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​​Private Parking Solutions – Should You Pay or Appeal? 2022

private-parking-solutions

For free and impartial money advice and guidance, visit MoneyHelper, to help you make the most of your money.

Who are Private Parking Solutions and should you pay them? This post is for anyone who has received a private parking fine, or specifically a Private Parking Solutions PCN. Find out if you have to pay and how to challenge the parking ticket, right below. 

Do You Have to Pay?

In many circumstances parking tickets are not enforceable.

It’s a bit sneaky, but last time I had a parking fine, I paid £5 for a trial to chat to an online solicitor.

Not only did I save £50 on solicitor fees, I also won my case and didn’t have to pay my £271 fine.

You can try it out now, just remember to cancel the trial once you’ve got your answer.

Who are Private Parking Solutions? 

Private Parking Solutions is a private car park operator in the UK. The full title of the business is Private Parking Solutions (London) Ltd, also known as PPS for short. Due to this abbreviation, they can be easily confused with Premier Parking Solutions, which is another private car park operator. 

They work by offering landowners access to a range of services to legally operate a private car park. These services include things like payment solutions, manned patrols, specialist CCTV that tracks vehicles and parking ticket enforcement services. 

Private Parking Solutions parking tickets

Private Parking Solutions can issue parking tickets to motorists who use their car parks without paying. This includes people who don’t pay and people who overstay their parking allocation. 

Tickets might be left on vehicles by parking wardens, or they could be sent to the registered vehicle owner in the post. Private Parking Solutions can find a registered vehicle owner’s address by noting your registration plate and asking the DVLA. 

The official name of these parking tickets are Parking Charge Notices. Try not to confuse these with Penalty Charge Notices, which can be issued by local councils for parking contraventions on council land. 

These are very different fines because a private parking fine isn’t a fine at all. It’s actually an invoice. 

How much are Private Parking Solutions PCNs?

The maximum private parking fine you can now be given by Private Parking Solutions is £50 or £80 in London. This is because of a change in early 2022 which slashed the cap on Parking Charge Notices by 50%. 

On top of this, the private company must offer a discount when the motorists pay the fine within two weeks. The smallest discount that must be offered is 40%. Therefore, paying early could make Private Parking Solutions fines as low as £30 or £48 within London. 

Private Parking Solutions reviews

Private Parking Solutions have some unfavourable reviews online. Here is what some unhappy motorists have been saying:

“If I could go into negative stars trust me I would. I Stopped for 3 minutes ON A MARKED BAY THAT CLEARLY STATES IT IS A DELIVERY BAY, as I was doing deliveries in park royal (coral house and azure house) this is the second time this has happened, these scammers charged me £60 for it.”

  • Anis B (Google review)

“I paid a fine to this company by mistake, should have gone to Premier Parking Solutions. This company will not refund me the money despite several requests both by email and telephone […]”

  • Veronica F (Google review)

“For anyone that have been scammed by this operator at Mattise Road, Hounslow, do not hesitate to appeal to POPLA. I have just won an appeal for stopping on a double yellow line road.”

  • Andot B (Google review)

Do I have to pay London parking solutions?

London Parking Solutions will typically give you 28 days to pay the parking ticket. You can pay the parking fine if you agree that you didn’t pay when you were supposed to have. Or you can appeal the parking ticket.

It should also be known that private parking fines are not real fines. They are invoices that only become enforceable after you receive a court order to pay. Thus, you technically don’t have to pay them, but not doing so could lead to court action and having to pay even more. 

Will Private Parking Solutions take me to court?

You might be threatened with legal action if you don’t pay a Private Parking Solutions PCN. These threats may come directly from Private Parking Solutions. Or they could come from a debt collection agency if Private Parking Solutions passed the recovery process to a debt collector. 

There’s no way of knowing if they really will take you to court. Sometimes they will despite the smaller amounts, and sometimes they are just tactics to make you get scared and pay. It’s considered risky to assume Private Parking Solutions won’t take you to court.

Can private parking companies use bailiffs?

Private parking companies can’t use bailiffs to recover the money unless they have already taken you to court and you were issued with a court order to pay. 

They can use debt collectors to chase you for payment, but debt collection agencies don’t have the same legal powers as bailiffs. In fact, debt collection agencies have no more powers than Private Parking Solutions. 

How to appeal a Private Parking Solutions PCN

Instead of paying within 28 days, you can appeal as long as your appeal is submitted in writing within the same time period. You can’t appeal after 28 days have passed. 

Your appeal should indicate why you disagree with the parking fine, but arguably more importantly, it should provide evidence to your claims. This may mean including videos, photographs, invoices from mechanics or witness statements. 

If the appeal is accepted, you won’t be asked to pay anything and the parking ticket will be withdrawn. 

What happens if my appeal gets rejected?

If your appeal is rejected, you can either pay the fine or take the matter further. Private Parking Solutions must provide the details to escalate the appeal to an independent tribunal. This tribunal can agree with Private Parking Solutions or ask them to withdraw the ticket. 

Do You Have to Pay?

In many circumstances parking tickets are not enforceable.

It’s a bit sneaky, but last time I had a parking fine, I paid £5 for a trial to chat to an online solicitor.

Not only did I save £50 on solicitor fees, I also won my case and didn’t have to pay my £271 fine.

You can try it out now, just remember to cancel the trial once you’ve got your answer.

Should you pay or appeal the private parking fine?

You will probably want to appeal if you have a good excuse and evidence. But consider the strength of your appeal before going down that route. It may be beneficial not to appeal and take advantage of the reduced fine within the first two weeks. It all comes down to your instinct and personal preferences.

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