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GXS Services Ltd – Should I Pay or Appeal? 

Scott Nelson MoneyNerd Janine Marsh MoneyNerd
By
Scott
Scott Nelson MoneyNerd

Scott Nelson

Debt Expert

Scott Nelson is a renowned debt expert who supports people in debt with debt management and debt solution resources.

Learn more about Scott
&
Janine
Janine Marsh MoneyNerd

Janine Marsh

Financial Expert

Janine is a financial expert who supports individuals with debt management, cost-saving resources, and navigating parking tickets.

Learn more about Janine
· May 28th, 2024
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GXS Services Ltd

Have you received a private parking fine from GXS Services Ltd and are unsure whether to pay or contest it? This article is designed to provide you with the information you need.

Each month, over 130,000 people visit our website for guidance on dealing with fines and parking tickets., so you’re not alone in this.

We’re here to help you understand:

  •  What GXS Services Ltd is
  •  The nature of a GXS Services parking fine
  •  How and when you might appeal against a fine
  •  What happens if GXS Services rejects your appeal
  •  Whether GXS Services can take you to court

We know that getting a private parking fine can be very annoying and confusing. But don’t worry; you’re not alone. Over 19,000 parking fines are issued each day in the UK.1

We have a lot of helpful advice and examples to help you make the right decision.

Most Ticket Appeals Succeed

In some circumstances, you might have a legitimate reason not to pay your parking fine.

It’s a bit sneaky, but the last time I needed legal advice, I paid £5 for a trial to chat with an online solicitor called JustAnswer.

Not only did I save £50 on solicitor fees, I also won my case and didn’t have to pay my £271 fine.

Chat below to get started with JustAnswer

*According to Martin Lewis, 56% of people who try to appeal their ticket are successful and get the charge overturned, so it’s well worth a try.

Do you have to pay GXS Services?

Parking Charge Notices can only be enforced after the car park operator takes legal action, which means you don’t have to pay GXS Services until a judge tells you to pay. This is because private parking tickets aren’t viewed as real fines, but more like an invoice. 

So, your next question is probably… will GXS Services Limited take you to court?

Will they take you to court?

We cannot state whether you’ll be taken to court by GXS Services for not paying a private parking fine. Sometimes these types of companies do take legal action, and others don’t. 

The company is likely to threaten court action in either case. They could use the threat of litigation to make you worried, which would subsequently force your hand to pay. They could do this with a Letter Before Action or by getting a debt collection agency involved to make these threats. 

If you’re never taken to court you’ll be able to not pay and get away with it. But this is a risk. 

Successful Appeal Case Study

Situation

Initial Fine £100
Additional Fees £171
Total Fine £271

The Appeal Process

Scott used JustAnswer, online legal service to enhance his appeal. The trial of this cost him just £5.

Total Fine £271
Cost of legal advice £5

JustAnswer helped Scott craft the best appeal possible and he was able to win his case.

Scott’s fine was cancelled and he only paid £5 for the legal help.

Get started

In partnership with Just Answer.

How to appeal Your Parking Charge Notice

Janine, our financial expert, advises to formally appeal a parking ticket within 28 days of receipt, providing evidence such as a photo of your car’s registration number if the PCN is incorrect.

Visit this page with your vehicle reg number and your PCN number to begin an appeal. 

The appeal itself must include at least one reason you think the PCN isn’t fair. For example, you may argue that you only overstayed by fewer than ten minutes. Private parking fines cannot be issued until a grace period of 10 minutes has passed.

Appeal Process Steps

I created this table to help you better understand the appeal process. If you’d like to learn more about the steps you should take or require further advice, please check out our specialized guide.

Process: Steps you should take:
When you receive the ticket… You should gather as much evidence as you can to support your appeal claim and prove that the ticket was unfairly issued.
If you were given the ticket in person/attached to your car… You must make an informal appeal (sent to the local authority/council that issued the PCN) within 14 days. This should be a letter with the evidence proving why the ticket was incorrectly given.
If it was posted to you… You will be given 21 days to submit an informal appeal (from the day you received the letter). Your informal appeal should be a letter with the evidence proving why the ticket was incorrectly given.
If the informal appeal is rejected… You will receive a Notice to Owner and will have 28 days to respond to this with a formal appeal. You can conduct the formal appeal online or via paper form. The Traffic Penalty Tribunal can send you one of these forms.
If the formal appeal is rejected… You will receive a Notice of Rejection. From here, you are free to challenge the council’s verdict at an independent tribunal.
If the independent tribunal disagrees with your appeal… You should pay the ticket within 28 days of the tribunal rejecting your appeal. If you don’t, the fine will be increased by 50%.
If you don’t have the money to pay the fine, you should contact Citizens Advice or another debt charity.

» TAKE ACTION NOW: Get legal support from JustAnswer

What if they reject your appeal?

GXS Services has up to 56 days to accept or reject the appeal. If your appeal is accepted or GXS Services fails to respond in time, you won’t need to pay. If they reject the appeal, you can pay the fine or ask an independent panel to take a second look.

This independent panel is called the Independent Appeals Service (IAS) and it’s a free service to use. 

Getting the support of a Solicitor can take a huge weight off your mind.

Get started

Reviews shown are for JustAnswer.

GXS Services Ltd reviews

GXS Services Ltd has a handful of negative online reviews. This isn’t out of the ordinary as many people become angry at receiving the parking ticket and make this known online. Here are two examples:

“This company is charging a £100 fine if you park at Riverside Business Park by the river. It makes a cheap McDonald’s a pretty expensive experience. It’s a shocking example of private car park operators profiteering [from] the public.”

  • Cris Spalding (Google review)

“A total joke of a company, clutching at straws for their annual turnover of circa £30k. Gave me a parking fine for not parking perfectly within the bay on a completely empty car park at Shoreham beach. They are clearly exceptionally busy people, with very exciting lives.”

  • Liam Hackett (Google review)

Hire a Parking Solicitor for less than a coffee.

If you’re thinking about appealing your parking ticket then getting some professional advice is a good idea.

Getting the support of a Solicitor can make your appeal much more likely to win.

For a £5 trial, Solicitors from JustAnswer can look at your case and help you create an airtight appeal.

Try it below

Get started

In partnership with Just Answer.

References

  1. Sky News — Parking Tickets Statistics
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The authors
Scott Nelson MoneyNerd
Author
Scott Nelson is a renowned debt expert who supports people in debt with debt management and debt solution resources.
Janine Marsh MoneyNerd
Appeals Expert
Janine is a financial expert who supports individuals with debt management, cost-saving resources, and navigating parking tickets.