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Parallel Parking ltd – Should you Pay or Appeal? 2022

parallel-parking-ltd

For free and impartial money advice and guidance, visit MoneyHelper, to help you make the most of your money.

Many motorists get Parallel Parking fines and ask if they should appeal the fine. The thing is that fines you get from private operators are Parking Charge Notices. Although they are designed to look the same, they are not Penalty Charge Notices. They are invoices!

I explain who Parallel Parking is, whether the operator is accredited, and how you should always question the fine before paying. Read on to find out more.

Do You Have to Pay?

In many circumstances parking tickets are not enforceable.

It’s a bit sneaky, but last time I had a parking fine, I paid £5 for a trial to chat to an online solicitor.

Not only did I save £50 on solicitor fees, I also won my case and didn’t have to pay my £271 fine.

You can try it out now, just remember to cancel the trial once you’ve got your answer.

Who is Parallel Parking Ltd?

Parallel Parking Ltd is a private management company providing parking solutions to landowners. This includes Pay & Display car parks in the private and commercial sectors.

They are not members of the British Parking Association (BPA). However, they are members of the Independent Parking Committee (IPC). When issuing Parking Charge Notices and managing privately owned car parks, the company must abide by the IPC Code of Practice.

Do you have to pay private parking fines UK?

You shouldn’t automatically pay a Parking Charge Notice without first checking it out. However, don’t ignore the fine because Parallel Parking Ltd can chase you for the money. They can instruct debt collectors too.

Moreover, the operator could take you to court. If they win, you’ll have to pay because a judge orders you to. Plus, you’ll have a Country Court Judgement (CCJ) on your credit history for 6 years. Getting a loan, credit card, or mortgage could be problematic, if not impossible!

Is a Parking Charge Notice the same as a Penalty Charge Notice?

No, they are not the same. A Parking Charge Notice is an invoice given by the operator. They cannot legally demand payment from you.

However, a Penalty Charge Notice is a fine issued by a local authority, Police or the Highways Agency. Therefore, they are enforceable and covered under the Traffic Management Act 2004.

When Parallel Parking Ltd issues a Parking Charge Notice, it is because you broke the T&Cs of using a car park. They can place a ticket on your car or send it through the post. But no later than 14 days after you used the car park.

Plus, there must be signs in the car park saying surveillance technology is in operation! Moreover, a private parking management company must follow the IPC code of Practice.

Never assume a Parking Charge Notice is correct. Always check that you deserved it and that the fine was issued because you broke the ‘rules’.

Why did I get a Parking Charge Notice?

The operator may give you a ticket because they deem you committed a parking infringement in a car park they manage. Some private companies hand out Parking Charge Notices for very minor offences, which has caught the attention of the BBC and other watchdogs!

Never pay the fine without first verifying it is justified and correctly issued!

The more common reasons why Parking Charge Notices are handed out are:

  • No payment was made, or the ticket wasn’t correctly displayed in your car
  • You overstayed your allotted time
  • Your car was badly parked
  • You parked in a bay reserved for the disabled and families with children

If the road markings in the car park were not clearly visible, or the signs were hidden or missing, you could have grounds to challenge the fine.

Can I appeal a private parking fine?

Yes, you have the right to contest a Parking Charge Notice if you feel no terms and conditions were breached. Or you can contest the fine if you think it is disproportionate!

You should:

  • Do not pay the fine if you believe it is wrong or you’ve been unfairly charged. Paying the Parking Charge Notice is an admission of guilt – you won’t be able to appeal!
  • Gather proof at the car park. Take photos of where you were parked, when you got back to your car, signs and road markings
  • Lodge an appeal with Parallel Parking Ltd, which you can do on the Parallel Parking website’s appeals page. You must provide car registration details and the Parking Charge Notice number

What happens when Parallel Parking Ltd rejects my appeal? 

You’ll get a letter of rejection from the operator. However, Parallel Parking Ltd is not a member of the British Parking Association. Therefore, you won’t be able to take the matter to POPLA. They only deal with appeals issued against BPA members!

Note: You could take your case to the Ombudsman Services!

You could challenge a Parking Charge Notice if:

  • You got the parking ticket more than 14 days after you allegedly committed a parking infringement
  • You did not break the Terms & Conditions for using the car park
  • Road markings and signs in the car park were unclear or hidden by vegetation
  • You could not pay because the machine was not working
  • The parking ticket is over £50 (the cap is £50 but it’s £80 in London)
  • You had a good reason for not returning to your car on time. Maybe you are pregnant, disabled, or had a young child with you
  • You were waiting for a vehicle recovery truck because your car broke down
  • You were under 10 minutes late back to the car park but still got a parking fine
  • There weren’t any surveillance in operation signs in the car park, yet you got the parking ticket through the mail

Parking management companies have the right to issue Parking Charge Notices to motorists who break their rules. But, as a member of IPC, Parallel Parking Ltd must follow the Code of Practice!

What is a fair grace period?

Parking management companies have been known to hand out parking fines when motorists are only a few minutes late. Parallel Parking Ltd should respect the 10-minute grace period before issuing a fine. If they did not, and you got a ticket, you could have grounds to contest the fine.

Do You Have to Pay?

In many circumstances parking tickets are not enforceable.

It’s a bit sneaky, but last time I had a parking fine, I paid £5 for a trial to chat to an online solicitor.

Not only did I save £50 on solicitor fees, I also won my case and didn’t have to pay my £271 fine.

You can try it out now, just remember to cancel the trial once you’ve got your answer.

Parallel Parking Ltd – should you pay or appeal?

Before paying a Parallel Parking Ltd fine, make sure you establish it is justified. It costs you nothing to appeal, and it prevents further action from being taken until the matter is resolved.

It would be a mistake to ignore a Parking Charge Notice because things get much more expensive and harder to settle when you do.

You could end up with a County Court Judgement (CCJ) if the operator takes you to court. In addition, they could instruct debt collectors. Therefore, I strongly recommend you don’t let things get to this stage!

Thank you for reading this post on fines issued by Parallel Parking Ltd. I hope the information helps you decide whether to appeal or pay the Parking Charge Notice. Remember, you have 28 days to appeal. But only 14 days to pay the fine to benefit from the lower amount!

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