Guide on How to Delete Your Very Account: Closing Steps
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MoneyNerd introduces enquiries to The Debt Advice Service and may receive a referral fee. For free, independent guidance and help finding a debt adviser, visit MoneyHelper.
This information and enquiry service is not a full financial assessment or a guarantee of suitability or debt write-off. Debt solutions are not suitable for everyone. Fees may apply, and your credit record and assets may be affected. Get advice on your circumstances before choosing a solution.
Are you curious about how to manage your Very catalogue debt? Wondering what to do if payment becomes a challenge?
You’ve come to the right place. Every month, over 170,000 people visit our website looking for guidance on handling their debts.
In this easy-to-understand guide, we’ll talk about:
- Understanding your Very catalogue debt
- The correct steps for repaying your Very debt
- The outcome if you fail to pay your Very debt
- Different ways to manage your Very debt
- How and where to find help and advice on debt
We know that dealing with the inability to pay a catalogue debt can be scary and confusing. It’s hard to know what steps to take or who to ask for advice. Citizens Advice says that catalogue shoppers who miss payment deadlines get charged very high fees, sometimes more than twice what they borrowed.1
But remember, you’re not alone in this. We’re here to help you understand your options and decide the best course of action.
Why should you delete your account?
My Very Account doesn’t cost me anything, so why should I delete it?
Well, there are multiple reasons why you might want to cancel your account:
- Very.co.uk is sending you hundreds of annoying marketing emails.
- You are tempted to spend far too long looking through the site and making purchases.
- Your bank account details may be saved to the site, making buying stuff far too tempting. It can be a great way to control impulse buying.
- You’re not happy with Very customer service or product variety.
- You want to reduce your online spending to save more money.
No matter the reason, it is not wrong for you to delete your Very.co.uk account.
» TAKE ACTION NOW: Fill out the short debt form
Will Closing My Account Affect My Credit Score?
After closing your Very account, you may see a reduction in your credit score. However, this is normal. You don’t have to worry about it. The change in your credit score isn’t a direct consequence of closing the account but rather a result determined by your repayment history. So the impact largely depends on your broader financial history.
If you have a positive repayment history and look after your account well, your credit score will likely have been positively affected. However, open accounts tend to carry more weight than closed accounts when determining your credit score.
Therefore, after closing your account, your credit score may drop as the positive influence from your account is reduced. After closing your account, Very is also obligated to delete or anonymise your personal data according to GDPR regulations. So, any other information they have about you will be erased from their system.
Understand your debt options
MoneyNerd can introduce you to The Debt Advice Service for free debt advice. MoneyNerd does not provide debt advice or recommend debt solutions.
The Debt Advice Service can explain your options, including their benefits, costs and risks. Options available depend on your circumstances. There’s no obligation to take a debt solution.
MoneyNerd does not provide debt advice or recommend debt solutions. The Debt Advice Service is a trading style of Pacific Financial Solutions Limited. If you request an introduction, we’ll share your details with their team so they can contact you.
Some debt solutions have fees and may negatively affect your credit rating. MoneyNerd is a commercial introducer and may receive a fee if you go ahead with a debt solution through The Debt Advice Service.
For free, impartial money guidance and help finding free debt advice, visit MoneyHelper.
Will I Still Owe Payments?
Any amount owed to Very is still due even when the account is closed. They might still come after you for the arrears. Even worse, Very could get a court action against you, forcing you to pay. My advice is: verify that you’ve cleared your credit card arrears before closing the account.
