Debt Management Companies

Freeze Debt App Review (UK) Is it any good?

Scott Nelson MoneyNerd
By
Scott
Scott Nelson MoneyNerd

Scott Nelson

Debt Expert

Scott founded MoneyNerd after his own experience with debt. He runs the website and oversees its general information about debt and other money matters. Scott does not provide personal debt advice or recommend debt solutions through MoneyNerd. If you make a debt enquiry, MoneyNerd may introduce you to The Debt Advice Service, which provides any personal debt advice.

Learn more about Scott
· Aug 13th, 2025
Get debt advice from The Debt Advice Service

Total amount of debt?

MoneyNerd does not provide debt advice or recommend debt solutions. We can introduce you to The Debt Advice Service, a trading style of Pacific Financial Solutions Limited. Their debt advice is free, and there is no obligation to proceed.

If you request an introduction, we’ll share your details with The Debt Advice Service so they can contact you.

Some debt solutions have fees and may negatively affect your credit rating. MoneyNerd is a commercial introducer and may receive a fee if you go ahead with a debt solution through The Debt Advice Service.

For free, impartial money guidance and help finding free debt advice, visit MoneyHelper.

MoneyNerd introduces enquiries to The Debt Advice Service and may receive a referral fee. For free, independent guidance and help finding a debt adviser, visit MoneyHelper.

This information and enquiry service is not a full financial assessment or a guarantee of suitability or debt write-off. Debt solutions are not suitable for everyone. Fees may apply, and your credit record and assets may be affected. Get advice on your circumstances before choosing a solution.

MoneyNerd introduces enquiries to The Debt Advice Service and may receive a referral fee. For free, independent guidance and help finding a debt adviser, visit MoneyHelper.

This information and enquiry service is not a full financial assessment or a guarantee of suitability or debt write-off. Debt solutions are not suitable for everyone. Fees may apply, and your credit record and assets may be affected. Get advice on your circumstances before choosing a solution.

Are you worried about how to handle your debt? Perhaps you’re puzzled by the choices out there.

Don’t worry, you’ve come to the right place. Each month, over 170,000 people visit our website seeking advice on debt matters.

This is a simple review of the Freeze Debt App, a tool that may help you. In this review, we’ll cover:

  •  The key features of the Freeze Debt App
  •  How the Freeze Debt App can help you write off some debt
  •  Important details about Freeze Debt Limited
  •  Common questions about the Freeze Debt App

Debt can be a big worry, and it’s common to feel unsure about asking for help. In fact, Citizens Advice revealed that 60% of adults facing financial difficulties hesitate to seek assistance.1

But rest assured, you’re not alone. We’re here to help you find the best way to handle your debt.

Could you legally write off some debt?

MoneyNerd can introduce you to The Debt Advice Service for free debt advice. MoneyNerd does not provide debt advice or recommend debt solutions.

Answer a few questions to start your enquiry. Options available depend on your circumstances.

How much debt do you have?

MoneyNerd does not provide debt advice or recommend debt solutions. We can introduce you to The Debt Advice Service, a trading style of Pacific Financial Solutions Limited. Their debt advice is free, and there is no obligation to proceed.

If you request an introduction, we’ll share your details with The Debt Advice Service so they can contact you.

Some debt solutions have fees and may negatively affect your credit rating. MoneyNerd is a commercial introducer and may receive a fee if you go ahead with a debt solution through The Debt Advice Service.

For free, impartial money guidance and help finding free debt advice, visit MoneyHelper.

Freeze Debt App Review UK

At the time of writing, the Freeze Debt App has a review score of 4/5 on the Apple store, with customers praising the online chat function and the simplicity of the process.

You can see Freeze Debt App reviews by heading to the Apple or Google store.

Freeze Debt Chat in-app Messenger

» TAKE ACTION NOW: Fill out the short debt form

Freeze Debt Solutions

The Freeze Debt App will gather your information and recommend a debt solution which fits your situation and level of income the best. It may recommend one of many popular debt solutions in the UK, such as:

Freeze Debt App Solutions
Source: Author

Debt Solutions Comparison

I’ve put together this quick table to help you better understand the recommended debt solutions on the Freeze Debt app.

Option How it works Key limits and risks
Debt management plan Informal repayment of eligible non-priority debts through an affordable budget. Creditors need not agree, freeze interest or stop court action. Fees apply with some providers; free providers exist.
IVA Formal agreement covering eligible debts and accepted through the creditor voting process. Fees, credit effects, asset/equity terms and failure risks apply. Payments and term depend on the agreed proposal.
DRO (England and Wales) Normally 12 months of protection before qualifying debts are discharged if the order remains in force. Current qualifying-debt limit £50,000; strict income, asset, vehicle and residence conditions. Homeowners are not eligible. Application is through an approved adviser to the Insolvency Service, not a court.
Bankruptcy (England and Wales) Formal insolvency that can discharge qualifying debts. Assets and employment may be affected. Discharge is usually after 12 months, but income payments may continue for up to 3 years.
Consolidation loan New borrowing to repay selected existing debts. Does not write off debt. Fees or a longer term can increase the total paid; secured borrowing puts your home at risk.
Agreed payment break or reduced payments A temporary arrangement negotiated with the creditor. Interest may continue, credit reporting can be affected, and the debt remains. Terms require agreement.
Informal negotiation Ask creditors for affordable payments or a settlement. Acceptance is not guaranteed; record terms in writing. Priority bills still need separate attention.
Equity release Eligible homeowners may access property value through a lifetime mortgage or home reversion. Reduces the estate and may affect benefits or care funding. Requires specialist advice and comparison of alternatives.

