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Spring Parking – Should You Pay or Appeal?

Scott Nelson MoneyNerd Janine Marsh MoneyNerd
Scott Nelson MoneyNerd

Scott Nelson

Debt Expert

Scott Nelson is a renowned debt expert who supports people in debt with debt management and debt solution resources.

Learn more about Scott
Janine Marsh MoneyNerd

Janine Marsh

Financial Expert

Janine is a financial expert who supports individuals with debt management, cost-saving resources, and navigating parking tickets.

Learn more about Janine
· May 27th, 2024
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Have you got a private parking fine from Spring Parking and aren’t sure if you should pay or challenge it? You’ve come to the right place. Every month, over 130,000 people visit our site to get help with fines and parking tickets.

In this article, we’ll give you clear and easy facts about:

  •  Who Spring Parking Ltd is.
  •  What a Spring Parking fine or PCN means.
  •  If you must pay Spring Parking fines.
  •  How to challenge a Spring Parking fine.
  •  What happens if you don’t pay a Spring Parking fine.

Which? found that, despite 78% of members deeming private parking fines unfair, many don’t contest due to low confidence in appeal success.1 Don’t worry; we’re here to help you understand the process and deal with your fine.

Let’s get started!

Most Ticket Appeals Succeed

In some circumstances, you might have a legitimate reason not to pay your parking fine.

It’s a bit sneaky, but the last time I needed legal advice, I paid £5 for a trial to chat with an online solicitor called JustAnswer.

Not only did I save £50 on solicitor feeds, I also won my case and didn’t have to pay my £271 fine.

Chat below to get started with JustAnswer

*According to Martin Lewis, 56% of people who try to appeal their ticket are successful and get the charge overturned, so it’s well worth a try.

Do you have to pay?

Even though a Spring Parking PCN isn’t a real penalty, you may still have to pay eventually because the company could escalate the debt recovery process and even take you to court. This could also make the fine more expensive.

Alternatively, you could avoid paying by appealing against the private parking ticket instead. We’ll discuss the details of making a Spring Parking appeal soon! 

Should I accept or challenge it?

You’ll need to weigh up the strength of your appeal and the chance of it being accepted against the potential to receive a 40% discount.

Once you appeal you’ll lose access to the reduced fine, so this is what will influence your decision to pay or appeal. Thus, it’ll come down to your case and personal preferences. 

» TAKE ACTION NOW: Get legal support from JustAnswer

How do you appeal a ticket?

You can make a Spring Hill PCN appeal directly to the company by providing them with your ‘representation’. This is a formal argument against the parking ticket with clear reasons and evidence to support your arguments when possible. 

For example, you might argue that the ticket machine was out of order and show them an image you took of the machine not working on the day. Beware, some private car parks have signs saying don’t park if the machine isn’t working! 

The appeal must be submitted within 28 days and sent to the Spring Parking email address or postal address, which can be found at the bottom of this page

Appeal Process Steps

I’ve created this quick table to help you better understand the appeal process. If you want to learn more about your PCN or the appeal process, be sure to check out our detailed guides.

Process: Steps you should take:
When you receive the ticket… You should gather as much evidence as you can to support your appeal claim and prove that the ticket was unfairly issued.
If you were given the ticket in person/attached to your car… You must make an informal appeal (sent to the local authority/council that issued the PCN) within 14 days. This should be a letter with the evidence proving why the ticket was incorrectly given.
If it was posted to you… You will be given 21 days to submit an informal appeal (from the day you received the letter). Your informal appeal should be a letter with the evidence proving why the ticket was incorrectly given.
If the informal appeal is rejected… You will receive a Notice to Owner and will have 28 days to respond to this with a formal appeal. You can conduct the formal appeal online or via paper form. The Traffic Penalty Tribunal can send you one of these forms.
If the formal appeal is rejected… You will receive a Notice of Rejection. From here, you are free to challenge the council’s verdict at an independent tribunal.
If the independent tribunal disagrees with your appeal… You should pay the ticket within 28 days of the tribunal rejecting your appeal. If you don’t, the fine will be increased by 50%.
If you don’t have the money to pay the fine, you should contact Citizens Advice or another debt charity.

Successful Appeal Case Study


Initial Fine £100
Additional Fees £171
Total Fine £271

The Appeal Process

Scott used JustAnswer, online legal service to enhance his appeal. The trial of this cost him just £5.

Total Fine £271
Cost of legal advice £5

JustAnswer helped Scott craft the best appeal possible and he was able to win his case.

Scott’s fine was cancelled and he only paid £5 for the legal help.

Get started

In partnership with Just Answer.

What if it’s rejected? One more chance!

If Spring Parking rejects your appeal they will write to you and let you know. They’ll also explain how you can take your appeal to an independent service for a second opinion and final decision. 

You’ll be asked to forward your appeal to Parking on Private Land Appeals (POPLA). You can only escalate the appeal if Spring Parking has rejected your representation. 

What happens if you don’t pay a fine?

If you don’t pay a Spring Parking fine, the company may send payment reminders, add late charges to the “fine” or even ask a debt collection agency to chase you for payment. These companies have no additional legal rights to recover the money than Spring Parking – and they’re certainly not bailiffs! 

» TAKE ACTION NOW: Get legal support from JustAnswer

However, you could be sent a letter threatening court action if you don’t pay, also known as a Letter Before Action (LBA). Just like this motorist received after throwing away their Spring Parking PCN:

“I was advised by numerous people to throw it away and ignore any letters as it wasn’t issued by the council or the police. So for a while, that’s what I did, until the debt collection agencies started to write threatening me with court.”

-Trace5570 (Money Saving Expert Forum)

Due to the size of these fines, these letters are probably just (illegal) scare tactics to make you pay. If they make court threats they are supposed to be genuine, but they’re usually just trying to intimidate you into paying. Yet, there is always a chance that they could begin court action against you!

A judge would then issue an order forcing you to pay. Ignoring it could result in real bailiffs knocking at your door and more expensive debt. 

Getting the support of a Solicitor can take a huge weight off your mind.

Get started

Reviews shown are for JustAnswer.

Ignore or Pay?

Even though Spring Parking or the debt collection agencies they use may be all bark and no bite, there is a risk of being taken to court.

For that reason, it’s arguably better to pay the reduced fine within 14 days rather than take the risk. But it’s a personal decision only you can make. 

Another option is to appeal against the Spring Parking ticket using the correct process! 

Spring Parking Contact Details

Post: Spring Parking Ltd, PO Box 77282, London, NW4 9LR
Phone: 0845 496 7275
Email: [email protected]
Website: https://springparking.co.uk/

Hire a Parking Solicitor for less than a coffee.

If you’re thinking about appealing your parking ticket then getting some professional advice is a good idea.

Getting the support of a Solicitor can make your appeal much more likely to win.

For a £5 trial, Solicitors from JustAnswer can look at your case and help you create an airtight appeal.

Try it below

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In partnership with Just Answer.


  1. Which? – The rise of private parking fines
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The authors
Scott Nelson MoneyNerd
Scott Nelson is a renowned debt expert who supports people in debt with debt management and debt solution resources.
Janine Marsh MoneyNerd
Appeals Expert
Janine is a financial expert who supports individuals with debt management, cost-saving resources, and navigating parking tickets.