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NCP Pay Later Online – How to Avoid Extra Charges

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By
Scott
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Scott Nelson

Managing Director

MoneyNerd’s founder, Scott Nelson, has a decade of financial industry experience, including 6 years in FCA regulated loan and credit card companies. Troubled by a lack of conscience in the industry, he founded MoneyNerd to give genuine advice to those in debt and struggling financially.

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&
Janine
Janine Marsh Profile Picture

Janine Marsh

Financial Expert

Janine Marsh is an award-winning presenter and a valuable member of the MoneyNerd team. With a wealth of experience as a financial expert, she's been featured on BBC Radio 4, BBC Local Radio, and BBC Five Live, and is a regular on Co-op Radio.

Learn more about Janine
· Feb 13th, 2024
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Did you receive a council parking fine and are wondering if you should pay or make an appeal? We’re here to help you. Each month, more than 130,000 people come to our website to get advice on fines and parking tickets, which comes as no surprise, as Churchill Motor Insurance reports that in 2022, UK councils issued an average of 19,631 daily parking fines, a 12% increase from the previous year.1

In this article, we make it easy for you to understand:

  • What is an NCP car park.
  • How you can leave the car park without paying.
  • What happens if you don’t pay for NCP parking.
  • How to appeal an NCP parking fine.
  • How to avoid a parking ticket.

We know that getting a parking fine can be a big worry, but don’t worry; we’ve got useful advice and examples to guide you. We’re experts in this field, and we understand your situation.

Let’s dive in and explore your options.

Most Appeals Succeed

In some circumstances, you might have a legitimate reason not to pay your fine.

It’s a bit sneaky, but the last time I needed legal advice, I paid £5 for a trial to chat with an online solicitor called JustAnswer.

Not only did I save £50 on solicitor feeds, I also won my case and didn’t have to pay my £271 fine.

Chat below to get started with JustAnswer

*Around 35,000 people dispute their tickets each year with the Traffic Penalty Tribunal, and a striking 64% of those appeals are successful, so it’s well worth a try. 

Can you leave an NCP car park without paying?

There are two scenarios when you might be able to leave an NCP car park without paying, which are:

  1. You entered the car park but there were no spaces so you left without parking and within a certain timeframe.
  2. You plan to pay later using the NCP pay later online method. I will be explaining this later in the post. It may not be available for all NCP car parks. 

What happens if you don’t pay for NCP parking?

If you use an NCP car park without paying the correct amount, the company uses special number plate camera technology to identify offenders.

They use your number plate to contact the DVLA and ask for the registered keeper’s address. 

And then they send a Parking Charge Notice to the registered keeper’s home address. 

Can I appeal an NCP parking fine?

Yes. You have the right to appeal an NCP parking fine if you feel it’s incorrect or unfair.

That said, you must follow the NCP appeal process to the letter and provide a valid reason for having the parking ticket cancelled. Here’s a table summarizing the process.

Process: Steps you should take:
When you receive the ticket… You should gather as much evidence as you can to support your appeal claim and prove that the ticket was unfairly issued.
If you were given the ticket in person/attached to your car… You must make an informal appeal (sent to the local authority/council that issued the PCN) within 14 days. This should be a letter with the evidence proving why the ticket was incorrectly given.
If it was posted to you… You will be given 21 days to submit an informal appeal (from the day you received the letter). Your informal appeal should be a letter with the evidence proving why the ticket was incorrectly given.
If the informal appeal is rejected… You will receive a Notice to Owner and will have 28 days to respond to this with a formal appeal. You can conduct the formal appeal online or via paper form. The Traffic Penalty Tribunal can send you one of these forms.
If the formal appeal is rejected… You will receive a Notice of Rejection. From here, you are free to challenge the council’s verdict at an independent tribunal.
If the independent tribunal disagrees with your appeal… You should pay the ticket within 28 days of the tribunal rejecting your appeal. If you don’t, the fine will be increased by 50%.
If you don’t have the money to pay the fine, you should contact Citizens Advice or another debt charity.

Successful Appeal Case Study

Situation

Initial Fine £100
Additional Fees £171
Total Fine £271

The Appeal Process

Scott used JustAnswer, online legal service to enhance his appeal. The trial of this cost him just £5.

Total Fine £271
Cost of legal advice £5

JustAnswer helped Scott craft the best appeal possible and he was able to win his case.

