Ticketmaster Missed Payment - Here's What To Do

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Have you missed a Ticketmaster payment? You’re not alone. Every month, over 170,000 people visit our website for advice on topics just like this one.

In this article, we’ll cover:

The steps to take if you have missed a Ticketmaster payment.
What happens when you miss a payment with Ticketmaster.
How to handle debt collectors if your details are sent to them.

We understand how stressful it can be to deal with a missed payment, as some of us have faced similar situations.

But don’t worry! This article will give you the tools you need to handle your situation with Ticketmaster.

Advertisement. MoneyNerd introduces enquiries; we do not give debt advice or recommend solutions. The Debt Advice Service, a trading style of Pacific Financial Solutions Limited, offers free debt advice with no obligation. Complete the enquiry form to share your details and request a call.

Some debt solutions have fees and may negatively affect your credit rating. MoneyNerd may receive a fee if you go ahead with a debt solution through The Debt Advice Service. For free, impartial guidance and help finding free debt advice, visit MoneyHelper.

What happens when you miss a Ticketmaster payment?

You’ll be contacted when you miss a Ticketmaster payment using their “deposit scheme“.

The company will make a second attempt asking you to provide another card, which must be in your name.

Ticketmaster missed payment — Source: MSE Forum.

Ticketmaster cancels your tickets when you can’t provide an alternative card within 14 days of a due date.

But the company holds onto a “handling fee” for defaulting on Ticketmaster payments. So they refund the amount you’ve already paid.

For example, if you paid the first instalment but failed to pay any others, you should get refunded the amount you originally paid within 14 days.

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Advertisement. MoneyNerd is a commercial introducer, not a debt adviser. The Debt Advice Service, a trading style of Pacific Financial Solutions Limited, offers free debt advice with no obligation. If you request an introduction, your details are shared with them so they can contact you.

Some debt solutions have fees and may negatively affect your credit rating. MoneyNerd may receive a fee if you proceed with a debt solution through The Debt Advice Service. MoneyHelper offers free, impartial money guidance and help finding free debt advice.

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What if you used the Pay in 3 option?

When you miss a Ticketmaster payment and you choose the Pay in 3 option, the Klarna missed payment rules apply.

Klarna will contact you when your first instalment fails.

After that, they attempt to take the money from your account two times. But they will let you know when. This allows you time to add funds to an account.

If, after two attempts, Klarna still can’t get the payment, they roll the missed one over to your second instalment. Then, when you can’t pay the next time, Klarna gives you a few days to add funds to your account.

However, if the payment fails even after two attempts, the amount gets rolled over to the final (third) instalment.

Klarna tries a further two times when the third instalment fails. This third instalment would include all the missed payments, so it could add up considerably.

When all attempts fail, you’ll be asked to pay the total outstanding amount.

Alternatively, your details could be sent to a debt collection agency for debt recovery. Klarna should let you know when they are forwarding your account to a debt collector.

Bear in mind that when you default on your Ticketmaster payments whilst on the Pay in 3 option, you may not be able to use any Klarna Buy Now Pay Later services until you clear the arrears.

How the introduction works

The Debt Advice Service can discuss your circumstances and explain available options, including their benefits, costs and risks.

Options depend on your circumstances. You decide whether to proceed.

Continue to the enquiry form

Will your details be sent to a debt collection agency?

Yes, if you default on a Ticketmaster payment, your details could be sent to a debt collection agency.

This applies whether you used their Pay in 3 option or deposit ticket purchasing options. A default is just that, and a debt collector could be instructed to chase you to recover the amount you owe.

My advice is to avoid this happening by staying in touch with Ticketmaster instead of ignoring their messages. Try to resolve the problem by paying what you owe if you can.

If you can’t pay, try to negotiate a more affordable way of clearing the debt to avoid dealing with debt collectors.

What to do when a debt collector contacts you?

You should know your rights before a debt collector contacts you.

That way, you know what to say and do when dealing with debt collectors in the UK. There are things a debt collector can do, and there are things they cannot. This includes:

They can’t pretend they have any sort of legal authority.
Make you pay more than you can afford.
Force their way into your home.

I suggest you be honest with the debt collector.

Tell them if you’re experiencing financial difficulties. Do not ignore any correspondence they send you. You’ll eventually have to pay when you owe them money, that is, if you accept the debt is yours.