TDX Group Debt Recovery – Should You Really Have To Pay?
For free & impartial money advice you can visit MoneyHelper. We work with The Debt Advice Service who provide information about your options. This isn’t a full fact-find, some debt solutions may not be suitable in all circumstances, ongoing fees might apply & your credit rating may be affected.
For free & impartial money advice you can visit MoneyHelper. We work with The Debt Advice Service who provide information about your options. This isn’t a full fact-find, some debt solutions may not be suitable in all circumstances, ongoing fees might apply & your credit rating may be affected.
Have you received a letter from TDX Group Debt Recovery and are not sure what to do next? This can be a worrying time, but you’re not alone. Each month, more than 170,000 people visit our website for help with debt issues.
This article will help you understand:
- Who TDX Group Debt Recovery is and why they might be contacting you.
- What steps you can take when you receive a debt recovery letter.
- How to check if the debt is legitimate.
- What options are available if you can’t afford to pay the debt.
- Your rights and what actions TDX Group can legally take.
We know it can be confusing and stressful when you’re asked to pay a debt you don’t know about, especially considering that nearly half of the individuals who deal with debt collection agencies have experienced harassment or aggression1. We’re here to help you make sense of it all.
Let’s walk through your options together.
I’ve had a letter from TDX Group, what do I do next?
Keep in mind that they may be slow to reply!
Just remember that you can’t be forced to pay until they prove that you are liable.
If you are in financial difficulty with several unsecured debts, you may benefit from a debt solution. I go through some options in detail a little bit later on.
Why is TDX Group contacting me?
Janine, our financial expert, explained that while debt collectors can visit your home for payments, they cannot come to your workplace, act threateningly, force payment, or discuss your finances with others. If they violate these rules, you can complain.
» TAKE ACTION NOW: Fill out the short debt form
Debt collection agencies buy billions of debt annually at rock bottom prices – at an average of 10p to £1!2, so you can rest assured that TDX Group won’t stop contacting you they are paid what is owed in order to make a profit.
I’ve paid this debt, what should I do?
Is my debt statute-barred?
If it has been 6 years – or 5 years in Scotland – since you last paid towards your unsecured debts and you have not written to your creditor about your debt during this time, it is statute-barred.
This means that the debt is not enforceable. It still technically exists, and you still technically owe the money, but there is no legal way for you to be forced to pay or for the debt to be enforced.
Keep in mind that not all debts become statute-barred!Any HMRC debts, for example, will stay enforceable for decades. Any debt that had a County Court Judgement (CCJ) attached to it during the 5 or 6-year window it will be enforceable for a while.
How long do I have to respond to TDX Group?
Can I Ignore calls and letters from TDX Group?
How a debt solution could help
Some debt solutions can:
- Stop nasty calls from creditors
- Freeze interest and charges
- Reduce your monthly payments
A few debt solutions can even result in writing off some of your debt.
Here’s an example:
Situation
Monthly income | £2,504 |
Monthly expenses | £2,345 |
Total debt | £32,049 |
Monthly debt repayments
Before | £587 |
After | £158 |
£429 reduction in monthly payments
If you want to learn what debt solutions are available to you, click the button below to get started.
What if I can’t afford to pay TDX Group debt collection?
This could mean offering you some different or alternative payment plans or schedules. You could even negotiate a payment holiday or a freeze in your interest. TDX Group are more likely to accept your negotiations if you can show that you can get back in control of your debt management if you have a brief window to prepare.
If you need some more specific advice, I recommend speaking to a debt charity. I have linked several organisations below that will be able to offer free financial advice or free debt management advice.
What happens if I don’t pay my outstanding debt?
Can I get a debt solution?
If you are dealing with TDX or struggling with your unsecured debts, you may benefit from a debt solution.
There are several different debt solutions available in the UK, so I recommend speaking to a debt charity for some advice. Their advisers will be able to walk you through your options and help guide you towards the best solution for your finances. Several organisations offer these debt counselling services for free:
Debt Management Plan (DMP)
A DMP is an informal debt solution that lets you pay off your debts via a single monthly payment.
Because it is informal, it is not legally binding so you are not tied into a DMP for a minimum number of payments.
Individual Voluntary Arrangement (IVA)
An IVA is a formal agreement between you and your creditors. You agree to pay a monthly sum that is distributed amongst your debts, and your creditors agree not to contact you during your IVA.
