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What's inside?

These free letter templates can help you request information about a debt you do not recognise or explain that a creditor is contacting the wrong person. Adapt the wording truthfully to your circumstances and keep a copy.

A letter does not automatically cancel a debt or stop lawful collection. Do not ignore court papers or deadlines while waiting for a reply. If liability or time limits are unclear, get free independent debt advice before making a payment or acknowledging a debt.