Understand your debt options

MoneyNerd can introduce you to The Debt Advice Service for free debt advice. MoneyNerd does not provide debt advice or recommend debt solutions.

The Debt Advice Service can explain your options, including their benefits, costs and risks. Options available depend on your circumstances. There’s no obligation to take a debt solution.

Get started

MoneyNerd does not provide debt advice or recommend debt solutions. The Debt Advice Service is a trading style of Pacific Financial Solutions Limited. If you request an introduction, we’ll share your details with their team so they can contact you.

Some debt solutions have fees and may negatively affect your credit rating. MoneyNerd is a commercial introducer and may receive a fee if you go ahead with a debt solution through The Debt Advice Service.

For free, impartial money guidance and help finding free debt advice, visit MoneyHelper.

How to complain about Freeze Debt Limited?

The FCA (Financial Conduct Authority) lists contact details in their register that you can use to complain about a debt management company, should you need to.

These are the details listed for Freeze Debt Limited:

Ambler House
Trevelyan Square
Leeds
West Yorkshire
LS1 6EDL
UNITED KINGDOM
+4401134290112

If Freeze Debt does not respond to your complaint, you should contact the Financial Ombudsman Service. They will be able to handle your complaint.

Information correct as of 09/08/23  (FCA)

Company information:

Companies House includes important details about every registered business, such as their date of incorporation.

I share below the most important information about Freeze Debt listed on Companies House as listed on their website::

Address: Ambler House, Trevelyan Square, Leeds, West Yorkshire, United Kingdom, LS1 6ED
Phone number: +4401134290112
Website: www.freezedebt.co.uk

Date of incorporation: 22 February 2019
Company status: Active
Company number: 11842271
Company type: Private limited Company
Information correct as of 09/08/23  (Companies House)

Take the first step towards tackling your debt

Every day, our partner, The Debt Advice Service, helps people understand their options for dealing with debt. Their debt advice is free, with no obligation to proceed.

MoneyNerd introduces you to The Debt Advice Service. We do not provide debt advice or recommend debt solutions.

Natasha

Very helpful and informative thank you

Get started

If you submit the enquiry form, MoneyNerd will share your details with The Debt Advice Service so they can contact you.

Some debt solutions have fees and may negatively affect your credit rating. MoneyNerd may receive a fee if you go ahead with a debt solution through The Debt Advice Service.

The Debt Advice Service is a trading style of Pacific Financial Solutions Limited.

For free, impartial help and access to not-for-profit debt advice, visit MoneyHelper.

FCA registration:

The Freeze Debt App is a legitimate debt solution initiative by a debt advice company.

They want to do things differently and have developed an innovative app. We know they’re legitimate because they’re FCA registered.

The conduct regulator for financial services firms (including debt solution providers) and financial markets in the UK is called The Financial Conduct Authority (FCA).

Freeze Debt Limited is registered with the following details.

FCA regulated: No
FCA status: No longer registered as an Appointed Representative
FCA regulated activities: Act on behalf of another firm (its principal) that is authorised for certain activities in the UK or regulated in another EEA country.
FCA reference number: 840092
Trading names: FREEZE DEBT LTD, FREEZE DEBT
Connected [principal) businesses: PEBBLE PROTECTION LIMITED, Blackberry Finance Solutions Limited
Place of business: Ambler House, Trevelyan Square, Leeds, West Yorkshire, LS1 6ED, UNITED KINGDOM

Information correct as of 09/08/23  (FCA)

Data protection registration:

Data protection registration means that this company is registered with ICO, the UK’s independent authority set up to uphold information rights in the public interest.

The privacy of your data will be protected.

Registration No: ZA525047
Data controller: Freeze Debt Ltd
Address:
10-12 East Parade
Leeds
LS1 2BH

Information correct as of 09/08/23  (ICO)

Freeze Debt Contact Details

Address:

Ambler House
Trevelyan Square
Leeds
LS1 6ED

Website: 

www.freezedebt.co.uk

Could you legally write off some debt?

MoneyNerd can introduce you to The Debt Advice Service for free debt advice. MoneyNerd does not provide debt advice or recommend debt solutions.

Answer a few questions to start your enquiry. Options available depend on your circumstances.

How much debt do you have?

MoneyNerd does not provide debt advice or recommend debt solutions. We can introduce you to The Debt Advice Service, a trading style of Pacific Financial Solutions Limited. Their debt advice is free, and there is no obligation to proceed.

If you request an introduction, we’ll share your details with The Debt Advice Service so they can contact you.

Some debt solutions have fees and may negatively affect your credit rating. MoneyNerd is a commercial introducer and may receive a fee if you go ahead with a debt solution through The Debt Advice Service.

For free, impartial money guidance and help finding free debt advice, visit MoneyHelper.

References

  1. StepChange – Credit safety net report
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The authors
Scott Nelson MoneyNerd
Author
Scott founded MoneyNerd after his own experience with debt. He runs the website and oversees its general information about debt and other money matters. Scott does not provide personal debt advice or recommend debt solutions through MoneyNerd. If you make a debt enquiry, MoneyNerd may introduce you to The Debt Advice Service, which provides any personal debt advice.