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Debt recovery Plus Debt Collectors

Are you being hassled by Debt Recovery Plus (DRP) Debt Collectors? Do you owe money you can’t repay? Are you being asked to repay debts you don’t owe? Are you being threatened with court action? If any of these questions relate to you, this article is designed to help you. You might not need to pay them back!

My story was very similar, I cleared over £40,000 of debt and after years of research I was able to put together this simple guide to help you.

It’s not your fault. Complaints to the Financial Ombudsman have risen this year from 830 to 2,006, so it’s safe to say that you’re not alone.

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Debt Recovery Plus

Who are Debt Recovery Plus (DRP) Debt Collectors?

Debt Recovery Plus is the leading collection agent of parking charge notices, one of the most frequently handed out fines in the UK. They are based UK wide and not only offer debt collection, but also debt investigation and debt enforcement too. All of which comes together to create a complete service.

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What is the total amount of your debt?

fight back when you get a debt collection letter

What does DRP Debt Collectors Do?

As we have already covered, DRP are specialists in collecting money that is owed on parking fines. They work with a number of clients and as well as their parking fine collection service, they also work to recover County Court Judgements too. Both of which have a similar process to other debt management agencies.

The debt recovery process

What does DRP Debt Collection Process look like?

It seems that DRP are keen to give their debtors plenty of ways to pay. They have an online payment portal which you can use any time to make a payment, you can pay through any credit or debit cards as well as PayPal. There is also an automated payment line that you can call and make a payment. However, if you want to speak to someone about your debt or the payments that you need to make, then there is also a call centre.

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Why are DRP Debt Collection Services Contacting Me?

Debt Recovery Plus (DRP) are UK’s leading debt collectors for Parking Charge Notices. If you’ve been issued a parking charge notice that you have not addressed yet, chances are the letter you’ve received from DRP is regarding that. Just like all debt collection agencies, DRP is employed to recover money that debtors owe to their clients.

What’s a Parking Charge Notice?

In the UK, a parking charge notice is a fine that is issued to individuals that park their vehicles in a way that is against conventions, rules or road markings.

Some examples of why you might be issued a parking charge notice are:

  • Failing to produce a valid ticket
  • Keeping your car at a spot for more hours than what was permitted
  • Parking your vehicle over yellow lines
  • Parking your vehicle in a hatched area
  • Parking your vehicle on private property without the owner’s permission
  • Parking in a disabled spot without your vehicle displaying a valid Blue Badge
  • Parking in a parent and children space without having a child
  • Parking in a customer-only area without actually being a customer of the establishment
  • Parking across the permitted lines of a spot

Most of DRP’s clients include private establishments whose parking rules are violated such as hospitals, supermarkets, offices, etc.

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How do I Dispute a Parking Charge Notice?

If you feel there’s been a mistake and you don’t owe the parking fine, then you can choose to appeal the notice. It’s important that you address the notice in some way in order to avoid court action by DRP.

Please note that you have limited time to dispute the charge notice. You should contact the issuer of the notice within 28 days of receiving it. The details of the issuer will be on the notice that you receive.

If your dispute is rejected by the issuer and you reside in England or Wales, then you can appeal your case to Parking on Private Land Appeals (POPLA) or the Independent Appeals Service (IAS).

Reviews

Rating:

2.8 out of 5 stars (2.8 / 5)

The Good:

NA

The Bad:

Scandalous. Tried charging for a fine that’s already paid. Aggressively informed me that i must have an issue with my postal address. They’d sent me 4 letters, their solicitor had sent me 2. If I don’t pay I’ll get a CCJ. Called their solicitor who had never heard of me, or my address, and had certainly never sent any letters. Called the company that the fine had been paid to originally, who confirmed and sent me a receipt as proof. Absolute scammers, oh and they hung up when it became clear I wasn’t getting my debit card out.

you got this debt

Summary

Parking fines have to be one of the most hated and contested of all debt payments that need to be paid. Therefore, it comes as no surprise that DRP is not always seen in the most positive light. Their website provides all the information that you are going to need and there are plenty of payment options, which does give them a positive boost.