Scott’s fine was cancelled and he only paid £5 for the legal help.

Get started

In partnership with Just Answer.

Can you avoid a parking ticket?

If you didn’t pay to stay in an NCP car park or if you think you overstayed, you might be able to avoid a Parking Charge Notice by using the NCP pay later online portal. 

The only other way to avoid an NCP parking ticket is to adhere to the terms and conditions of the car park in real time, which means paying the correct amount for your parking session. 

NCP pay later online

NCP pay later online is a new way to pay for your parking session at an NCP-managed car park.

In a nutshell, it allows you to leave the car park without paying and then go to the NCP website, enter your vehicle registration number and pay online.

The system works by NCP number plate cameras registering the time you enter and leave a car park.

The system then records how much you owe for your parking session, which can then be paid later online

Not all NCP car parks allow you to pay later online.

You can only do this in an NCP car park with the correct camera technology and sometimes when the car park doesn’t offer a pay-in-person option. 

The parking payment must typically be paid within 24 hours of exiting the car park.

However, the current NCP website states that they are currently allowing a further 24 hours to pay, but this is subject to change

Further details can be found on the NCP pay later online page here

How do I pay my NCP parking later?

To pay for your NCP car parking session later, you need to visit the NCP website.

Alternatively, you can search “NCP pay later online” on a search engine and it will bring up the correct page. 

Once on the right page, you can enter your vehicle registration number to find out how much you owe.

This should be correct because cameras have registered the time you entered and left the NCP car park. 

From here, you make an online payment using a debit or credit card.

You should then receive confirmation that the parking session has been paid for. This option is only available for 24-48 hours after you have exited the car park

If you miss the deadline, the option to pay later will not be available, and you may receive a Parking Charge Notice to your home address instead. 

Getting the support of a Solicitor can take a huge weight off your mind.

Get started

Reviews shown are for JustAnswer.

Possible errors with the Pay Later system

There are some potential errors with using the Pay Later system which I’ve listed below:

  • The specialist cameras record the wrong registration number
  • The NCP website could be down making it unable to pay on time
  • The time a car enters and exits is incorrect

What if you forget to pay NCP later?

Life can be hectic and busy at times. It can be easy to forget to pay NCP later online.

Here is one online account of this happening to a busy working mum:

» TAKE ACTION NOW: Get legal support from JustAnswer

Source: https://forums.moneysavingexpert.com/discussion/6275136/ncp-pay-later-and-my-wife-forgot 

When this happens, the option to pay online could be removed.

But it’s worth checking to see if you can still pay later online by visiting the NCP website.

As their current website states, they’ve extended the time to pay before taking enforcement action, so it’s always worth checking the current timescales. 

NCP pay later online – avoid extra charges?

If you’ve missed the deadline to pay NCP online later, there isn’t really anything you can do to avoid extra charges.

But there might be ways to prevent forgetting to pay in the future and therefore avoid getting stung by a Parking Charge Notice.

The NCP app has an AutoPay function for people who frequently use ticketless NCP car parks.

By setting this up, you can automatically pay for all your parking sessions without having to remember.

This may be worth considering for people who use NCP car parks a lot. 

Tips on using NCP apps

NCP provides motorists with the option to download an app that reminds them to pay.

The app also lets you check the Terms & Conditions for using each of the operator’s car parks.

Hire a Parking Solicitor for less than a coffee.

If you’re thinking about appealing your parking ticket then getting some professional advice is a good idea.

Getting the support of a Solicitor can make your appeal much more likely to win.

For a £5 trial, Solicitors from JustAnswer can look at your case and help you create an airtight appeal.

Try it below

Get started

In partnership with Just Answer.

References

  1. SkyNews – Parking Tickets Statistics
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The authors
Scott Nelson Profile Picture
Author
MoneyNerd’s founder, Scott Nelson, has a decade of financial industry experience, including 6 years in FCA regulated loan and credit card companies. Troubled by a lack of conscience in the industry, he founded MoneyNerd to give genuine advice to those in debt and struggling financially.
Janine Marsh Profile Picture
Appeals Expert
Janine Marsh is an award-winning presenter and a valuable member of the MoneyNerd team. With a wealth of experience as a financial expert, she's been featured on BBC Radio 4, BBC Local Radio, and BBC Five Live, and is a regular on Co-op Radio.