Parking Eye Appeal – Guide, Laws and FAQs
Have you got a Parking Eye fine and are wondering how to appeal it? You’ve come to the right place.
Each month, over 130,000 people visit our website for guidance on fines and parking tickets. So, you’re not the only one facing this issue.
In this article, we will provide straightforward information on:
- Who Parking Eye is.
- What the British Parking Association does.
- How to appeal a Parking Eye fine.
- The difference between a Parking Charge Notice and Penalty Charge Notice.
- Tips to avoid parking fines in the future.
The DVLA report that over 11 million parking tickets were issued last year, which is up by 29% year on year!1 We know that a private parking fine can cause a lot of worry. But, there’s no need to panic. We’re here to help, offering advice and examples to guide you through the appeal process.
Not sure what to write in your parking appeal?
You don’t need to start with a blank page.
We’ve created a free parking ticket appeal letter template that gives you a clear structure to follow.
Free editable parking appeal letter template from MoneyNerd.
Case study: Motorist pays but still gets fined
Check out this message posted by a motorist who paid to park but still got a ParkingEye ticket.
Source: Moneysavingexpert
Is ParkingEye legally enforceable?
ParkingEye fines are only enforceable when you are ordered to pay the amount following a court hearing!
However, the fine could be cancelled when an operator does not follow the Code of Practice and issues a Parking Charge Notice.
Also, an operator cannot start legal proceedings once you appeal.
But if you lose the appeal, Parking Eye could take you to court.
The question is whether they would or not start legal proceedings because you didn’t follow their parking regulations.
How much is the fine?
The fine can be up to £100 if you get the Parking Eye ticket in England and Wales.
The amount could be reduced by 40% when you pay within 14 days rather than file a Parking Eye appeal.
However, suppose you’re convinced the fine was given incorrectly. In that case, you have the right to appeal the penalty.
It costs you nothing when you file a Parking Eye appeal!
» TAKE ACTION NOW: Get legal support from JustAnswer
Reasons to appeal your ticket
Various scenarios could give you grounds to file a Parking Eye appeal.
It includes the following:
- The operator did not give you the mandatory 10-minute grace period before issuing the ticket
- You couldn’t get back to your vehicle in time for a valid reason
- Your vehicle was broken down, and you were waiting for assistance
- You had a young child with you
- You are disabled or pregnant (UK law protects you from discrimination)
When you have a valid reason, the operator must take your appeal seriously and deal with it accordingly and respect the rights of motorists.
However, when you don’t have a good reason for overstaying or parking incorrectly. In that case, you’re better off paying the fine!
In my experience it’s better to pay the ticket within 14 days of receiving the Parking Charge Notice.
It will cost you a lot less when you do. But only if the fine is deserved.
When it is not, then I suggest you challenge it!
The appeals process
You have 28 days to file a Parking Eye appeal. Plus, you must send the appeal in writing to the operator and provide the following:
- A valid reason for the appeal against the Parking Charge Notice
- Supporting evidence (if you have any)
The entire appeal process is a bit longer. To learn more about it, please take a look at the following table.
| Process: | Steps you should take: |
|---|---|
| When you receive the ticket… | You should gather as much evidence as you can to support your appeal claim and prove that the ticket was unfairly issued. |
| If you were given the ticket in person/attached to your car… | You must make an informal appeal (sent to the local authority/council that issued the PCN) within 14 days. This should be a letter with the evidence proving why the ticket was incorrectly given. |
| If it was posted to you… | You will be given 21 days to submit an informal appeal (from the day you received the letter). Your informal appeal should be a letter with the evidence proving why the ticket was incorrectly given. |
| If the informal appeal is rejected… | You will receive a Notice to Owner and will have 28 days to respond to this with a formal appeal. You can conduct the formal appeal online or via paper form. The Traffic Penalty Tribunal can send you one of these forms. |
| If the formal appeal is rejected… | You will receive a Notice of Rejection. From here, you are free to challenge the council’s verdict at an independent tribunal. |
| If the independent tribunal disagrees with your appeal… | You should pay the ticket within 28 days of the tribunal rejecting your appeal. If you don’t, the fine will be increased by 50%. If you don’t have the money to pay the fine, you should contact Citizens Advice or another debt charity. |
Note: Don’t pay the fine while your appeal is being dealt with!
What’s Included in the Free Appeal Template
A clear structure
The template gives you a simple framework for putting your parking appeal together, so you don’t have to work out what to write from scratch.
What you’ll add
- Your parking charge details
- Why you’re appealing
- Any relevant evidence
- What you want the parking company to do
Easy to adapt
Just replace the sections in [square brackets] with the details of your own situation and edit the wording where needed.
You’ll get the template by email so you can save it, edit it and use it when you’re ready.
Free parking appeal letter template from MoneyNerd.
The appeal was rejected. What happens next?
When the operator rejects your appeal against a fine, you have the right to take the matter to the Parking on Private Land Appeals (POPLA).
Parking Eye must provide details on filing an appeal with the service when they reject your initial appeal.
How long do you have to appeal to Popla?
You must file an appeal with POPLA in 28 days!
So it’s essential you do it as soon as possible because you must respect appeal deadlines.
The 28 days time limit begins from the date you get the operator’s ‘Letter of Rejection’.
If you miss the deadline, you must provide a valid reason why you couldn’t appeal any earlier.
What happens if I lose my Popla appeal?
If your appeal to POPLA is unsuccessful, you must pay the Parking Charge Notice.
You’ll have 28 days to pay from the date of the POPLA decision.
The legal consequences of not paying could be far-reaching.
Failure to pay in time could mean the operator sends your details to a debt collection agency.
In my experience, it’s best not to let this happen!
Plus, there’s no further recourse to appeal the Parking Charge Notice once POPLA turns it down.
Feel more confident before you send your appeal
Writing a parking appeal can be difficult when you’re not sure what to include or how to structure it.
Our free template gives you a clear starting point, helping you:
- Set out what happened clearly
- Explain why you’re disputing the charge
- Include the important details
- Avoid starting from a blank page
Simply adapt the template to your own circumstances before sending it.
Free parking appeal letter template from MoneyNerd.
Parking Eye Contact Details
| Address: | 40 Eaton Avenue, Buckshaw Village, Chorley, Lancashire, PR7 7NA |
| Website: | https://www.parkingeye.co.uk/ |
| Online appeals: | www.parkingeye.co.uk/appeal |
Tips for avoiding parking fines
As I see it, you could do specific things which could help avoid getting a parking ticket.
I’ve listed some tips here:
- Set an alarm on your phone to let you know when to get back to your car
- Make sure you enter your car registration details carefully when paying to park
- Park correctly within a designated bay
- Read an operator’s T&Cs carefully before you park and familiarise yourself with their parking guidelines
- Display a ticket correctly in your car
- Keep receipts in case there’s a dispute
Ready to appeal your parking ticket?
Don’t start with a blank page.
Get our free parking ticket appeal letter template and use it as the starting point for your response.
Add the details of your parking charge, explain why you’re appealing and adapt the wording to your circumstances.
We’ll send the template straight to your email.
Free parking appeal letter template from MoneyNerd.
References
