Kate’s story

Achieving Financial Stability: The Power of Clear Advice

Kate, who was struggling under the weight of nearly £30,000 of debt, contacted The Debt Advice Service for some guidance and support. It was here that she met James.

Kate told us that she “spoke to a guy called James, and he made things so clear and understandable.” She went on to say, “if you are having financial difficulties, I highly recommend speaking to these people.”

James’ patient assistance and valuable experience made the complex situation easier for Kate to navigate. She told us, “it was not difficult, and he helped me with all my questions.” She added, “he gave me so much of his time so that I could make a positive decision for my financial future.”

Kate then took a significant step towards financial stability by starting a debt solution. Starting this debt solution reduced her contractual monthly payments to a manageable amount compared to her income. 

Having faced her financial struggles head-on, Kate is now enjoying a sense of relief and satisfaction. She told us that a real weight has been lifted off her shoulders – “I am so glad I made the decision to get my finances sorted.”

Kate’s story is another example of the transformative impact of seeking professional help when dealing with financial difficulties. She wants to encourage others in similar situations to take the same step, stating, “if you are having financial difficulties, I highly recommend speaking to these people.”

*For the protection of our customers’ privacy, names and images have been altered.