GXS Services Ltd – Should I Pay or Appeal?
Have you received a private parking fine from GXS Services Ltd and are unsure whether to pay or contest it? This article is designed to provide you with the information you need.
Each month, over 130,000 people visit our website for guidance on dealing with fines and parking tickets., so you’re not alone in this.
We’re here to help you understand:
- What GXS Services Ltd is
- The nature of a GXS Services parking fine
- How and when you might appeal against a fine
- What happens if GXS Services rejects your appeal
- Whether GXS Services can take you to court
We know that getting a private parking fine can be very annoying and confusing. But don’t worry; you’re not alone. Over 19,000 parking fines are issued each day in the UK.1
We have a lot of helpful advice and examples to help you make the right decision.
Not sure what to write in your parking appeal?
The form asks for contact details to deliver your free MoneyNerd template.
Add your notice details, reasons for disputing the charge and relevant evidence.
General information, not legal advice. Follow your notice’s instructions and deadlines; adapt the wording to your circumstances. No outcome is guaranteed.
Do you have to pay GXS Services?
Parking Charge Notices can only be enforced after the car park operator takes legal action, which means you don’t have to pay GXS Services until a judge tells you to pay. This is because private parking tickets aren’t viewed as real fines, but more like an invoice.
So, your next question is probably… will GXS Services Limited take you to court?
Will they take you to court?
We cannot state whether you’ll be taken to court by GXS Services for not paying a private parking fine. Sometimes these types of companies do take legal action, and others don’t.
The company is likely to threaten court action in either case. They could use the threat of litigation to make you worried, which would subsequently force your hand to pay. They could do this with a Letter Before Action or by getting a debt collection agency involved to make these threats.
If you’re never taken to court you’ll be able to not pay and get away with it. But this is a risk.
What to include in your parking appeal
The form asks for contact details to deliver your free MoneyNerd template.
Include the notice reference, your reasons, supporting evidence and the action you want the issuer to take.
The correct process depends on the notice and where it was issued.
General information, not legal advice. Follow your notice’s instructions and deadlines; adapt the wording to your circumstances. No outcome is guaranteed.
How to appeal Your Parking Charge Notice
Janine, our financial expert, advises to formally appeal a parking ticket within 28 days of receipt, providing evidence such as a photo of your car’s registration number if the PCN is incorrect.
Visit this page with your vehicle reg number and your PCN number to begin an appeal.
The appeal itself must include at least one reason you think the PCN isn’t fair. For example, you may argue that you only overstayed by fewer than ten minutes. Private parking fines cannot be issued until a grace period of 10 minutes has passed.
Appeal Process Steps
I created this table to help you better understand the appeal process. If you’d like to learn more about the steps you should take or require further advice, please check out our specialized guide.
| When | Action |
|---|---|
| On receiving a council PCN | Read the notice, keep it, gather evidence and note all payment and challenge deadlines. |
| Windscreen or handed-to-driver PCN | An informal challenge may be available before the Notice to Owner. Early challenge can preserve a discount under the authority’s policy; 14 days is not a universal final appeal deadline. |
| Postal PCN or Notice to Owner | Normally make formal representations within 28 days as stated on the notice. Do not assume there is an extra informal stage. |
| Representations rejected | The Notice of Rejection explains how to appeal to the appropriate independent tribunal, normally within 28 days. |
| Appeal unsuccessful | Pay by the deadline given in the decision or obtain advice on any available review. Further statutory charges can follow if you do neither. |
| Other ticket type | Private parking charges and FPNs use different procedures; follow the actual notice. |
Further guidance: Traffic Penalty Tribunal; Citizens Advice.
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What if they reject your appeal?
GXS Services has up to 56 days to accept or reject the appeal. If your appeal is accepted or GXS Services fails to respond in time, you won’t need to pay. If they reject the appeal, you can pay the fine or ask an independent panel to take a second look.
This independent panel is called the Independent Appeals Service (IAS) and it’s a free service to use.
Free parking appeal letter template
The form asks for contact details to deliver your free MoneyNerd template.
Explain what happened, why you dispute the charge and include relevant evidence.
General information, not legal advice. Follow your notice’s instructions and deadlines; adapt the wording to your circumstances. No outcome is guaranteed.
GXS Services Ltd reviews
GXS Services Ltd has a handful of negative online reviews. This isn’t out of the ordinary as many people become angry at receiving the parking ticket and make this known online. Here are two examples:
“This company is charging a £100 fine if you park at Riverside Business Park by the river. It makes a cheap McDonald’s a pretty expensive experience. It’s a shocking example of private car park operators profiteering [from] the public.”
- Cris Spalding (Google review)
“A total joke of a company, clutching at straws for their annual turnover of circa £30k. Gave me a parking fine for not parking perfectly within the bay on a completely empty car park at Shoreham beach. They are clearly exceptionally busy people, with very exciting lives.”
- Liam Hackett (Google review)
Prepare your parking appeal
The form asks for contact details to deliver your free MoneyNerd template.
Replace the examples with your own facts and check the recipient before sending.
General information, not legal advice. Follow your notice’s instructions and deadlines; adapt the wording to your circumstances. No outcome is guaranteed.
References
