01782401191: Verify Advantis Credit Calls
MoneyNerd introduces enquiries to The Debt Advice Service and may receive a referral fee. For free, independent guidance and help finding a debt adviser, visit MoneyHelper.
This information and enquiry service is not a full financial assessment or a guarantee of suitability or debt write-off. Debt solutions are not suitable for everyone. Fees may apply, and your credit record and assets may be affected. Get advice on your circumstances before choosing a solution.
MoneyNerd introduces enquiries to The Debt Advice Service and may receive a referral fee. For free, independent guidance and help finding a debt adviser, visit MoneyHelper.
This information and enquiry service is not a full financial assessment or a guarantee of suitability or debt write-off. Debt solutions are not suitable for everyone. Fees may apply, and your credit record and assets may be affected. Get advice on your circumstances before choosing a solution.
Quick answer
Received a call from 01782401191 claiming to be Advantis Credit? Check the caller independently before disclosing personal information or paying.
This guide explains how to verify the account and respond to a genuine debt collection enquiry.
Check the caller before discussing an account
- Number you searched
- 01782401191
- Company the caller may claim to represent
- Advantis Credit. The displayed number alone does not verify this.
- Your next step
- Use Advantis’s official contact page to reach the company independently. Ask which creditor, account reference and balance the enquiry concerns.
Check Advantis’s official contact details
For an unfamiliar account, read how to request information about the debt.
Who Called Me from 01782401191?
Do not use the displayed number alone to identify the caller. Advantis’s official website lists 01782 401 100 for customer enquiries. Our Advantis guide explains how to respond to account letters.
Advantis Credit Limited collects debts for a range of clients. Ask it to identify the creditor and account rather than assuming the call concerns HMRC, DVLA or a particular retailer.
Why am I being called by 01782401191?
After you have verified the firm independently, it may want to discuss:
- An outstanding account: ask for the creditor, account reference and balance in writing. Check your liability before paying; if the debt is old or disputed, obtain advice first.
- Affordable repayments: if you owe the debt but cannot pay in full, explain what you can afford after essential costs and priority bills. A free debt adviser can help with a budget.
- Your contact or support needs: explain reasonable communication preferences and any health or accessibility needs. Threatening or misleading contact can be grounds for a complaint; do not assume intimidation is the purpose of every call.
Recognise the debt but struggling to pay?
MoneyNerd can introduce you to The Debt Advice Service for free debt advice. Complete the enquiry to ask their team to contact you about your options. There is no obligation to proceed.
This is an enquiry to The Debt Advice Service, not a message to the debt collector. If you request an introduction, MoneyNerd will share your details with their team so they can contact you.
MoneyNerd does not provide debt advice or recommend debt solutions. The Debt Advice Service is a trading style of Pacific Financial Solutions Limited. Some debt solutions have fees and may affect your credit record and assets. MoneyNerd is a commercial introducer and may receive a fee if you go ahead with a debt solution through The Debt Advice Service.
For free, impartial guidance and help finding a debt adviser, visit MoneyHelper.
Should you ignore 01782401191?
Do not give payment details or sensitive information to an unexpected caller. Hang up and contact the organisation through details you find independently on its official website. Once you have verified it, reasonable identity checks protect your privacy: a genuine collector should check that it is speaking to the right person before disclosing account details.
Debt advice: Continue to the debt enquiry form
Advertisement. MoneyNerd is a commercial introducer, not a debt adviser. The Debt Advice Service, a trading style of Pacific Financial Solutions Limited, offers free debt advice with no obligation. If you request an introduction, your details are shared with them so they can contact you.
Some debt solutions have fees and may negatively affect your credit rating. MoneyNerd may receive a fee if you proceed with a debt solution through The Debt Advice Service. MoneyHelper offers free, impartial money guidance and help finding free debt advice.
Your Rights with Advantis Collectors
Ask for the creditor’s name, account reference, balance breakdown and evidence that you are liable. For regulated consumer credit debts, a firm must pause recovery while it investigates a dispute on valid or potentially valid grounds. A request for information does not itself cancel the debt or extend a court deadline.
For regulated consumer credit collection, FCA rules require firms to give due regard to reasonable requests about when, where and how they contact you. You can ask for letters or emails instead of calls and explain any health or accessibility needs. This is not an automatic ban on every call or required notice. Keep a record of unreasonable contact and complain if your request is not properly considered. Complain to the firm first and keep copies and call logs. For an eligible regulated financial complaint, you can normally approach the Financial Ombudsman Service after a final response or after eight weeks without one, usually within six months of the final response. The Ombudsman can require a remedy or compensation; it does not impose regulatory fines. Tax, council and other non-credit debts may have different complaint routes.
| Debt collectors may | Limits and protections |
|---|---|
| Contact you to seek payment | For regulated consumer credit, contact must be at reasonable times and respect reasonable requests about when, where and how you are contacted. |
| Ask to discuss the debt at a home visit | A collector has no bailiff powers, cannot force entry or take goods, and should leave when asked. |
| Explain possible court action | They must not mislead you about their powers or threaten action they cannot lawfully take. |
| Discuss an affordable repayment or settlement | Get agreed terms in writing and obtain free advice if you dispute the debt or cannot afford payments. |
| A creditor may seek a separate court enforcement order | A CCJ alone does not give a collector access to your bank account. A third-party debt order requires a separate court process. |
| A creditor may assign a debt | Check who owns it and who is authorised to collect; do not disclose payment details to an unverified caller. |
| Make proportionate follow-up contact | Harassment is prohibited. Requests about contact must be considered; necessary legal notices may still be sent. |
Advantis Credit Debt Collection Contact Details
| Customer enquiries | 01782 401 100 |
| [email protected] | |
| Postal address | Advantis Credit Ltd Minton Hollins Building Shelton Old Road Stoke-on-Trent Staffordshire ST4 7RY |
| Official contact page | Advantis contact details |
