Featured in...
Dashboard
Private Parking Fines
Parking Tickets

Debt Recovery Plus Ltd (DRP) Should You Pay the Parking Ticket?

Scott Nelson Profile Picture Janine Marsh Profile Picture
By
Scott
Scott Nelson Profile Picture

Scott Nelson

Managing Director

MoneyNerd’s founder, Scott Nelson, has a decade of financial industry experience, including 6 years in FCA regulated loan and credit card companies. Troubled by a lack of conscience in the industry, he founded MoneyNerd to give genuine advice to those in debt and struggling financially.

Learn more about Scott
&
Janine
Janine Marsh Profile Picture

Janine Marsh

Financial Expert

Janine Marsh is an award-winning presenter and a valuable member of the MoneyNerd team. With a wealth of experience as a financial expert, she's been featured on BBC Radio 4, BBC Local Radio, and BBC Five Live, and is a regular on Co-op Radio.

Learn more about Janine
· Feb 27th, 2024
Fight back against parking tickets with JustAnswer, get legal guidance now!

In partnership with Just Answer.

Featured in...
Debt Recovery Plus (DRP) Letter

Are you feeling worried or confused about a letter from Debt Recovery Plus Ltd (DRP)? You’re not alone! We deal with thousands of people who are getting chased by Debt Recovery Plus – they’re one of the biggest debt collectors in the UK.

Don’t worry, though. You’ve come to the right place. In this article, we’ll explain:

  • What Debt Recovery Plus Ltd is and what they do.
  • How to work out if you really owe the money.
  • What a Parking Charge Notice is and how to challenge it.
  • If and how DRP can affect your credit score.
  • Where you can get free advice if you’re struggling with debt.

If that sounds good, then let’s get started!

Do You Have to Pay?

In some circumstances, you might have a legitimate reason not to pay your parking fine.

It’s a bit sneaky, but the last time I needed legal advice, I paid £5 for a trial to chat with an online solicitor called JustAnswer.

Not only did I save £50 on solicitor feeds, I also won my case and didn’t have to pay my £271 fine.

Chat below to get started with JustAnswer

In partnership with Just Answer.

Do You Owe Money to DRP Debt Recovery Plus?

Debt Recovery Plus (DRP) are UK’s leading debt collectors for Parking Charge Notices. They are one of the few debt collection companies that focus entirely on parking charges.

So if you’ve been issued a parking charge notice that you have not addressed yet, chances are the letter you’ve received from DRP is regarding that. 

Just like other debt collectors, DRP is employed to recover money that debtors owe to their clients.

Most of DRP’s clients include private establishments whose parking rules are violated such as hospitals, supermarkets, offices, etc.

» TAKE ACTION NOW: Fill out the short debt form

What’s a Parking Charge Notice?

In the UK, a parking charge notice is a fine that is issued to individuals that park their vehicles in a way that is against conventions, laws or road markings. The amount you owe can differ depending on the offence and where it took place. 

Some examples of why you might be issued a parking charge notice are:

  • Failing to produce a valid ticket
  • Keeping your car at a spot for more hours than what was permitted
  • Parking your vehicle over yellow lines
  • Parking your vehicle in a hatched area
  • Parking your vehicle on private property without the owner’s permission
  • Parking in a disabled spot without your vehicle displaying a valid Blue Badge
  • Parking in a parent and children space without having a child
  • Parking in a customer-only area without actually being a customer of the establishment
  • Parking across the permitted lines of a spot

Successful Appeal Case Study

Situation

Initial Fine £100
Additional Fees £171
Total Fine £271

The Appeal Process

Scott used JustAnswer, online legal service to enhance his appeal. The trial of this cost him just £5.

Total Fine £271
Cost of legal advice £5

JustAnswer helped Scott craft the best appeal possible and he was able to win his case.

Scott’s fine was cancelled and he only paid £5 for the legal help.

Get legal help

In partnership with Just Answer.

