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Jefferson Capital International Acquisition Debt – Should You Pay?

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By
Scott
Scott Nelson Profile Picture

Scott Nelson

Managing Director

MoneyNerd’s founder, Scott Nelson, has a decade of financial industry experience, including 6 years in FCA regulated loan and credit card companies. Troubled by a lack of conscience in the industry, he founded MoneyNerd to give genuine advice to those in debt and struggling financially.

Learn more about Scott
&
Janine
Janine Marsh Profile Picture

Janine Marsh

Financial Expert

Janine Marsh is an award-winning presenter and a valuable member of the MoneyNerd team. With a wealth of experience as a financial expert, she's been featured on BBC Radio 4, BBC Local Radio, and BBC Five Live, and is a regular on Co-op Radio.

Learn more about Janine
· Jan 26th, 2024
Could you legally write off some debt? Answer below to get started.

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This isn’t a full fact find, MoneyNerd doesn’t give advice. We work with The Debt Advice Service who provide information about your options.

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Jefferson Capital Debt Collection

For free & impartial money advice you can visit MoneyHelper. We work with The Debt Advice Service who provide information about your options. This isn’t a full fact-find, some debt solutions may not be suitable in all circumstances, ongoing fees might apply & your credit rating may be affected.

Are you confused about a sudden letter from Jefferson Capital International? Don’t worry; you’ve come to the right place for answers. More than 170,000 people visit our website each month to get information on their debt problems.

In this article, we will answer your questions about:

  • Who Jefferson Capital International is and why they are contacting you.
  • How to check if the debt they claim you owe is real.
  • What you can do if you can’t afford to pay.
  • How to stop them from contacting you.
  • What legal actions they can take and how to respond.

Unfortunately, nearly half of the individuals who deal with debt collection agencies have experienced harassment or aggression1. Our team understands your worries; some of us have also faced debt problems.

We want to use our experience and knowledge to give you the best advice and make your options clearer. Let’s find out more about Jefferson Capital International and discuss how you can manage the situation!

Could you legally write off some debt?

There are several debt solutions in the UK, choosing the right one for you could write off some of your unaffordable debt, but the wrong one may be expensive and drawn out.

Answer below to get started.

How much debt do you have?

This isn’t a full fact find. MoneyNerd doesn’t give advice. We work with The Debt Advice Service who provide information about your options.

Why is Jefferson Capital International Contacting Me?

As a debt collection agency 2, JCIA has purchased your consumer debt from a third-party lender. This is quite common, as they buy billions of debt annually at rock bottom prices – at an average of 10p to £1! 3

JCIA are contacting you to retrieve the debt so they can make a profit. This may be a credit card that you haven’t made payments on, financing you took out and fell behind on, or perhaps an old phone bill that went unpaid.

The original lender has sold that debt to Jefferson Capital International Debt Collection at a significant discount, leaving them to chase it up to make a profit. 

When contacting you, Jefferson Capital should state who the debt was originally owed to, the amount owed, and a timeframe for repayment.

» TAKE ACTION NOW: Fill out the short debt form

What Do I Do When Jefferson Capital International Contact Me?

I’ve listed how to deal with debt collectors UK when you receive a letter or phone call from Jefferson Capital International UK:

  1. Respond Promptly
  2. Check if the debt is legitimate
  3. Ask for a letter proving the debt
  4. Check if the debt is Statute Barred (Statute of Limitations on debt UK)
  5. Know your rights

1. Respond promptly

I always recommend responding to debt collectors – even just to question the debt’s validity. Remember, you have the right to request proof of the debt. They have to prove it or they can’t charge you.

Reply to the letter or answer the phone call and let the debt collector know that you’ve received their claim. Tell them you need time to check if it’s legitimate.

Don’t admit to owing any debt and don’t give them any personal information.

By responding to them as soon as possible, they are more likely to give you time to look at your options. Also, they are less likely to escalate your account because they know they can reach you.

2. Check if the debt is legitimate

Never assume the debt they are chasing is legitimate.

They may have got your information wrong or they may be chasing a debt that is statute barred.

You can easily check if the debt is registered in your name by checking your credit report. If the debt is legitimate, it will be listed under your name and negatively affect your credit score.

If it’s not on your credit report, they likely don’t have any evidence that the debt is legitimate.

But if it is legit, you’ll find that a CCJ will appear on your credit file. That’s the credit score impact of getting a County Court Judgement.

3. Ask for a letter proving the debt

Write to Jefferson Capital and politely request they prove the debt they claim you owe. Add that you are contesting the debt and don’t believe you owe it if this is the case.

They should send you original copies of the credit or loan agreement that you signed. If they can’t produce original documents proving you took out the loan or agreement, they have no legal basis to chase you for the debt.

One of the complaints they get most often is failing to produce evidence.

