For free and impartial money advice and guidance, visit MoneyHelper, to help you make the most of your money.

Menu

Armtrac Security – Pay or Appeal? 2022

armtrac-security

For free and impartial money advice and guidance, visit MoneyHelper, to help you make the most of your money.

Did you get a fine from Amtrac Security for a parking infringement? Wondering whether to appeal or pay it? Motorists in Cornwall are probably asking the same thing!

I look at how Amtrac Security operates as a private management company for landowners. I advise when to appeal a parking fine and when you might have to pay it. Also, I explain what could happen when you ignore a Parking Charge Notice issued by Amtrac Security. To find out more, read on!

Do You Have to Pay?

In many circumstances parking tickets are not enforceable.

It’s a bit sneaky, but last time I had a parking fine, I paid £5 for a trial to chat to an online solicitor.

Not only did I save £50 on solicitor fees, I also won my case and didn’t have to pay my £271 fine.

You can try it out now, just remember to cancel the trial once you’ve got your answer.

Who is Amtrac Security?

Amtrac Security provides parking solutions to around 350 customers in Cornwall. They are accredited by the International Parking Community (IPC) but are not members of the British Parking Association (BPA).

Their customers range from the NHS to Holiday Parks in the region. This includes popular beach car parks that get pretty busy during the spring and summer months!

Note: Because Amtrac Security is not a BPA member, you cannot take the matter to POPLA if the company rejects your appeal!

What’s the difference between a penalty charge notice and a parking charge notice?

A Parking Charge Notice indicates a parking company believes you didn’t abide by the Terms and Conditions for using a private location. As such, an invoice is raised to get you to pay a fine.

A parking management company cannot legally demand payment from you. However, if they take you to court, a judge could order you to pay.

On the other hand, a Penalty Charge Notice (PCN) is a fine issued for committing a parking infringement in a public place. Councils, the Police and Highways agency issue Penalty Charge Notices legally enforceable under the Road Traffic Act.

Why did I get a Parking Charge Notice?

There have been reports of private management companies issuing parking tickets unfairly. In fact, Which and the BBC have reported the problem. As a result, motorists around the country feel they were given parking fines unfairly, or they were overcharged!

However, Amtrac Security is authorised by landowners to issue fines to motorists who commit parking violations. So sometimes it can be for minor infringements too!

That said, if you commit any of the following parking infringements, the operator could give you a fine:

  • You failed to pay or display the parking ticket correctly in your car
  • You returned to your vehicle well after the allotted time had expired
  • You parked the car strangely, or you used bays designated for the disabled and families with young children

If any of the above applies to your fine, you may have to pay it. But, remember, when you pay a deserved fine within 14 days, the amount is significantly less than the Parking Charge Notice. That’s the upside!

Note: Don’t automatically think you deserved the fine without first checking it out!

How do I appeal a Parking Charge Notice?

You can appeal an Amtrac Security parking fine, but you must do so within the deadline. Also, you must send the appeal via email to the company! The deadline is 28 days from receiving the fine.

There have been many complaints that Amtrac Services rejects appeals, and the operator has received lots of negative feedback on trusted review sites!

However, when you appeal, it prevents further action from being started against you until the matter is resolved!

What happens when an appeal is rejected?

Amtrac Security is not a BPA member. However, they are an IPC accredited operator. Therefore, POPLA, the independent appeals service will not take on your case when they reject your appeal.

You can, however, get in touch with the Ombudsman Service!

I would contest the Amtrac Security parking fine if: 

  • You broke no ‘rules’ at the location where you parked
  • The ticket arrived in the post more than 14 days after you parked at the location
  • Signs and road markings were unclear or not visible
  • Payments machines were ‘out of order’
  • The fine issued was over £50 (the cap on Private Parking Charges is £50 – £80 in London)
  • You were unable to get back to your car for a valid reason
  • Your car broke down, and you had to wait for a recovery truck
  • You got back to your vehicle under 10 minutes after the allotted time had elapsed
  • You got the parking ticket in the post, but there were no signs indicating CCTV or ANPR was in operation at the location

Do I need evidence to challenge an Amtrac Security fine? 

You need to provide a valid reason for contesting the parking fine. When dealing with an operator known to reject appeals, I recommend you gather as much evidence as possible.

Note: Even with evidence, Amtrac Security may reject an appeal!

The type of evidence to support an appeal could include:

  • Photos of where you were parked, the ticket you got, payment machines, signs and road markings etc
  • Witness statements that support your appeal
  • Receipts and other relevant documents. This could be a receipt from a garage, correspondence from the operator and your replies

What is a 10-minute grace period?

Amtrac Securities are accredited by the IPC. Therefore, the operator should abide by the Code of Practice. In short, they should allow you a ten minute grace period when returning to your car.

You should not get a parking ticket if the ten minutes are not up. However, if you do, I suggest you contest the fine!

Note: Appealing a fine from Amtrac Securities may not be successful. But at least you prevent the operator from taking things further until a decision is made!

Can you get a CCJ for a parking charge fine? 

Not for the parking fine itself. However, if Amtrac Securities starts legal proceedings, things change. If the operator wins the case, a judge will order you to pay. At this point, you won’t have any choice but to pay.

I recommend you pay before a judgement can be made against you. Remember, a County Court Judgement (CCJ) remains on your credit history for six years! Getting a loan, mortgage, or credit card would be problematic.

Do You Have to Pay?

In many circumstances parking tickets are not enforceable.

It’s a bit sneaky, but last time I had a parking fine, I paid £5 for a trial to chat to an online solicitor.

Not only did I save £50 on solicitor fees, I also won my case and didn’t have to pay my £271 fine.

You can try it out now, just remember to cancel the trial once you’ve got your answer.

Amtrac Security parking fine – should you pay or appeal?

Although Amtrac Security seems to reject most appeals they receive, I recommend you don’t pay the fine until you are sure it’s correct. Filing an appeal is free, preventing the operator from taking things further.

However, if the parking fine is correct and you deserve it, I suggest you pay within 14 days because it’ll cost you a lot less. The one thing not to do is ignore a Parking Charge Notice. It could end up being extremely costly and stressful!

Thanks for reading this post on Amtrac Security Parking Charge Notices. I hope the information helps you decide whether to appeal or pay the fine.

Share