HX Car Park Management - Should You Pay or Appeal?

Have you received a private parking fine from HX Car Park Management and are not sure what to do next? You’ve found the right place for help.

Every month, more than 130,000 people visit our website seeking advice on fines and parking tickets. We’re here to help.

In this article, we’ll clearly explain:

Who HX Car Park Management Ltd is.
If you need to pay HX Car Park Management fines.
How to appeal an HX PCN.
What happens if your appeal gets turned down.
How to find help if you’re taken to court.

The DVLA report that over 11 million parking tickets were issued last year, which is up by 29% year on year!¹. So, you’re not alone!

We know getting a private parking fine can make you feel upset. But don’t worry; we have lots of good advice and examples that will help you make an informed decision.

Not sure what to write in your parking appeal?

You don’t need to start with a blank page.

We’ve created a free parking ticket appeal letter template that gives you a clear structure to follow.

Get my free appeal template

Free editable parking appeal letter template from MoneyNerd.

Do you have to pay a Parking Charge Notice from HX Car Park Management?

HX Car Park Management has a right to issue Parking Charge Notices, as per the infamous case Parking Eye Vs Beavis (2015). But PCNs aren’t considered to be fines; they’re considered similar to an invoice.

The invoices only become enforceable when a court tells you to pay, at which point they could also allow the use of bailiffs to recover the money. Until then, nothing is forcing you to pay, even if you are guilty of the alleged parking breach.

Will They take you to court?

HX Car Park Management may or may not take you to court. But their appetite for litigation won’t usually stop them from making legal threats, or getting a debt collection agency to do so on their behalf.

You might receive a Letter Before Action even if they don’t plan to take court action against you. This is because they hope the threat of legal action is enough to make you so worried you’ll pay. And often this tactic works for lots of car park management businesses.

But the bottom line is that you won’t know, and taking the risk that they won’t could end up costing you more in the end. So if you want to guarantee no legal proceedings, you will have to pay.

What’s Included in the Free Appeal Template

A clear structure

The template gives you a simple framework for putting your parking appeal together, so you don’t have to work out what to write from scratch.

What you’ll add

Your parking charge details
Why you’re appealing
Any relevant evidence
What you want the parking company to do

Easy to adapt

Just replace the sections in [square brackets] with the details of your own situation and edit the wording where needed.

You’ll get the template by email so you can save it, edit it and use it when you’re ready.

Get my free appeal template

Free parking appeal letter template from MoneyNerd.

Can you appeal a PCN?

POPLA is working hard to address issues that cause unfair parking fees. Main issues are often with technology and third-party ticket issuers. ²

If you believe the ticket was unfairly issued, you have the option to appeal.

Janine, our financial expert, advises to formally appeal a parking ticket within 28 days of receipt, providing evidence such as a photo of your car’s registration number if the PCN is incorrect.

You can now lodge your appeal via the HX Car Park Management website. You’ll need your PCN reference to start.

Appeal Process Steps

I’ve put together this table to help you better understand the appeal process. If you want to learn more about the steps you should take, please read our complete guide.

When	Action
On receiving a council PCN	Read the notice, keep it, gather evidence and note all payment and challenge deadlines.
Windscreen or handed-to-driver PCN	An informal challenge may be available before the Notice to Owner. Early challenge can preserve a discount under the authority’s policy; 14 days is not a universal final appeal deadline.
Postal PCN or Notice to Owner	Normally make formal representations within 28 days as stated on the notice. Do not assume there is an extra informal stage.
Representations rejected	The Notice of Rejection explains how to appeal to the appropriate independent tribunal, normally within 28 days.
Appeal unsuccessful	Pay by the deadline given in the decision or obtain advice on any available review. Further statutory charges can follow if you do neither.
Other ticket type	Private parking charges and FPNs use different procedures; follow the actual notice.

Further guidance: Traffic Penalty Tribunal; Citizens Advice.

HX Car Park Management has up to 56 days to respond. If they don’t respond in time, your appeal is automatically accepted.

PCN appeal rejected – another way?

When your appeal is rejected, HX Car Park Management must provide details of how to escalate the appeal if desired. You may be given an option to pay the reduced fine if you don’t continue to escalate the appeal.

An appeal could be escalated to POPLA, which is an independent and free service. You must escalate within 28 days in most cases.

» TAKE ACTION NOW: Get legal support from JustAnswer

HX Car Park Management reviews

Like many companies that issue PCNs, HX has many negative reviews online. See these examples:

“This company has no morals whatsoever. To receive a parking charge for not paying within 10 mins of arriving is ludicrous. The signs are not visible either. A very clever tactic to make money out of innocent people.”

Darren B (Google review)

“Will never use any facilities that this company monitor. My elderly mother visited St James retail park in Harrogate and was issued with £100 parking fine for being a few minutes over the 3 hour time limit, she is not very mobile and it can take her a while to get around the shops.”

Nick T (Google review)

Both of these reviews are interesting because the law states that drivers should be given a grace period of 10 minutes to find a car space and 10 minutes to leave the car park after their time limit has run out. So, if these reviewers are stating the truth, they shouldn’t have been issued Parking Charge Notices.