If you’re struggling to make your monthly payments, contact Very to see if they can allow you to pay in more affordable instalments. You can also reach out to a trusted debt charity (e.g. Citizens Advice Bureau) to seek help for free. There are many options at your disposal. To learn more about debt solutions, please check out the table below.
| Option | How it works | Key limits and risks |
|---|---|---|
| Debt management plan | Informal repayment of eligible non-priority debts through an affordable budget. | Creditors need not agree, freeze interest or stop court action. Fees apply with some providers; free providers exist. |
| IVA | Formal agreement covering eligible debts and accepted through the creditor voting process. | Fees, credit effects, asset/equity terms and failure risks apply. Payments and term depend on the agreed proposal. |
| DRO (England and Wales) | Normally 12 months of protection before qualifying debts are discharged if the order remains in force. | Current qualifying-debt limit £50,000; strict income, asset, vehicle and residence conditions. Homeowners are not eligible. Application is through an approved adviser to the Insolvency Service, not a court. |
| Bankruptcy (England and Wales) | Formal insolvency that can discharge qualifying debts. | Assets and employment may be affected. Discharge is usually after 12 months, but income payments may continue for up to 3 years. |
| Consolidation loan | New borrowing to repay selected existing debts. | Does not write off debt. Fees or a longer term can increase the total paid; secured borrowing puts your home at risk. |
| Agreed payment break or reduced payments | A temporary arrangement negotiated with the creditor. | Interest may continue, credit reporting can be affected, and the debt remains. Terms require agreement. |
| Informal negotiation | Ask creditors for affordable payments or a settlement. | Acceptance is not guaranteed; record terms in writing. Priority bills still need separate attention. |
| Equity release | Eligible homeowners may access property value through a lifetime mortgage or home reversion. | Reduces the estate and may affect benefits or care funding. Requires specialist advice and comparison of alternatives. |
Can I Reopen My Account Later?
You may be able to reopen a closed Very credit card account provided you closed it yourself, and you have no missed payments. Even if they closed it for you, you may still have an option to reopen it. Just contact Very to get it reinstated.
Take the first step towards tackling your debt
Every day, our partner, The Debt Advice Service, helps people understand their options for dealing with debt. Their debt advice is free, with no obligation to proceed.
MoneyNerd introduces you to The Debt Advice Service. We do not provide debt advice or recommend debt solutions.
Natasha
Very helpful and informative thank you
If you submit the enquiry form, MoneyNerd will share your details with The Debt Advice Service so they can contact you.
Some debt solutions have fees and may negatively affect your credit rating. MoneyNerd may receive a fee if you go ahead with a debt solution through The Debt Advice Service.
The Debt Advice Service is a trading style of Pacific Financial Solutions Limited.
For free, impartial help and access to not-for-profit debt advice, visit MoneyHelper.
Two Ways to Delete Your Account:
Once you’re certain that deleting your Very.co.uk account is the best decision for you (we’re not here to push you in either direction, as it’s important that you take control of your finances for yourself), there are two ways to do so.
The two ways to delete your Very.co.uk account are: by deactivating your account on the Very website or by deleting it through email.
From my experience, the Very account deletion process is as follows:
Cancelling account via the website:
- Go to Very.co.uk and log into your account as you normally would.
- In account settings, you will need to find and start a conversation with a ‘Very Assistant’.
- This is a chatbot, so ask it to ‘delete my very account’, and it will forward you to a human chat advisor.
- It may take a little while to get in touch with you, so I suggest you stay patient. When they do reply, ask them to delete your account.
- The chat advisor may ask for some proof that the account is yours, but if you can answer the questions truthfully, they will certainly be able to delete your account for you.
- To finish, you just need to confirm that you want to delete your account, and that’s it.
Very.co.uk Contact Details
| Address: | 1st Floor, Skyways House, Speke Road, Speke, Liverpool L70 1AB |
| Phone: | Customer Care Team, Complaints & Automated Payment Service 0800 11 00 00 Monday to Friday: 8 am – 6 pm Saturday: 9 am – 4 pm |
| Website: | https://www.very.co.uk/ |
Cancelling through your email:
This is often considered the easier and more direct way. All you need to do is:
- Log into your email and send a new email to [email protected].
- Set the subject line as something like ‘delete my very account’ or ‘request to delete my very account’.
- To be sure, send your account username or email, and the Very Team will remove your account from their database.
References
- Citizens Advice – Catalogue customers hit hard for missing interest free deadlines
