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HX Car Park Management – Should You Pay or Appeal? 2022 Laws

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Should you pay an HX Car Park Management ticket? We answer this question and other questions about dealing with Parking Charge Notices from HX Parking. Uncover the important information with us. 

Do You Have to Pay?

In many circumstances, parking tickets are not enforceable.

It’s a bit sneaky, but last time I had a parking fine, I paid £5 for a trial to chat with an online solicitor.

Not only did I save £50 on solicitor fees, I also won my case and didn’t have to pay my £271 fine.

You can try it out now, just remember to cancel the trial once you’ve got your answer.

What is HX Car Park Management Ltd?

HX Car Park Management Ltd, sometimes known as HX for short, is a car park management service provider in the UK. They provide car park management services to a wide variety of businesses, helping them to outsource the smooth operation of their private car parks. 

HX Car Park Management’s clients include retail centres, supermarkets, gyms and some of the high streets’ most recognisable names. 

The company is legitimate and is a member of the British Parking Association (BPA) and the International Parking Community (IPC). Their head office is based in Lytham St Annes, Scotland. 

Who owns HX Car Park Management?

The majority owner of HX Car Park Management Ltd with 75% or more of the company shares is Mrs Joanne Marland

This was correct at the time of publication. Check Companies House for further updates. 

What is an HX PCN?

HX Car Park Management can issue motorists with a Penalty Charge Notice (PCN), which is essentially a private parking ticket. You can be issued a parking ticket for not paying for parking or for overstaying.

As part of their services, they help their clients to identify car parking abuse and deter it by sending out these parking tickets. The ticket could be left on your vehicle or it could be sent out to the registered vehicle owner (as per DVLA records). They’re allowed to retrieve the keeper’s address due to their memberships with the BPA and IPC. 

Parking Charge Notices are capped at £100 at the time of publication, but pending law changes will significantly reduce the cap to £50 in most instances as of some time in 2023. On top of the cap, the PCN must be reduced by at least 40% if the driver pays within 14 days of the alleged contravention. 

HX Car Park Management reviews

Like many companies that issue PCNs, HX has many negative reviews online. See these examples:

“This company has no morals whatsoever. To receive a parking charge for not paying within 10 mins of arriving is ludicrous. The signs are not visible either. A very clever tactic to make money out of innocent people.”

  • Darren B (Google review)

“Will never use any facilities that this company monitor. My elderly mother visited St James retail park in Harrogate and was issued with £100 parking fine for being a few minutes over the 3 hour time limit, she is not very mobile and it can take her a while to get around the shops.”

  • Nick T (Google review)

Both of these reviews are interesting because the law states that drivers should be given a grace period of 10 minutes to find a car space and 10 minutes to leave the car park after their time limit has run out. So, if these reviewers are stating the truth, they shouldn’t have been issued Parking Charge Notices. 

Do I have to pay a Parking Charge Notice from HX Car Park Management?

HX Car Park Management has a right to issue Parking Charge Notices, as per the infamous case Parking Eye Vs Beavis (2015). But PCNs aren’t considered to be fines; they’re considered similar to an invoice. 

The invoices only become enforceable when a court tells you to pay, at which point they could also allow the use of bailiffs to recover the money. Until then, nothing is forcing you to pay, even if you are guilty of the alleged parking breach. 

Will HX Car Park Management take you to court?

HX Car Park Management may or may not take you to court. But their appetite for litigation won’t usually stop them from making legal threats, or getting a debt collection agency to do so on their behalf. 

You might receive a Letter Before Action even if they don’t plan to take court action against you. This is because they hope the threat of legal action is enough to make you so worried you’ll pay. And often this tactic works for lots of car park management businesses.

But the bottom line is that you won’t know, and taking the risk that they won’t could end up costing you more in the end. So if you want to guarantee no legal proceedings, you will have to pay. 

Can you appeal an HX Car Park Management PCN?

Instead of weighing up the idea of paying or ignoring the Parking Charge, you could appeal it instead. You’re able to appeal an HX Car Park Management PCN within 28 days. You can now lodge your appeal via the HX Car Park Management website. You’ll need your PCN reference to start. 

The appeal should include all the reasons you think the Parking Charge is unfair. Some reasons may need to be supported with evidence, such as a video, photograph, third party statement etc. 

HX Car Park Management then has up to 56 days to respond. If they don’t respond in time, your appeal is automatically accepted. 

Do You Have to Pay?

In many circumstances parking tickets are not enforceable.

It’s a bit sneaky, but last time I had a parking fine, I paid £5 for a trial to chat to an online solicitor.

Not only did I save £50 on solicitor fees, I also won my case and didn’t have to pay my £271 fine.

You can try it out now, just remember to cancel the trial once you’ve got your answer.

GET STARTED

PCN appeal rejected – another way?

When your appeal is rejected, HX Car Park Management must provide details of how to escalate the appeal if desired. You may be given an option to pay the reduced fine if you don’t continue to escalate the appeal.

An appeal could be escalated to POPLA, which is an independent and free service. You must escalate within 28 days in most cases. 

Should you pay or appeal?

The decision to pay or appeal must be made on a case-by-case basis, accounting for individual circumstances and strength of appeal evidence. If you decide to pay, it’s best to do so quickly so you end up paying less.

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