After you’ve asked for proof, they may continue to send you threatening-looking letters demanding payment – but this is just a scare tactic.

Never pay a penny until they can prove that you owe the debt in question unless the information was in the original letter you were sent.

4. Check if the debt is Statute Barred

In England (regulations differ slightly in Scotland), lenders have six years from the last payment to recover the debt. Once six years have passed, they have no legal backing to recover the debt from you.

However, there are other criteria for a debt to be statute barred.

A debt is statute barred during the time limit when:

  • You did not make any payments towards settling the debt
  • You did contact the credit admitting you owe the money
  • A creditor has not taken you to court over the debt

The debt collector may continue to send letters requesting payments, but they will never be able to take you to court. So don’t pay the debt!

Check out how one person coped with a payment demand below:

Source: Moneysavingexpert

5. Know Your Rights With Debt Collectors

When dealing with JCIA or any other debt collection company, it’s also crucial to understand your rights. This way, you can prevent unfair treatment and help make the situation less stressful.

I’ve prepared this table that explains what debt collectors are allowed to do. If you’d like to learn more about your rights, make sure to check out our detailed guide.

Debt Collectors Can But They Can’t
Contact you by phone or mail. Call you after 9pm or before 8am.
Conduct home visits (on rare occasions) and knock on your door. Forbily enter your home, or stay if you ask them to leave.
Threaten to take you to court by suing you for payment on a debt. Harrass you, including threats of violence, repeated calls and visits, or abusive language.
Negotiate a debt settlement. Tip: make sure to get this new arrangement in writing. Visit your workplace.
Access your bank account, but only after a court judgment has been made. Take anything from your home or threaten to do so.
Sell your debt. Speak to other people about your debt without your permission.
Contact you frequently. Keep doing so if you request that they reduce communications.

Remember that even if you’ve missed a payment, JCIA is not allowed to harass you. If needed, you can make a complaint.

How a debt solution could help

Some debt solutions can:

  1. Stop nasty calls from creditors
  2. Freeze interest and charges
  3. Reduce your monthly payments

A few debt solutions can even result in writing off some of your debt.

Here’s an example:


Situation

Monthly income £2,504
Monthly expenses £2,345
Total debt £32,049

Monthly debt repayments

Before £587
After £158

£429 reduction in monthly payments

If you want to learn what debt solutions are available to you, click the button below to get started.

Get Started

Should I Pay Jefferson Capital to Make This Go Away?

Before you pay, you should always get more information from any debt collection company chasing you for payment. This is especially important for Jefferson Capital since they’ve got a history of chasing debts that are not enforceable.

Don’t make any payments until you are totally satisfied the debt is legitimate and doing so wouldn’t put you into further debt.

Should I Ignore Letters from Jefferson Capital International Debt Collection?

Even if you’re certain you don’t owe the debt, it is still best to respond to calls or letters from Jefferson Capital, you should never ignore their letters.

The longer you leave letters and calls unanswered, the more likely it is that the debt collectors will escalate the case further and involve the courts

This doesn’t mean you should pay the amount in question. Instead, write to them letting them know you’ve received their letter and you’re looking into their claims.

This will stop them from escalating your case further or hounding you with calls.

Thousands have already tackled their debt

Every day our partners, The Debt Advice Service, help people find out whether they can lower their repayments and finally tackle or write off some of their debt.

Natasha

I’d recommend this firm to anyone struggling with debt – my mind has been put to rest, all is getting sorted.

Get started

Reviews shown are for The Debt Advice Service.

I’ve listed the legal process Jefferson Capital will take in attempts to recover the debt:

1. Send letters and call your home

You’ll receive an initial letter stating that you owe the debt, original lender info, how much you owe, and when you need to pay it. They may also call you to give you this information.

After the initial letter, you may get follow-up letters and phone calls looking for an answer.

Some people online have complained about the persistent nature of the calls – but don’t let this pressure you into making payments or admitting to owing the debt.

2. Send a default letter

If they don’t hear from you, they will send a default letter letting you know that your account is closing as no payments have been made. You’ll have two weeks to settle the account before they escalate the case further.

3. Send a claims form

If you don’t get in touch within those two weeks, they’ll send a claims form letting you know that they are beginning the process of taking the case to court.

You’ll have a form to fill out and send back to them letting them know how you want to proceed.

4. Take you to court

Jefferson Capital International Acquisition can take you to court and get a County Court Judgement filed against you.

However, if they file for a county court judgement before taking the previous steps, you can apply to have the order cancelled or “set aside” to halt further action.

5. Attachment of Earnings Order Request

An Attachment of Earnings Order is sometimes requested after a CCJ which takes the debt owed directly from your paycheck every month until paid back (including any additional fees).

This cannot be applied for if you’re self-employed, retired or on disability benefits and not working.

What Do I Do if I Can’t Afford to Pay Jefferson Capital?