How do You Dispute a Parking Charge Notice?

If you feel there’s been a mistake and you don’t owe the parking fine, then you can choose to appeal the notice.

Disputing parking tickets and private parking fines can be complicated, so you need to follow the process set out by the private parking company.

» TAKE ACTION NOW: Fill out the short debt form

It’s important that you address the notice in some way in order to avoid court action by DRP and that you never ignore the charge.

In fact, we always recommend responding to debt collectors – even just to question the debt’s validity. You have the right to request proof of the debt. They have to prove it, or they can’t charge you.

It’s also key that you know your rights and what the debt collection company is entitled to do. Here are some of the basics:

Debt Collectors Can But They Can’t
Contact you by phone or mail. Call you after 9pm or before 8am.
Conduct home visits (on rare occasions) and knock on your door. Forbily enter your home, or stay if you ask them to leave.
Threaten to take you to court by suing you for payment on a debt. Harrass you, including threats of violence, repeated calls and visits, or abusive language.
Negotiate a debt settlement. Tip: make sure to get this new arrangement in writing. Visit your workplace.
Access your bank account, but only after a court judgment has been made. Take anything from your home or threaten to do so.
Sell your debt. Speak to other people about your debt without your permission.
Contact you frequently. Keep doing so if you request that they reduce communications.

Please note that you have limited time to dispute the charge notice.

You should contact the issuer of the notice within 28 days of receiving it. The details of the issuer will be on the notice that you receive.

If your dispute is rejected by the issuer and you reside in England or Wales, then you can appeal your case to Parking on Private Land Appeals (POPLA) or the Independent Appeals Service (IAS).

If this is you, we recommend speaking to a debt charity for some advice. They will be able to walk you through your legal rights in detail and explain what you can do next.

Debt Recovery Plus terminal notice

Can DRP Affect Your Credit?

There could be an impact of non-payment on your credit score. This means that not paying DRP may affect your credit.

Private parking tickets alone will not have an impact on your credit score. But if you don’t pay, you may end up being taken to court.

A County Court Judgement (CCJ) will have a negative impact on your credit score and you will probably find it quite difficult to get credit while it is visible on your credit file.

It’s very important to do your best to avoid getting a bad mark on your credit score and to always manage your debts wisely, as institutions like StepChange found the average unsecured debt amount per client increased by 27% year-on-year to £16,1742.

Getting the support of a Solicitor can take a huge weight off your mind.

Get started

Reviews shown are for JustAnswer.

Debt Recovery Plus Ltd Contact Details

Website: https://www.debtrecoveryplus.co.uk/
Phone: 0208 234 6775
Address: 78 York Street, London, W1H 1DP

FAQs

Is Debt Recovery Plus a Real Company?
Yes, DRP are a real company. Debt Recovery Plus is the leading collection agent of parking charge notices, one of the most frequently handed out fines in the UK. The name of the company sometimes gets shortened to DRP or DRP Debt. They are based across the UK with a registered office in London, and are not only debt collectors, but offer debt investigation and debt enforcement services too, making them a complete debt collection service.
Who owns Debt Recovery Plus Ltd?

Debt Recovery Plus Ltd is part of the Bristow & Sutor Group. BB Shelf 4 LLP has a majority interest in Bristow & Sutor and controls the company. Sovereign Capital Partners LLP also has a significant interest in Bristow & Sutor.

Are Debt Recovery Plus Ltd financially regulated?

Debt Recovery Plus Ltd is not financially regulated. However, they authorised members of the International Parking Community and the British Parking Association and work in line with their best practice guidelines. They are also regularly audited by the DVLA to ensure that the data we handle is treated correctly.

Do HMRC use Debt Recovery Plus Ltd?

Debt Recovery Plus Ltd specialises in collecting unpaid parking fines. They do not work for HMRC.

Does Debt Recovery Plus Ltd buy debt?

Debt Recovery Plus Ltd collects unpaid parking fines for private parking operators. It does not buy these debts.

