If you’re a debtor who hasn’t been making payments on your loan recently, you might be notified that your creditor has sold your debt to a third party.

If you’re unaware of what this means, keep reading.

I’ve compiled a guide that explains everything you need to know about selling a debt.

Let’s get right into it.

What does it Mean to Sell a Debt?

To put it simply, to sell a debt means that a creditor sells your debt to a third party, which is usually a debt purchaser, for a certain price.

Your creditor negotiates a deal with a collection agency or a debt purchaser.

If they agree on a specific amount, the creditor sells the debt to the purchaser for that amount, which means that the creditor receives immediate payment and no longer has anything to do with the loan.

The creditor receives an amount that is a percentage of the outstanding debt. The debt purchaser gets the right to retrieve the full amount from a debtor.

This also means that if your creditor sells your debt to a third party, you then legally owe debt repayments to the third party and not your original creditor.

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Why do Creditors Sell Debts?

As for why most lenders sell debt, it’s a pretty simple answer.

Your lender likely specializes in lending money and collecting it, not in chasing you around for your debt or getting you to repay them if you’re bailing on your payments.

If you’re someone who isn’t making regular payments, and have shown little to no intention of repaying your debt in the near future, your lender may eventually get frustrated and outsource this task to a debt purchaser or a debt collection agency.

If a lender is incurring a lot of financial loss in getting a debtor to repay them or taking them to court, the creditor may choose to pass on the debt to a collection agency and settle for a small percentage of the total debt amount that the agency pays them in return.

selling debt

Who Buys Debts & Why?

A debt purchaser or a debt collecting agency buys your debt from your creditor.

When the debt amount is large and your creditor sees little to no chance of getting it back themselves, they might contact a debt collector and sell your debt off in exchange for a percentage of the amount they would’ve received if you repaid your debt in full.

Once the loan has been sold, the debt collector has the right to collect the full amount from you.

That’s how debts collection agencies and debt purchasers make their profit.

Let’s say a debt is worth around £1000 and is sold to a debt collector for £600.

The creditor gets £600 immediately and the debt collector tries to recover the full amount, which is £1000, from the debtor so as to earn a profit of £400.

How Does it Affect me When a Lender Sells off Debt?

Technically, a sold debt doesn’t affect you much.

Your rights and liabilities remain the same as they were in the original debt. So do the original terms and conditions between you and your lender.

The only thing that really changes is the person or agency you have to pay back.

The debt collector that buys your debt becomes your original creditor, with all the rights and responsibilities pertaining to the debt as the previous lender.

The debt purchaser is not allowed to change the terms of your debt if that’s something the original creditor wasn’t allowed to do.

For example, if the original lender wasn’t allowed to add interest to your debt, neither can the debt purchaser.

Should You Pay a Debt Collection Agency?

Here’s the tricky part: a lot of debtors, once they’re contacted by a debt collector, assume that their debt has been sold off to the agency and that they’re supposed to pay the collection agency, not their original lender.

A solid piece of debt advice to hold on to in such a situation is that unless the agency clearly informs you that they’ve bought your debt, it’s likely that they’re working for your lender and you still owe the repayment to the original lender.

In such a situation, paying the agency depends on a number of factors.

If the agency now owns the debt, you should communicate and start a repayment plan if possible.

If the agency doesn’t own the debt and is harassing you or threatening to have you jailed, you can invoke some methods and legal procedures to get them to back off, at least temporarily.

If you’re having trouble with a debt collection agency, you can opt to contact an independent debt charity such as National Debtline or StepChange. They could offer you advice as to how to best approach the situation.

FAQs – Sell Your Debts in the UK

Is it legal to sell debts?


It is perfectly legal to sell debts to a third party if a lender thinks they won’t be receiving any payment in the near future.

There is something they have to look out for, though.

Once you stop paying money back to the lender, that is when they’re both allowed and likely to sell your debt to a third party.

How to know if my debt has been sold off?

Your original creditor should call you to let you know that they’ve sold your debt to a third party.

Also, the third party will likely send you a letter, informing you that you now owe the debt to them instead of the original lender.

From this point on, make sure to inform the debt purchaser of your financial situation and how you’re dealing with your money problems.

What are debt collectors allowed to do?

Debt collectors are allowed to work on behalf of the lender who employs their services and seek repayment from you.

They need to make sure that they’re not threatening you with consequences outside their legal rights, such as threatening to have you jailed if you don’t repay.

If they do so, you can invoke court action against them and have them back off.

Can debt collectors take me to court?


Debt collectors are allowed to take you to court on behalf of the lender if you’ve been avoiding debt payment or if they’ve remained unable to contact you over an extended period.

This is subject to strict conditions though, such as the fact that before threatening you with court proceedings, collectors are required to send you a warning letter.

Can I dispute debts sold off to debt collectors?


Your right to dispute debts does not change once the third party buys the loan from your original lender.

If you’re aware that you shouldn’t be paying your loan, such as in the event that it’s statute barred, you do have a legal right to dispute the debt.


When your loan is sold to a third party, it is easy to get caught up in the complications of what you should do, who you should pay, and who you should contact.

This guide covered the most essential topics you should know about when you’re facing a similar situation, and I hope it helped you tremendously.

If you need more debt advice, feel free to reach out.

About the author

Scott Nelson

Scott Nelson is a financial services expert, with over 10 years’ experience in the industry, including 6 years in FCA regulated companies. Read more