight into what happens when you ignore a fine. And whether you should pay or appeal the fine. More on this below!

Do You Have to Pay?

In many circumstances parking tickets are not enforceable.

It’s a bit sneaky, but last time I had a parking fine, I paid £5 for a trial to chat to an online solicitor.

Not only did I save £50 on solicitor fees, I also won my case and didn’t have to pay my £271 fine.

You can try it out now, just remember to cancel the trial once you’ve got your answer.

Who is NSGL Parking?

NSGL Parking is a private operator that provides parking solutions on private land for various clients. The landowners authorise NSGL Parking to issue fines to motorists who are deemed to have committed parking offences.

They are a member of the British Parking Association (BPA), and therefore, the operator is obliged to adhere to the Code of Practice. You have the right to appeal a ticket when you get a fine in a private car park, and you think it was incorrect.

Can a private parking fine be enforced?

A private parking fine is only enforceable when a court orders you to pay it. Unlike a Penalty Charge Notice, an operator cannot legally ask you to pay it. They can threaten court action, and they can refer your details to a debt collection agency, though!

I highly recommend you don’t let things get that far. Either pay the fine because it is justified or appeal it by contacting NSGL within 28 days. Or contest it! Of course, the earlier you appeal, the sooner the matter is resolved!

Never ignore a fine issued on private land, and don’t ignore official court letters either. Things can get very messy when you do! You’ll have to pay when there’s a court ruling to pay the fine. 

Plus, you’ll have a county court judgement (CCJ) on your credit history for 6 years!

How do you argue a parking ticket?

Get in touch with NSGL within 28 days. Sooner if you can. The deadline is 28 days, but the sooner you get an appeal to the operator, the quicker a decision is made. First, however, you must have a good excuse for the appeal, which could be any of the following:

  • No surveillance signs were in the car park, yet you received the fine in the mail
  • You got the fine in the post, only it was over 14 days after you allegedly committed a parking infringement
  • You did not break any rules
  • No signs or road markings are in the car park. They were hidden or faded and therefore not clear
  • You got back late because you are pregnant, had a young child with you, or are disabled. It is against the law in the UK for anyone to be discriminated against!
  • The fine was over £50 – this is the maximum a private operator can charge!
  • Payment machines were out of order
  • You were waiting for a vehicle recovery truck because your car had broken down
  • You got the ticket, but you were less than ten minutes late getting back to the car park – more on this below!

If you can provide proof to support an appeal, your case will be stronger. However, you are not obliged to provide evidence. It just makes for a stronger appeal.

The sort of things you could provide are:

  • All correspondence and receipts relating to the parking fine
  • Photos of where you were parked, the payment machine, the signs and road markings and the ticket you got
  • Statements from witnesses if there were any

You can appeal online or appeal in writing to the operator. But you cannot appeal over the phone or in person. Also, you’ll need to provide the number of the parking fine and your car details. 

What is a 10-minute grace period?

All BPA members must abide by the Code of Practice which includes giving motorists a ten minute grace period. If a fine is issued 5 minutes after your time on a meter is up, the operator must cancel the penalty. This is a mandatory requirement!

What happens if you don’t pay private parking ticket UK?

The fine you receive is not a Penalty Charge Notice, even though it’s designed to look like one! Also, a parking ticket you get on is not a criminal issue. It is an invoice from the operator telling you to pay a fine to avoid being taken to court. It is a civil matter between the operator and a motorist.

How do you appeal a Parking Charge Notice?

The first thing to do is contact NSGL and appeal your ticket. You have 28 days to do so. If the operator rejects the appeal, they must tell you. They must also provide details on how to appeal to POPLA. 

Note: It costs you nothing to appeal to the operator and POPLA.

Should you pay an NSGL fine?

Before paying an NSGL fine, make sure it is yours and that it was given correctly. Never assume the fine must be paid until you are totally satisfied it is justified. Do this as soon as possible and within 14 days. That way, you pay the reduced amount rather than the total amount!

Do You Have to Pay?

In many circumstances parking tickets are not enforceable.

It’s a bit sneaky, but last time I had a parking fine, I paid £5 for a trial to chat to an online solicitor.

Not only did I save £50 on solicitor fees, I also won my case and didn’t have to pay my £271 fine.

You can try it out now, just remember to cancel the trial once you’ve got your answer.

NSGL Parking – Should You Pay or Appeal?

When you get a ticket on private land, you should pay the fine or appeal it. However, don’t think you have to pay the fine straight away. First, find out whether the operator issued it correctly.

If you think the penalty was given unfairly, I suggest you appeal the fine. But make sure you do so promptly!

Do NOT ignore the fine or any correspondence you get from NSGL parking. The situation can turn nasty quite quickly. Debt collectors may get involved, or the operator could start proceedings against you. There’s no guarantee they won’t!

Thanks for going through my post on NSGL Parking fines. I hope you found the info in the post helpful enough to either challenge or pay the Parking Charge Notice!

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