IVAs typically last for 5 or 6 years, and any outstanding debt is wiped off when it ends.
Keep in mind that IVAs are not suitable for everyone. You need to owe several thousand pounds to more than one creditor to be eligible. You also need to demonstrate that you have some disposable income every month.
Trust Deed
IVAs are not available in Scotland. Instead, you will need to opt for a Trust Deed.
Trust Deeds work in the same way as an IVA – you pay an agreed sum each month that is shared amongst your creditors, they can’t contact you, and any leftover debt at the end of your Trust Deed term is written off.
Debt Relief Order (DRO)
A DRO is a good option for those facing financial hardship with no assets and little income.
For 12 months, you make no payments, but your creditors freeze your interest and don’t contact you.
If your finances haven’t improved during this year, you may be able to write off your unsecured debts.
Bankruptcy
If you have debts but no realistic possibility of ever paying them off, you may need to declare bankruptcy.
Bankruptcy has an unfair stigma attached to it as it may be your only way of getting a financial fresh start. That said, it is a serious financial situation that should not be taken lightly.
Sequestration
Sequestration is the Scottish version of bankruptcy.If you have little income and no valuable assets, you may be able to apply for a minimal asset process bankruptcy (MAP). A MAP is a quicker, cheaper, and more straightforward version of sequestration, so worth considering.
Thousands have already tackled their debt
Every day our partners, The Debt Advice Service, help people find out whether they can lower their repayments and finally tackle or write off some of their debt.
Natasha
I’d recommend this firm to anyone struggling with debt – my mind has been put to rest, all is getting sorted.
Reviews shown are for The Debt Advice Service.
What action can TDX Group take?
Know Your Rights
In order to protect yourself against debt collectors, it’s important that you know your rights and those of the people contacting/visiting you. Please check out our related article on the topic and take a quick look at the table below.
Debt Collectors Can | But They Can’t |
---|---|
Contact you by phone or mail. | Call you after 9pm or before 8am. |
Conduct home visits (on rare occasions) and knock on your door. | Forbily enter your home, or stay if you ask them to leave. |
Threaten to take you to court by suing you for payment on a debt. | Harrass you, including threats of violence, repeated calls and visits, or abusive language. |
Negotiate a debt settlement. Tip: make sure to get this new arrangement in writing. | Visit your workplace. |
Access your bank account, but only after a court judgment has been made. | Take anything from your home or threaten to do so. |
Sell your debt. | Speak to other people about your debt without your permission. |
Contact you frequently. | Keep doing so if you request that they reduce communications. |
If I don’t pay the debt, can I go to prison?
Will I lose my home if I can’t pay TDX Group?
Can TDX Group pester me or turn up on my door asking for money?
What do reviews say about TDX Group?
Can I make a complaint against TDX Group?
If you think that TDX Group has been unreasonable or behaved inappropriately, you can make a complaint. You can also make a complaint if you feel that they have broken any of the Financial Conduct Authority’s (FCA) guidelines. The FCA rules for debt collection are quite strict so complaining will help stop this happening again.
Make your first complaint to TDX Group so that they have the chance to sort out the issue themselves. If you feel that they have not taken your complaint seriously enough or have not addressed your issue properly, you can escalate matters.
You can make any secondary complaint to the Financial Ombudsman Service (FOS). They will investigate and if your complaint is upheld, TDX Group may be fined. You could even be owed compensation.
Will They Give Up Chasing?
After all that you might be wondering whether you can just wait it out and hope they stop chasing you.
Sadly, that’s probably not going to happen. Most debt collectors are persistent.
Source: Moneysavingexpert
As you can see Robinson Way starting to chase a debtor mere days after their mortgage application and a full 12 years after the debt was originally chased.
Other agencies like Lowell Group, Portfolio Recovery and Cabot Financial are constantly being accused of buying Statute Barred debts and then chasing people for payment.
TDX Group Ltd Contact Details
Website: | https://www.tdxgroup.com/ |
Phone number: | +44 (0) 115 953 1200 |
Fax: | +44 (0) 844 335 0795 |
Email: | [email protected] |
Address: | TDX Group 8 Fletcher Gate, Nottingham NG1 2FS |