Total Parking Solutions – Should I Pay or Appeal? 2022

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Total Parking Solutions send out scary fines to motorists in the UK. If you have received a Total Parking Solutions fine and don’t know whether you should pay, this is the guide for you. Learn all about this company and their Parking Charge Notices here with MoneyNerd. 

Do You Have to Pay?

In many circumstances, parking tickets are not enforceable.

It’s a bit sneaky, but last time I had a parking fine, I paid £5 for a trial to chat with an online solicitor.

Not only did I save £50 on solicitor fees, I also won my case and didn’t have to pay my £271 fine.

You can try it out now, just remember to cancel the trial once you’ve got your answer.

What is Total Parking Solutions?

Total Parking Solutions provides car park management services to private businesses. They work for clients in a number of industries, including education, retail, real estate, hospitals and health and fitness.

Their services help these businesses to operate a legal and safe car park. One aspect of their service is to deter car parking abuse where vehicles will use free car parks without using the business. Or stop people from not paying when they’re supposed to. 

They enforce car park payments through different services, which may include on-site wardens or specialist cameras that can track vehicles based on their number plate. They can then use your number plate to retrieve the vehicle owner’s home address from the DVLA. 

Is Total Parking Solutions a private company?

Total Parking Solutions is a legitimate and private company with a registered head office in Kettering. The company is also a member of the British Parking Association (BPA). 

Total Parking Solutions fine

If you use a car park managed by Total Parking Solutions and:

  1. Don’t register the vehicle when supposed to
  2. Don’t pay when supposed to
  3. Stay longer than 10 minutes after your ticket expires
  4. Drive around the car park for longer than 10 minutes then leave without paying
  5. Don’t park in a designated parking bay

You could be sent a Total Parking Solutions fine, better known as a private parking ticket or Parking Charge Notice. 

A private parking fine will be left on your vehicle or sent in the post. You’ll then have 28 days to pay or appeal. If you pay within 14 days you’ll get at least a 40% discount. 

At the time of writing, they cost up to £100. But from 2023 the law will prevent firms like Total Parking Solutions from charging more than £50 in a lot of cases. 

Total Parking Solutions reviews

Total Parking Solutions has a lot of negative reviews on Google. This is quite common for parking companies as they receive lots of angry reviews from frustrated PCN recipients. Sometimes these are justified but not always. 

Read some examples for yourself below:

“Pointless appeals process. 2 PCNs for parking in a gym car park that I am a current member of. Parking policy is to input car reg every time you enter the gym and you are allowed to park for free. Great, but as a new member to the gym I forgot on 2 occasions.”

  • Sam Knight (Google review)

“Absolute scam artists, fining £85 for a free car park. Signs not clear. Always reject appeal and try to bully you into a bribe of the fee being less if paid in 14 days. Google PCN, not legally enforceable (they have no law on their side), absolute scam and you shouldn’t pay them.”

  • Archie Boo (Google review)

Before you take Archie’s advice in the review above, you need to read on. 

Do I have to pay a Parking Charge Notice from Total Parking Solutions?

You might end up having to pay a PCN from Total Parking Solutions, but the money only has to be paid when a court order has been issued. These are not real fines like a Penalty Charge Notice. 

It’s completely legal for Total Parking Solutions to send people a Parking Charge Notice (PCN) for a parking contravention. But it’s just as important to know what a PCN really is. They’re more like invoices than fines. The invoice can be enforced if Total Parking Solutions takes you to court. But will they?

What happens if you don’t pay?

Total Parking Solutions is likely to send a Letter Before Action if you don’t pay a PCN within 28 days. These are letters to make you aware that not paying will result in legal proceedings. You’ll be summoned to court and have to contest the parking ticket in front of a judge. 

Sometimes the Letter Before Action will be sent by a Debt Collection Agency on behalf of Total Parking Solutions.

Will Total Parking Solutions take you to court?

Pardon the pun, but the jury is still out on whether Total Parking Solutions will really take you to court. Many parking companies do take legal action and eventually get their money. But some also make empty legal threats as a scare tactic. They may hope you’ll get worried about court proceedings and give in and pay the money.

There’s absolutely no way of knowing for sure, so you’ll need to pay the PCN if you want to 100% avoid legal action now or in the future. 

If they don’t take you to court and you keep ignoring their letters, there’s also a chance you will never have to pay the PCN. But this is considered a high-risk strategy. If you go to court there may be more fees to pay. And if you end up facing bailiffs, you’ll have a lot more to pay. 

Do You Have to Pay?

In many circumstances parking tickets are not enforceable.

It’s a bit sneaky, but last time I had a parking fine, I paid £5 for a trial to chat to an online solicitor.

Not only did I save £50 on solicitor fees, I also won my case and didn’t have to pay my £271 fine.

You can try it out now, just remember to cancel the trial once you’ve got your answer.


Total Parking Solutions appeal process

You can appeal your Total Parking Solutions PCN online using this form. Your appeal must be lodged within 28 days and it should include the reason you want the ticket cancelling. 

You’ll be able to view what evidence the company has on you, and you’ll be able to submit your own evidence. Total Parking Solutions must then respond within 56 days. If they accept you won’t have to pay, but if they reject you will have to pay or take the appeal further.

As members of the BPA, you can escalate the appeal for free to POPLA if desired. 

The decision to pay or appeal should be made on a case-by-case basis. Consider your reasons and evidence before appealing. You may prefer to pay the reduced fine within 14 days.