Opal Transfer is just one of many ways to send money overseas, including banks, money transfer firms and foreign exchange (FX) brokers. Read on to learn why you shouldn’t use Opal Transfer and what’s best for you.
Who are Opal Transfer?
Opal offers money transfers that can be done online, by using their mobile app, by phoning the call centre, or by visiting a branch. Transfers can be done online and money can be seen from the UK to a variety of countries around the world. Opal is licensed and regulated in the UK.
Choosing how to exchange your money
The best way to send money overseas depends on a number of factors including:
- how much you are sending
- how much it is going to cost
- how often you are sending it
- how the person wants to receive it
- how quickly the money needs to get there.
Follow these steps to help you get a good deal that’s right for you:
Step 1 – Look at your options
There are three main options for sending money:
- bank or building society
- foreign exchange (FX) brokers (like Opal Transfer)
- high street transfer firms (such as Western Union).
As a rule – banks are safe and convenient for a regular payments.
FX brokers like are normally the best option if you’re sending larger amounts, usually over £3,000.
Money transfer firms are very fast, but can be more expensive if you’re sending smaller amounts.
Step 2 – How much will it cost?
With Opal Transfer a wide range of possible fees and exchange rates can make it feel tricky to work out.
So, find out the total amount of foreign currency your pounds will buy, after all costs. This gives you a figure you can now compare against other offers.
The costs are in three parts:
- Foreign exchange rates – these will change throughout the day so if you’re comparing different offers, try and do it within a short space of time.
- Sending fees – what the firm will charge you for transferring the money.
- Receiving fees – charges the receiver might have to cover to receive the money but you can ask to cover these at your end.
Fees can vary depending on how much you decide to send, for example some exchanges offer better rates if you send more than £5,000.
An easy way to start is to get a quote from your bank to compare it to others, including quotes from FX brokers sites like FX Compared.
Step 3 – Confirm all the details
Once you have found the best value option, you will need to confirm the company can handle the amount you want to transfer and in the time frame you want.
If possible, make sure you get this in writing by email or post.
Make sure you keep all the paperwork and receipts in case something goes wrong.
Is my money safe when I transfer it overseas with Opal Transfer?
Money in a UK savings account is protected by the Financial Services Compensation Scheme (FSCS) if a firm goes bust. With foreign exchange money transfer firms, it is not. There is no compensation scheme if a transfer firm goes bust.
Money transfer firms or FX brokers like Opal Transfer who are Financial Conduct Authority (FCA) authorised do have to follow certain rules that does increase the chance of getting your money back should the firm get into trouble.
If you’re sending a lot of money, you’re better off trying to increase the chance of being protected and using an FCA authorised firm.
Using your bank or building society
Your bank or building society is always able to transfer money and is a safe and convenient way to send money overseas.
- Easy to arrange – your bank will guide you through the process and you might even be able to make transfers from your mobile phone.
- Convenient – banks and building societies are on the high street and you can set up a transfer as a regular payment.
- Safe and secure – you will be protected when you send money overseas using a UK bank or building society.
- Sometimes lower exchange rates – for amounts over £5,000, you’re more likely to get a better exchange rate from a foreign exchange broker.
- Not the fastest option – standard transfer takes 4-6 business days, but you can pay extra for an express service which takes 1-2 days.Some foreign banks charge for receiving the transfer. You can ask your bank to cover all the charges so the recipient gets the full amount.
If you make regular payments
Many UK high street banks have their own branches overseas or special arrangements with overseas banks.
This can result in lower charges (or no charges) on overseas payments as well as more competitive exchange rates.
This is particularly useful if you need to make frequent payments abroad – as when, for example, you’re paying the bills on a second home abroad.
To benefit from the reduced fees, you often need to hold an account in the same name in both countries.
What you’ll need
- The International Bank Account Number (IBAN) and Bank Identifier Code (BIC) for the account you’re paying to – the owner of the account can get these details from their bank or from a bank statement.
- You will also need the IBAN and BIC from your own bank account, though for a transfer to another branch of your bank abroad they might not be needed.
Using an online or high street money transfer firm
Finding a money transfer firm to help you send money abroad is easy.
Some, like Western Union, have high street branches, and you can find MoneyGram in Post Office branches. Many also offer online services.
- Range of services – some offer instant cash for your recipient, others can transfer money directly into a bank account.
- Easy set-up – you don’t usually need an account. For smaller amounts, you might not even need identification.
- Fast – a cash transfer can be completed in a few minutes. Sending from a bank account can take a couple of days.
- Fees vary widely – depending on the service you choose fees will be different and can be especially high for smaller amounts. You could end up paying £10 to transfer just £50, so be aware.
