01782401191: Verify Advantis Credit Calls
MoneyNerd introduces enquiries to The Debt Advice Service and may receive a referral fee. For free, independent guidance and help finding a debt adviser, visit MoneyHelper.
This information and enquiry service is not a full financial assessment or a guarantee of suitability or debt write-off. Debt solutions are not suitable for everyone. Fees may apply, and your credit record and assets may be affected. Get advice on your circumstances before choosing a solution.
MoneyNerd introduces enquiries to The Debt Advice Service and may receive a referral fee. For free, independent guidance and help finding a debt adviser, visit MoneyHelper.
This information and enquiry service is not a full financial assessment or a guarantee of suitability or debt write-off. Debt solutions are not suitable for everyone. Fees may apply, and your credit record and assets may be affected. Get advice on your circumstances before choosing a solution.
Received a call from 01782401191 claiming to be Advantis Credit? Check the caller independently before disclosing personal information or paying.
This guide explains how to verify the account and respond to a genuine debt collection enquiry.
In this article, we’re going to explain:
- Why a verified debt collector might contact you.
- How to request suitable contact arrangements.
- Your rights with debt collectors.
Who Called Me from 01782401191?
Do not use the displayed number alone to identify the caller. Advantis’s official website lists 01782 401 100 for customer enquiries. Our Advantis guide explains how to respond to account letters.
Advantis Credit Limited collects debts for a range of clients. Ask it to identify the creditor and account rather than assuming the call concerns HMRC, DVLA or a particular retailer.
Why am I being called by 01782401191?
After you have verified the firm independently, it may want to discuss:
- An outstanding account: ask for the creditor, account reference and balance in writing. Check your liability before paying; if the debt is old or disputed, obtain advice first.
- Affordable repayments: if you owe the debt but cannot pay in full, explain what you can afford after essential costs and priority bills. A free debt adviser can help with a budget.
- Your contact or support needs: explain reasonable communication preferences and any health or accessibility needs. Threatening or misleading contact can be grounds for a complaint; do not assume intimidation is the purpose of every call.
Should you ignore 01782401191?
Do not give payment details or sensitive information to an unexpected caller. Hang up and contact the organisation through details you find independently on its official website. Once you have verified it, reasonable identity checks protect your privacy: a genuine collector should check that it is speaking to the right person before disclosing account details.
» TAKE ACTION NOW: Fill out the short debt form
Your Rights with Advantis Collectors
Ask for the creditor’s name, account reference, balance breakdown and evidence that you are liable. For regulated consumer credit debts, a firm must pause recovery while it investigates a dispute on valid or potentially valid grounds. A request for information does not itself cancel the debt or extend a court deadline.
For regulated consumer credit collection, FCA rules require firms to give due regard to reasonable requests about when, where and how they contact you. You can ask for letters or emails instead of calls and explain any health or accessibility needs. This is not an automatic ban on every call or required notice. Keep a record of unreasonable contact and complain if your request is not properly considered. Complain to the firm first and keep copies and call logs. For an eligible regulated financial complaint, you can normally approach the Financial Ombudsman Service after a final response or after eight weeks without one, usually within six months of the final response. The Ombudsman can require a remedy or compensation; it does not impose regulatory fines. Tax, council and other non-credit debts may have different complaint routes.
| Debt collectors may | Limits and protections |
|---|---|
| Contact you to seek payment | For regulated consumer credit, contact must be at reasonable times and respect reasonable requests about when, where and how you are contacted. |
| Ask to discuss the debt at a home visit | A collector has no bailiff powers, cannot force entry or take goods, and should leave when asked. |
| Explain possible court action | They must not mislead you about their powers or threaten action they cannot lawfully take. |
| Discuss an affordable repayment or settlement | Get agreed terms in writing and obtain free advice if you dispute the debt or cannot afford payments. |
| A creditor may seek a separate court enforcement order | A CCJ alone does not give a collector access to your bank account. A third-party debt order requires a separate court process. |
| A creditor may assign a debt | Check who owns it and who is authorised to collect; do not disclose payment details to an unverified caller. |
| Make proportionate follow-up contact | Harassment is prohibited. Requests about contact must be considered; necessary legal notices may still be sent. |
Advantis Credit Debt Collection Contact Details
| Customer enquiries | 01782 401 100 |
| [email protected] | |
| Postal address | Advantis Credit Ltd Minton Hollins Building Shelton Old Road Stoke-on-Trent Staffordshire ST4 7RY |
| Official contact page | Advantis contact details |
