Have you seen adverts for the Freeze Debt App?

We have compiled the most important, in depth information on the Freeze Debt App. This Freeze Debt App review will cover all the important things you need to know when trying to get a debt solution through their app.

About – What Is the Freeze Debt App?

The Freeze Debt App is an app created by a debt advice company called Freeze Debt Limited. They offer a range of debt solutions, but instead of getting people to phone them or calling people back, everything can be done without the need for a phone.

Instead, people in debt can download the app for free to their smartphone and calculate what debt solution will be best for them themselves. If you do get stuck or have queries, there is an in-app chat function to speak with Freeze Debt App professionals.

If you go ahead with their recommended debt solution, all documents can be organised through your smartphone or over email. 

Find your best debt solution

This 4 question debt calculator will tell you if you’re eligible.

What is the total amount of your debt?

Freeze Debt Solutions

The Freeze Debt App will gather your information and recommend a debt solution which fits your situation and level of income the best. It may recommend one of a number of popular debt solutions in the UK, such as:

  • Debt Management Plan (DMP)
  • Individual Voluntary Arrangement (IVAs)
  • Debt Relief Order (DRO)
  • Bankruptcy applications
Freeze Debt App Solutions

An Individual Voluntary Arrangement (IVA) is one of the most common solutions for people with over £15,000 of debt. In simple terms, the IVA is a legally binding repayment plan where people in debt pay one payment each month which is then split between all creditors. 

The benefit of an IVA is that once the repayment schedule ends – typically after five years – any remaining debt is wiped. You may pay fees over the course of the IVA but these fees are usually much less than the amount of debt that gets wiped.

Freeze Debt App Review UK

You can find lots of Freeze Debt App reviews by heading to the Apple or Google store.

Freeze Debt Chat in-app Messenger

How to complain about Freeze Debt Limited?

The FCA (Financial Conduct Authority) lists contact details in their register that you can use to complain about a company, should you need to. These are the details listed for Freeze Debt Limited:

Ambler House
Trevelyan Square
West Yorkshire

If Freeze Debt does not respond to your complaint then you should contact the Financial Ombudsman Service. They will be able to handle your complaint.

Information correct as of 06/04/21  (FCA)

Find your best debt solution

Is all this information starting to feel overwhelming? Don’t panic! I’ve put together a 4 question debt calculator so you can quickly and easily find the best solution for you. Answer the four questions now.

Company information:

Companies House includes important details about every registered business, such as their date of incorporation. We’ve compiled, below, the most important information about Freeze Debt listed on Companies House and on their website::

Date of incorporation: 22 February 2019
Company status: Active
Company number: 11842271
Company type: Private limited Company
Website: www.freezedebt.co.uk
Address: Ambler House, Trevelyan Square, Leeds, West Yorkshire, United Kingdom, LS1 6ED
Phone number: +4401134290112

Information correct as of 06/04/21  (Companies House)

FCA registration:

The Freeze Debt App is a legitimate debt solution initiative developed by a debt advice company. They want to do things differently and have come up with an innovative app. We know they’re legitimate because they’re FCA registered.

The conduct regulator for financial services firms and financial markets in the UK is called The Financial Conduct Authority (FCA). Freeze Debt Limited are registered with the following details.

FCA regulated: Yes
FCA status: Appointed representative
FCA regulated activities: Act on behalf of another firm (its principal) that is authorised for certain activities in the UK or regulated in another EEA country.
FCA reference number: 840092
Connected [principal) businesses: PEBBLE PROTECTION LIMITED, Blackberry Finance Solutions Limited
Place of business: [FCA address]

Information correct as of 06/04/21  (FCA)

Data protection registration:

Data protection registration means that this company is registered with ICO, the UK’s independent authority set up to uphold information rights in the public interest. The privacy of your data will be protected.

Registration No: ZA525047
Data controller: Freeze Debt Ltd
10-12 East Parade

Information correct as of 06/04/21  (ICO)

Where are Freeze Debt Limited located?

Sometimes it’s helpful to speak with a debt management company in person. In this case, it’s important to work out whether a company’s office is located near your own address. Take a look at the office location of Freeze Debt Limited on the map below.

Address: Ambler House, Trevelyan Square, Leeds, West Yorkshire, United Kingdom, LS1 6ED

To get a feel for the company, have a scroll through their Twitter feed!

Freeze Debt App FAQs

Why did they make the app?

They made the app because they thought people were too embarrassed to call about their debts and wanted to give these people an easier way. The app also cuts down time you would normally spend waiting on the phone.

Can anyone download the Freeze Debt App?

Anyone with an iOS or Android device can download the Freeze Debt App from their respective app stores.

Is the Freeze Debt App free to download?

Yes, the Freeze Debt App is 100% free with no additional fees or charges.

What if I have questions? Is there a phone number as well?

If you have questions, your primary option is to use the app’s chat service but there is also a secondary option to receive a phone call from their debt advisors or from Freeze Debt Limited themselves which can be arranged following registration via the app.

Freeze Debt Contact Details


Ambler House
Trevelyan Square



About the author

Scott Nelson

Scott Nelson is a financial services expert, with over 10 years’ experience in the industry, including 6 years in FCA regulated companies. Read more
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