- Exchange rates can vary daily and according to currency – so make sure you compare costs on the day you plan to send the money. You can often do this online.
- Not as safe – the Financial Services Compensation Scheme (FSCS) does not cover these firms if they go bust.
Using a high street money transfer service
How it works:
- You can find a money transfer service through a high street agent, in newsagents or at the Post Office.
- You generally don’t need to open an account. Simply hand over the funds you want to send and pay any fees.
- After paying you’ll get a reference number – give this to the recipient (and only the recipient). Whoever has the number can pick up the money you sent to the overseas branch or agency.
Before handing over your cash:
- Check the fees – these services can be fast, but expensive.
- If sending ‘instant cash’ abroad, find out where the money can be collected. Then check with your recipient to make sure they’ll be able to get to that branch or agency. Increasingly, you might be able to send cash to a recipient’s mobile-phone ‘wallet’ if they have one (using systems such as M-PESA).
Using an online money transfer service
How it works:
- Online transfers can take a few days, so they’re better suited to non-urgent transfers.
- Online money transfer firms allow you to make international money transfers through online services, often for a very small fee.
- To sign up, you’ll need to register your bank account or credit card details through the firm’s website – so you’ll need internet access and an email address.
Before sending money overseas:
- Find out what your recipient will need in order to receive the cash. If they need a bank account, internet access or an email address, confirm they have them before you sign up.
- To protect your money, take care to choose a password that’s hard to guess and don’t share it with others.
Using a foreign exchange broker
If you’re looking to send a large sum of money overseas, you’ll probably get the best deal from a foreign exchange (FX) currency broker.
- Low fees – if transferring over £3,000, FX brokers won’t usually charge you fees.
- Great exchange rate – FX brokers specialise in currency transaction and will likely offer a better exchange rate than a bank or money transfer firm.
- Fast – money will usually be in the recipient’s bank account the same, or following day.
- Regular payments – some FX brokers will deal with regular transfers.
- Opening an account takes time – to make a transfer with an FX broker, you will need to open and pay into an account. This can take a day or two.
- Smaller amounts don’t give the best deals – FX brokers are not generally best for sending smaller amounts of money.
- Not as safe – The Financial Services Compensation Scheme (FSCS) does not cover these firms if they go bust.
Using comparison sites to find the best deal
When you’re searching for the best deal to transfer there are some things you need to remember:
Always use more than one comparison site – some have special deals or don’t show all the providers, so you’ll miss out on some offers if you use only one site.
Make sure the deal fits your needs – with so much choice and differing prices, it can be distracting to go for the best price. But always make sure the deal has what you need, such as being FCA authorised, has a branch in the right location and so on.
Check the filters – sometimes filters will hide deals, and if that’s happening you might be missing out on your perfect offer.
Beware of transfer scams
Unfortunately, there are scams out there targeting people who are looking to transfer money. This means you need to be careful when choosing your dealer or receiving offers.
We don’t think Opal Transfer is a scam, but it’s good to be diligent.
There are ways to help you avoid being scammed:
- If a deal looks too good to be true, it probably is
- If you get calls or emails out of the blue, check they’re authentic before clicking on any links
- Never give out your bank details until you’re certain you’re dealing with a legitimate company
Remember you’ll need to transfer a large sum at some point in the future
You can choose to send money abroad using the current exchange rate.
However, if you’re worried about exchange rate changes for a future amount you’re planning to send, consider a ‘forward contract’ to lock in the exchange rate for a future trade.
Forwards are useful if you know you’ll need a large sum of cash at some point in the future.
For example, if you know you’ll need to cover the down payment on a holiday home in Spain but are worried about the pound weakening or the euro strengthening before it’s time to send the money, this method will let you lock in a rate.
If things go wrong with Opal Transfer
Regardless of which option you choose, make sure you keep all receipts and paperwork in case something goes wrong.
Money transfer forms and FX brokers are not covered by the compensation scheme, so are not as safe as using a bank.
If Opal Transfer is ‘registered’ with the FCA, they do not need to safeguard your money if they go bust.
However, if they are ‘authorised’ by the FCA, your money must be kept separate from company funds.
You can check Opal Transfer FCA authorisation on the Financial Conduct Authority website opens in new window.
When searching for other small firms, including money transfers agencies such as Western Union, it’s a good idea to find the postcode so you can narrow your search.
Alternatives to sending money overseas with Opal Transfer
For many purchases and payments – like online shopping from overseas stores – a credit or debit card is a convenient alternative to money transfers.
Avoid sending a foreign bank draft (similar to a UK cheque) overseas.
It’s going to be slow and expensive, because you’ll have to pay foreign bank charges (and possibly UK bank handling charges).