CP Plus Payments – Pay or Appeal? 2022

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Have you been hit with an unexpected parking fine from CP Plus? Maybe it was left on your windshield or it could have been sent in the post? 

Don’t put your head in the sand to try and avoid paying. That rarely works with these fines. Instead, get clear information and support below. 

Do You Have to Pay?

In many circumstances, parking tickets are not enforceable.

It’s a bit sneaky, but last time I had a parking fine, I paid £5 for a trial to chat with an online solicitor.

Not only did I save £50 on solicitor fees, I also won my case and didn’t have to pay my £271 fine.

You can try it out now, just remember to cancel the trial once you’ve got your answer.

Who is CP Plus?

CP Plus is a car park management service provider. The company acquired a similar business by the name of Ranger Services in 2015, merging their network of private car parks. They manage over 1,200 car parks, which are usually connected to retail centres, hospitals and transport hubs.

Since the acquisition of Ranger Services, CP Plus has taken on a new name which may be more familiar to readers – GroupNexus.

What does CP Plus do? 

CP Plus manages car parks by providing a range of services, such as manned patrols, specialist CCTV cameras, payment solutions, car park cleaning and much more. One major part of their service is to identify and issue motorists with Parking Charge Notices

CP Plus Parking Charge Notice

CP Plus might put a private parking ticket – formally known as a Parking Charge Notice – on your vehicle or they could send you it in the post. This usually happens when you haven’t paid to park or overstayed the time you paid for. 

They can send the parking ticket in the post by asking the DVLA for the registered vehicle owner’s address. By law, they are supposed to ask the driver to pay, but they can ask the vehicle owner if they don’t know who was driving. 

Parking Charge Notices outside of London are due to be capped at £50 and slightly more in the capital. The newly reduced cap will come into effect soon, so you might want to check what the current cap is at the time of reading to make sure you’re not being fined more than you should. 

Do I need to pay CP Plus?

CP Plus or GroupNexus has the right to serve motorists with private parking fines if the motorist hasn’t paid the correct parking fee. This debate was settled in a cornerstone legal case within the industry. 

By using the car park, the motorist enters into an unwritten contractual agreement, which states they will pay for the service provided. However, Parking Charge Notices aren’t seen as real fines. They are judged to be like invoices, so you’re actually receiving an invoice from the car park operator – not a fine! 

CP Plus could take court action to make the invoice enforceable, at which point a judge will order to pay. So in summary, you will need to pay the fine if you’re guilty of the offence and want to avoid the possibility of court action. Otherwise, you could always appeal the Parking Charge Notice!

There’s also a chance that CP Plus will outsource the whole collection process to a debt collection agency. Note that debt collection businesses don’t have any more legal powers than CP Plus. Don’t confuse them with bailiffs! 

How do I appeal a CP Plus parking fine?

You have the right to appeal a CP Plus parking fine in writing within 28 days. Your appeal must be lodged via the GroupNexus website on this page. You’ll need your parking ticket number and vehicle registration plate to start. 

Once your fine has been located, you’ll have an opportunity to state why you want the parking fine to be cancelled. You might need to support claims with evidence. For example, you could argue that your hospital appointment was delayed, but you will need a letter from the hospital to state this is true. 

CP Plus then has up to 56 days to respond to the parking ticket appeal. During this time, they will either accept your reasoning and cancel the fine or reject the appeal and ask you to pay. If rejected, they’ll give you an opportunity to escalate the appeal. 

How to escalate a CP Plus PCN appeal

CP Plus is a member of the British Parking Association (BPA), which is one of the respected trade associations within the parking industry. Because CP Plus is a BPA member, all escalated appeals must be sent to the Parking on Private Land Appeals service, also known as POPLA. 

Within 28 days of having your first appeal rejected, you can take your appeal to POPLA for a second and independent opinion. They will make the final decision on the case, either by telling CP Plus to cancel the parking fine or asking you to pay. This is where the typical appeals process ends. 

POPLA is completely independent of any private parking firm, so you’re assured that their decision isn’t biased. 

So, should you pay or appeal?

The decision to pay or appeal the parking fine should be based on your situation and if you have a strong appeal. Also, consider how strong your evidence is to back up any statements and claims. 

It’s not always worth appealing to chance your luck. And that’s because people who pay the fine early should be offered a discounted rate. So not appealing and paying quickly could save you money, compared to making an unsuccessful appeal. 

Take this into consideration when weighing up your options! 

How do I contact CP Plus Parking?

To contact CP Plus you’ll need to contact GroupNexus. For general enquiries, you’ll need to call 020 7431 4001. But to discuss a Parking Charge Notice or an appeal, you need to send an email to

Private parking ticket help

More support dealing with private parking tickets can be found by calling Citizens Advice. More generic information and answers can also be located on our dedicated private parking fines guide. Read it for free today!

Do You Have to Pay?

In many circumstances parking tickets are not enforceable.

It’s a bit sneaky, but last time I had a parking fine, I paid £5 for a trial to chat to an online solicitor.

Not only did I save £50 on solicitor fees, I also won my case and didn’t have to pay my £271 fine.

You can try it out now, just remember to cancel the trial once you’ve got your answer.