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Dart Charge Penalty Charge Notice – What You Need To Know 2022

HomeCouncil FinesDart Charge Penalty Charge Notice – What You Need To Know 2022
dart charge penalty charge notice

Were you unlucky enough to get a Dart Charge penalty charge notice? Are you wondering whether to pay it or dispute the fine? It’s never fun when you get any penalty charge, but knowing what to do could save you a ton of money.

Read on to find out what you need to know about a Dart penalty charge notice and whether you could get out of paying it.

Do You Have to Pay?

In many circumstances, parking tickets are not enforceable.

It’s a bit sneaky, but last time I had a parking fine, I paid £5 for a trial to chat with an online solicitor.

Not only did I save £50 on solicitor fees, I also won my case and didn’t have to pay my £271 fine.

You can try it out now, just remember to cancel the trial once you’ve got your answer.

What is a Dart penalty charge notice (PCN)?

You could get a Dart Charge penalty charge notice for several reasons. Maybe you forgot to pay or deliberately didn’t pay the toll. Motorists must pay a fee to use the tunnel, although exemptions exist.

That said, you can use the tunnel for free at night if you cross between 10pm and 6am every day of the week.

The government removed the toll booths to prevent bottlenecks from building up. In short, the lack of booths is supposed to help keep traffic moving. However, the new system has issued more Dart penalty charges than before. Mainly because motorists forget to pay the toll fee on time.

Is the new Dart payment system causing havoc?

Yes. Since its inception, motorists have complained of being charged twice for a single crossing. Or they forget to pay on time which results in a penalty charge.

The most significant complaint motorists have made was they made the correct payment only to get a Dart penalty charge a few weeks later. 

As a result, a Confirm Payment system is in place. Like this, you get to confirm whether a payment was made or not. Motorists are using the system to dodge dart penalty charges they’re sent.

How does the confirm payment system work?

Hold on to your crossing reference number once you make your one-off payment. You can use the link above to ensure the amount was sent and received. Plus, it provides information on the time and date of the crossing. It helps when you want to dispute the penalty charge.

Can I appeal a Dart penalty charge?

Yes. When you believe a Dart penalty charge is incorrect, you have the right to appeal it. For example, motorists were fined because the Automatic Number Plate Recognition (ANPR) system failed to work.

However, it’s not just the ‘misreading’ of number plates that causes the problem. There are other reasons why you could appeal the Dart charge. 

To challenge the charge, you should:

  • Contact the authority within 28 days of the charge being served
  • Provide the Dart penalty charge reference number
  • Explain your reasons for challenging the charge

What happens if the authority rejects my appeal?

You have the right to get an independent adjudicator involved if the authority rejects your appeal against a Dart penalty charge. You’ll find information on how to appeal to the adjudicator in the rejection letter.

Note: An appeal to an independent adjudicator must be made within 28 days of receiving the rejection letter.

What criteria does an independent adjudicator need to accept an appeal?

If you want to take the matter to an independent adjudication, you must show that:

  • You weren’t the registered keeper when the charge was issued
  • Someone else used the vehicle without the owner’s permission
  • The car belongs to a hire company
  • The charge was paid on time
  • The penalty was more than it should have been

There are other compelling reasons for challenging a Dart penalty charge. My advice? Get in touch with the authority and file an appeal but don’t ignore the charge.

Can I file a complaint against the authority?

Yes, you can. But it’s separate from any Dartford Crossing-related matter. You can complain to the authority because of poor signage, for example.

I paid London Congestion Charge instead of the Dartford crossing. What can I do?

You’re not alone if you paid the London Congestion Charge by mistake. The signage at the Dartford Crossing is confusing, to say the least. The reason? There’s no web address on the signage, so motorists are paying the wrong charge.

The result? You most likely paid 5 times more than you should. Plus, you’ll have a Dart penalty charge that could be as much as £125. For each crossing!

Dart charge took my payment twice. What should I do?

Check your bank account when you think a payment has been taken twice when you used the Dart charge. The AA has reported that tolls took duplicate payments all too often.

If you are one of the people who paid twice, contact Highways England to let them know. Their telephone number is 0300 300 0120.

My Online payment was charged twice. What can I do?

If you pay for your Dartford Crossing online, you should check your bank account to ensure you weren’t charged twice. Unfortunately, many motorists were charged twice for a single crossing because tolls duplicated their payments.

Note: Highways England apologises ‘unreservedly’ for their error.

How should I pay for a Dartford Crossing?

The best way to pay for a Dartford Crossing is to use the official website. Plus, make sure you get an official receipt for the payment. Otherwise, you don’t have any proof of payment if things go wrong and you get a Dart Charge penalty charge notice.

My advice? Don’t use any unofficial websites when making a Dartford crossing payment. The reason? You could be charged up to 60% more than you should.

Do You Have to Pay?

In many circumstances parking tickets are not enforceable.

It’s a bit sneaky, but last time I had a parking fine, I paid £5 for a trial to chat to an online solicitor.

Not only did I save £50 on solicitor fees, I also won my case and didn’t have to pay my £271 fine.

You can try it out now, just remember to cancel the trial once you’ve got your answer.

GET STARTED

Lastly, Dart Charge penalty charge notice and what to do

If you get a Dart Charge PCN, I recommend checking it’s correct. That said, don’t ignore it because you could end up before a magistrate. 

The cashless payment system does fail, and motorists are paying the London Congestion Charge by mistake. If you’re unsure what to do, I suggest you get some legal advice from a solicitor.Thanks for reading this post on Dart Charge penalty charge notices. I hope you found the information helpful and that it helps you decide what to do.

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