If you’ve completed all the checks above and it turns out you do owe the debt, Jefferson Capital International has sent proof, and the debt isn’t statute barred, you are responsible for paying the debt.

If you simply can’t afford to pay them back, here are your options:

1. Arrange a repayment plan

If you have the resources to pay the debt back in monthly instalments, contact Jefferson Capital International and try to come to an agreement on a repayment plan.

Ensure that the monthly payments are affordable and won’t put you into financial hardship down the line.

Also, make sure they don’t sneakily add fees or excessive interest on top of the amount owed.

This is a tactic many debt collectors use to make more money on monthly payments.

2. Consider a debt consolidation loan

There are two sorts of debt consolidation loan, which I’ve listed here:

  • Unsecured – the loan is not secured against a property or assets
  • Secured – the loan is secured against an asset or a property

3. Apply for an IVA

If your total debts are larger than £6,000, you could be eligible for an Individual Voluntary Arrangement (IVA).

This is a debt management plan that consolidates all of your debts into one monthly affordable payment.

4. Get a Debt Relief Order

This is an option if your debts are below £30,000 and you don’t own a home.

You can find out more about DROs and whether it’s the right move for you here.

Not sure whether an IVA or Debt Relief Order is best for you? Compare the two here.

Done Reading? Find Your Best Solution here…

How Do I Stop Jefferson Capital Contacting Me?

You cannot legally stop debt collectors from calling or writing to you. They have the right to make reasonable attempts to recover the debt you owe.

However, they are not allowed to harass you. Janine, our financial expert, explained that while debt collectors can visit your home for payments, they cannot come to your workplace, act threateningly, force payment, or discuss your finances with others. If they violate these rules, you can complain.

If you would prefer to only be contacted by post and not by phone, you can write to Jefferson Capital International Acquisition and state your contact preferences.

Once requested, the debt collection agency is obliged to abide by your requests and only contact you through your chosen channels.

Making a Complaint Against Jefferson Capital

You must first make a formal complaint to Jefferson Capital International UK directly. This gives them a chance to rectify the problem.

You can make a complaint using the following channels:

Post: Jefferson Capital International, Basingstoke, Hampshire, RG21 4RG, United Kingdom

Phone: 0203 437 0311

If you’re unhappy with the way your claim is handled and would like to escalate the claim further, you can make a complaint with the FCA.

You can also complain to the Financial Ombudsman Service (FOS),

Remember, the rights of a debtor in UK are protected by the UK Consumer Credit Act.

Bear in mind you can only raise a complaint with the FCA after making a complaint with the debt collection agent directly.

you must also give evidence of your grievance (copies of letters, emails, etc.).

Jefferson Capital International Acquisition Contact Information

Address: 5th Floor, Midpoint, Alencon Link, Basingstoke, RG21 7PP
Phone: 0203 437 0310
Email Address: [email protected]
Website: https://www.jcia.co.uk/contact-us/

FAQs

How do I get Jefferson Capitals off my credit report?
You can get Jefferson Capitals off your credit report by disputing the default for reasons such as never having owed the money, only missing one payments, the debt being unaffordable or many more.
What happens if I don’t pay Jefferson Capital?
If you don’t pay Jefferson Capital, your credit will continue to be impacted and they may even take you to court for a CCJ against you.
Does Jefferson Capital sue?
Yes. Jefferson Capital does report debt to the credit reference agencies. Any misdemeanour with them will therefore result in your credit score being damaged.
Does Jefferson Capital report to credit?
Yes. PayPal often sell their outstanding indebted account to Jefferson Capital who will try to collect the debt to make a profit.
Could you legally write off some debt?

There are several debt solutions in the UK, choosing the right one for you could write off some of your unaffordable debt, but the wrong one may be expensive and drawn out.

Answer below to get started.

How much debt do you have?

This isn’t a full fact find. MoneyNerd doesn’t give advice. We work with The Debt Advice Service who provide information about your options.

References

  1. Indebted Debt Collection Survey
  2. StepChange Debt Collection Agencies
  3. Jubilee Debt Campaign

CONC 7.3 Treatment of customers in default or arrears (including repossessions): lenders, owners and debt collectors

CONC 7.9 Contact with customers

The authors
Scott Nelson Profile Picture
Author
MoneyNerd’s founder, Scott Nelson, has a decade of financial industry experience, including 6 years in FCA regulated loan and credit card companies. Troubled by a lack of conscience in the industry, he founded MoneyNerd to give genuine advice to those in debt and struggling financially.
Janine Marsh Profile Picture
Debt Expert
Janine Marsh is an award-winning presenter and a valuable member of the MoneyNerd team. With a wealth of experience as a financial expert, she's been featured on BBC Radio 4, BBC Local Radio, and BBC Five Live, and is a regular on Co-op Radio.