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Information About Remaining Payments – Letter Template

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By
Scott
Scott Nelson Profile Picture

Scott Nelson

Managing Director

MoneyNerd’s founder, Scott Nelson, has a decade of financial industry experience, including 6 years in FCA regulated loan and credit card companies. Troubled by a lack of conscience in the industry, he founded MoneyNerd to give genuine advice to those in debt and struggling financially.

Learn more about Scott
&
Janine
Janine Marsh Profile Picture

Janine Marsh

Financial Expert

Janine Marsh is an award-winning presenter and a valuable member of the MoneyNerd team. With a wealth of experience as a financial expert, she's been featured on BBC Radio 4, BBC Local Radio, and BBC Five Live, and is a regular on Co-op Radio.

Learn more about Janine
· Mar 14th, 2024
Could you legally write off some debt? Answer below to get started.

Total amount of debt?

For free & impartial money advice you can visit MoneyHelper. We work with The Debt Advice Service who provide information about your options. This isn’t a full fact-find, some debt solutions may not be suitable in all circumstances, ongoing fees might apply & your credit rating may be affected.

For free & impartial money advice you can visit MoneyHelper. We work with The Debt Advice Service who provide information about your options. This isn’t a full fact-find, some debt solutions may not be suitable in all circumstances, ongoing fees might apply & your credit rating may be affected.

Featured in...
Information About Remaining Payments

For free & impartial money advice you can visit MoneyHelper. We work with The Debt Advice Service who provide information about your options. This isn’t a full fact-find, some debt solutions may not be suitable in all circumstances, ongoing fees might apply & your credit rating may be affected.

Introduction

Do you want a free letter template to ask creditors about your payments left on a credit agreement? MoneyNerd is providing the answer with our free downloadable letter template to request this information from your creditors. Simply download the single or joint letter template depending on your circumstances and add a few personal details. We’ve taken the stress and time out of asking creditors for a statement of your account.

It can be difficult to keep up with how much you have left to pay to your creditors, but find clarity by using the Consumer Credit Act to your advantage! 

Could you legally write off some debt?

There are several debt solutions in the UK, choosing the right one for you could write off some of your unaffordable debt, but the wrong one may be expensive and drawn out.

Answer below to get started.

How much debt do you have?

This isn’t a full fact find. MoneyNerd doesn’t give advice. We work with The Debt Advice Service who provide information about your options.

Downloadable Resources

The download links below take you to a Google document template where you can make a copy or save in any document format you like. Note, you may have to login to your Google account.

Download – Single (for one person)
Download – Joint (for couples)

Can I ask my creditor for a statement of my account?

Some people with debts can ask their creditor for a statement of their account and the instalments they have left to pay. This can be useful if you are getting confused or simply cannot remember where you are up to. You are allowed to ask for a copy of your instalments still to pay because of the Consumer Credit Act.

Some people with credit will not be able to ask about instalments left to pay. If you have open-source credit like a credit or store card, then it is not possible to tell you how much you will need to pay back in the future. What you pay back will depend on your spending. 

How a debt solution could help

Some debt solutions can:

  1. Stop nasty calls from creditors
  2. Freeze interest and charges
  3. Reduce your monthly payments

A few debt solutions can even result in writing off some of your debt.

Here’s an example:


Situation

Monthly income £2,504
Monthly expenses £2,345
Total debt £32,049

Monthly debt repayments

Before £587
After £158

£429 reduction in monthly payments

If you want to learn what debt solutions are available to you, click the button below to get started.

Get started

What is the Consumer Credit Act?

The Consumer Credit Act is a piece of legislation introduced in the 1970s to protect people when taking out credit in England and Wales. It was made to safeguard the way credit agreements are marketed to the public and govern how they are managed. It was most recently updated in 2006.

Under section 77b of the Consumer Credit Act, anyone with an applicable credit agreement (i.e. fixed credit) can request a copy of their instalments left to pay. 

How much does it cost to request my credit statement?

It is free to ask your creditor for the instalments left to pay on your credit. However, if you wanted to use the Consumer Credit Act to request a copy of your credit agreement – the contract you signed when taking out the agreement – you will need to pay a fee of £1. 

Thousands have already tackled their debt

Every day our partners, The Debt Advice Service, help people find out whether they can lower their repayments and finally tackle or write off some of their debt.

Natasha

I’d recommend this firm to anyone struggling with debt – my mind has been put to rest, all is getting sorted.

Get started

Reviews shown are for The Debt Advice Service.

What should the statement of account include?

The reply from your creditor should include three things:

  1. A total amount you have paid to date
  2. A breakdown of what you still have left to pay back
  3. Information about each instalment, including the amount and date to be repaid

How long do creditors have to reply to my letter?

Creditors have 12 days to reply to your letter requesting instalments left to pay on an agreement. During this time and until they provide the information, they cannot take action against you. This doesn’t mean you can or should stop paying. 

Could you legally write off some debt?

Answer below to get started.

How much debt do you have?

This isn’t a full fact find. MoneyNerd doesn’t give advice. We work with The Debt Advice Service who provide information about your options.

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The authors
Scott Nelson Profile Picture
Author
MoneyNerd’s founder, Scott Nelson, has a decade of financial industry experience, including 6 years in FCA regulated loan and credit card companies. Troubled by a lack of conscience in the industry, he founded MoneyNerd to give genuine advice to those in debt and struggling financially.
Janine Marsh Profile Picture
Debt Expert
Janine Marsh is an award-winning presenter and a valuable member of the MoneyNerd team. With a wealth of experience as a financial expert, she's been featured on BBC Radio 4, BBC Local Radio, and BBC Five Live, and is a regular on Co-op Radio.