FAQs

Who owns Debt Recovery Plus Ltd?

Debt Recovery Plus Ltd is part of the Bristow & Sutor Group. BB Shelf 4 LLP has a majority interest in Bristow & Sutor and controls the company. Sovereign Capital Partners LLP also has a significant interest in Bristow & Sutor.

Are Debt Recovery Plus Ltd financially regulated?

Debt Recovery Plus Ltd is not financially regulated. However, they authorised members of the International Parking Community and the British Parking Association and work in line with their best practice guidelines. They are also regularly audited by the DVLA to ensure that the data we handle is treated correctly.

Do HMRC use Debt Recovery Plus Ltd?

Debt Recovery Plus Ltd specialises in collecting unpaid parking fines. They do not work for HMRC.

Does Debt Recovery Plus Ltd buy debt?

Debt Recovery Plus Ltd collects unpaid parking fines for private parking operators. It does not buy these debts.

What happens if you ignore debt collectors?

If you ignore debt collectors at first they may send doorstep collectors. Secondly, they may apply for a County Court Judgement, which if successful would force you to pay and would show on your credit report.

Can Debt Recovery Plus Ltd take you to court?

Debt Recovery Plus Ltd can take you to court in order to claim the money owed. If you have been taken to court you will have received a County Court Judgement letter.

Can you go to jail for debt collections?

You cannot go to jail for debts owed to debt collection agencies.

What happens if I ignore a CCJ?

If you ignore a CCJ you won’t get sent to prison, however, bailiffs may be sent to your house to collect items equal to the value of the money that owe.

Can Debt Recovery Plus Ltd issue a warrant?

Debt Recovery Plus Ltd cannot issue an arrest warrant or have you sent to prison. At most they can request a CCJ and if successful send bailiffs to your property to recover items to cover the debt owed.

Are Debt Recovery Plus Ltd bailiffs?

Debt Recovery Plus Ltd are not bailiffs. They could, however, request a County Court Judgement which means that the courts could send bailiffs. You would have received a lot of warning letters if this was going to happen.

Can Debt Recovery Plus Ltd come to your house?

Debt Recovery Plus Ltd have been known to send people to your house, however, they have no legal powers so you can ignore them or tell them to go away. If you have received a County Court Judgement then the courts could instruct bailiffs to come to your house.

Can Debt Recovery Plus Ltd force entry?

Debt Recovery Plus Ltd cannot force entry, they have no legal powers over you. However, if you have received a County Court Judgement then the courts could instruct bailiffs to come to your house.

Will Debt Recovery Plus Ltd give up?

Debt Recovery Plus Ltd won’t give up chasing you for the debt until they’ve exhausted all of their legal options. This usually means being chased for up to 6 years.

Can a debt be too old to collect?

A debt can be too old to collect from you. Under the Limitation Act 1980 they have a maximum of 6 years to chase a debt. This 6 years is counted from your last payment or the last time that you acknowledged the debt.

How long can you legally be chased for debt?

As per the Limitation action 1980, you can be legally chased for up to 6 years from your last payment or the last time that you acknowledged the debt. If a County Court Judgment is raised against you the Limitation Act no longer applies and you can be chased indefinitely.

How do I contact Debt Recovery Plus Ltd?

You can contact Debt Recovery Plus Ltd via a contact form on their website or by phone, although they do not have a freephone number. They do not have a live chat feature on their website.

How do I pay Debt Recovery Plus Ltd?

Debt Recovery Plus Ltd accepts card payments by phone or online. You can also pay by bank transfer or by post. If you cannot pay the full amount, you can set up a payment plan.

References

CONC 7.3 Treatment of customers in default or arrears (including repossessions): lenders, owners and debt collectors

CONC 7.9 Contact with customers

About the author

Scott Nelson

Scott Nelson is a financial services expert, with over 10 years’ experience in the industry, including 6 years in FCA regulated companies. Read more
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