What will happen if I ignore DRP Debt?

Ignoring Debt Recovery Plus is not wise. DRP Debt could apply for a CCJ through the courts which could force you to pay and it will become visible on your credit file. It is likely to create further financial hardship.

Can Debt Recovery Plus take you to court?

Yes, DRP Debt can take you to court and try to get the money that way. You will know if this is happening because you will receive notification in the mail about your debts and the prospective court action.

Can I end up in jail because of DRP Debt?
You can’t go to jail because of a debt owed to Debt Recovery Plus.
What happens if I ignore a CCJ Relating to DRP Debt?
Ignoring a CCJ could result in bailiffs being sent to your house to collect items to the same value of the debt.
Can DRP Debt issue an arrest warrant?
No, Debt Recovery Plus are not able to issue an arrest warrant. They can only try to get the money back through court action and possibly with bailiffs.
What is the difference between debt recovery and debt collection?
Both terms involve very similar processes however the difference is debt collection is when a company is collecting money on behalf of a creditor whereas debt recovery is usually when a company is collecting money for themselves.
Are DRP Debt also bailiffs?
No they are not bailiffs themselves, but they could end up employing them to get the debt paid. You don’t have to let Debt Recovery Plus into your home ever.
Can Debt Recovery Plus Ltd come to your house?
There have been some reports that DRP Debt workers have come to people’s homes to discuss the debt. This is a contravention to the law. You should know that it is not legal for them to pretend they have the right to enter your house – they do not. You can request that they leave.
Can DRP Debt force entry?
If they do end up at your door, they have no legal right to force entry (you could phone the police if this happens). However, they could use bailiffs who will have the right to repossess items from your property.
Will Debt Recovery Plus Ltd give up?
They will not give up trying to get the money back for six years. They will use all their debt collection resources and rights to recover payment.
Can a debt be too old to be paid in the UK?
Yes, The Limitations Act (1980) prevents debt from benign discussed in court which is six years old. There are a few other criteria to check off, but most debts that have not been paid for six years become too old to be collected.
How long can I be legally chased for debts in the UK?
Therefore, you can only be chased for money for six years. It is unlikely that you can hide from Debt Recovery Plus for six years, especially if they have already sent you a debt letter. You can be chased indefinitely if you have received a CCJ.
How can I contact Debt Recovery Plus?
You can get contact Debt Recovery Plus through their website contact form, by phone or calling their office. There is no live chat function on their site and they are not active on social media. But you can still get answers to your queries over the phone.
How do I pay Debt Recovery Plus Ltd?
You can pay your debts with all major cards (debit card and credit card) online or by calling. There are also ways to pay by post or using a bank transfer. Our advice is to always check the terms and conditions of your repayment plan amount or settlement figure.
What is the Debt Recovery Plus email?
You can email Debt Recovery Plus on [email protected]. It’s best to quote your reference number in any email you send along with your complaint. They say they’ll aim to respond in under 14 business days, so it’s worth following up if you don’t hear back from them after that time.  Alternatively, you could call them on 0208 234 6775, again you’ll want your reference number handy.

References

CONC 7.3 Treatment of customers in default or arrears (including repossessions): lenders, owners and debt collectors

CONC 7.9 Contact with customers

  1. InDebted Debt Collector Survey
  2. StepChange, Scotland in the Red
The authors
Scott Nelson Profile Picture
Author
MoneyNerd’s founder, Scott Nelson, has a decade of financial industry experience, including 6 years in FCA regulated loan and credit card companies. Troubled by a lack of conscience in the industry, he founded MoneyNerd to give genuine advice to those in debt and struggling financially.
Janine Marsh Profile Picture
Debt Expert
Janine Marsh is an award-winning presenter and a valuable member of the MoneyNerd team. With a wealth of experience as a financial expert, she's been featured on BBC Radio 4, BBC Local Radio, and BBC Five Live, and is a regular on Co-op Radio.