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One Parking Solution – Should I Pay or Appeal?

Scott Nelson Profile Picture Janine Marsh Profile Picture
By
Scott
Scott Nelson Profile Picture

Scott Nelson

Managing Director

MoneyNerd’s founder, Scott Nelson, has a decade of financial industry experience, including 6 years in FCA regulated loan and credit card companies. Troubled by a lack of conscience in the industry, he founded MoneyNerd to give genuine advice to those in debt and struggling financially.

Learn more about Scott
&
Janine
Janine Marsh Profile Picture

Janine Marsh

Financial Expert

Janine Marsh is an award-winning presenter and a valuable member of the MoneyNerd team. With a wealth of experience as a financial expert, she's been featured on BBC Radio 4, BBC Local Radio, and BBC Five Live, and is a regular on Co-op Radio.

Learn more about Janine
· Feb 23rd, 2024
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One Parking Solution

Are you unsure about a private parking fine from One Parking Solution? Wondering if you should pay it or appeal?

You’ve come to the right place. Every month, over 130,000 people visit our website seeking advice on fines and parking tickets.

In this article, you’ll find simple and helpful information about:

  •  One Parking Solution and what it does.
  •  Whether you must pay One Parking Solution parking fines.
  •  How to appeal a One Parking Solution parking fine.
  •  Ways to avoid getting a parking fine in the first place.

We know how worrying and annoying a private parking fine can be. But don’t worry; you’re not alone. Over 19,000 parking fines are issued each day in the UK.1

We have a lot of useful advice and examples to guide you through this. So, let’s dive in and find out more about One Parking Solution, and what you can do if you’ve got a parking fine from them.

56% of Ticket Appeals Succeed

In some circumstances, you might have a legitimate reason not to pay your parking fine.

It’s a bit sneaky, but the last time I needed legal advice, I paid £5 for a trial to chat with an online solicitor called JustAnswer.

Not only did I save £50 on solicitor feeds, I also won my case and didn’t have to pay my £271 fine.

Chat below to get started with JustAnswer

*According to Martin Lewis, 56% of people who try to appeal their ticket are successful and get the charge overturned, so it’s well worth a try. In partnership with Just Answer.

Do you have to pay One Parking Solution?

One Parking Solution is within its right to serve Parking Charge Notices2 to motorists who don’t pay the correct parking fee. If you accept guilt and want the matter to be over, you should pay and pay early to receive the discounted fine. 

However, you should also know that private parking tickets are not legitimate fines. Only council parking fines are real fines.

A Parking Charge Notice is comparable to an invoice. You do have to pay invoices for services you used, but they only become enforceable when a judge issues a court order.

That means you can only be made to pay once a court order is served. The problem is that if a court order gets served, you’ll have already been taken to court and could next face bailiffs. So you will probably have to pay even more by this point. 

Can you get away without paying One Parking Solution?

Some motorists ignore private parking fines and get away without ever having to pay. But ignoring them is risky and could make you pay more in the long run if you’re taken to court.

There is no way of knowing that you will or won’t be taken to court by One Parking Solution. So if you don’t want to take the risk you should pay the fine. Remember to pay early for the discounted rate. 

Successful Appeal Case Study

Situation

Initial Fine £100
Additional Fees £171
Total Fine £271

The Appeal Process

Scott used JustAnswer, online legal service to enhance his appeal. The trial of this cost him just £5.

Total Fine £271
Cost of legal advice £5

JustAnswer helped Scott craft the best appeal possible and he was able to win his case.

Scott’s fine was cancelled and he only paid £5 for the legal help.

Get started

In partnership with Just Answer.

Can you appeal a One Parking Solution PCN?

You don’t have to pay straight away if you want to appeal the Parking Charge Notice. You can make an appeal. This could get any unjust parking fine cancelled so you don’t have to pay.

Janine, our financial expert, advises to formally appeal a parking ticket within 28 days of receipt, providing evidence such as a photo of your car’s registration number if the PCN is incorrect.

The appeal is sent directly to One Parking Solution in writing, either by letter or online using their website. Specific details can be found on this page

Appeal Process Steps

Here’s a quick table that will help you better understand the appeal process. If you want to learn more or require further advice, be sure to read our complete guide.

Process: Steps you should take:
When you receive the ticket… You should gather as much evidence as you can to support your appeal claim and prove that the ticket was unfairly issued.
If you were given the ticket in person/attached to your car… You must make an informal appeal (sent to the local authority/council that issued the PCN) within 14 days. This should be a letter with the evidence proving why the ticket was incorrectly given.
If it was posted to you… You will be given 21 days to submit an informal appeal (from the day you received the letter). Your informal appeal should be a letter with the evidence proving why the ticket was incorrectly given.
If the informal appeal is rejected… You will receive a Notice to Owner and will have 28 days to respond to this with a formal appeal. You can conduct the formal appeal online or via paper form. The Traffic Penalty Tribunal can send you one of these forms.
If the formal appeal is rejected… You will receive a Notice of Rejection. From here, you are free to challenge the council’s verdict at an independent tribunal.
If the independent tribunal disagrees with your appeal… You should pay the ticket within 28 days of the tribunal rejecting your appeal. If you don’t, the fine will be increased by 50%.
If you don’t have the money to pay the fine, you should contact Citizens Advice or another debt charity.

If your appeal is rejected by One Parking Solution, you have the right to take it to an independent appeals panel called POPLA. They provide their service for free. 

» TAKE ACTION NOW: Get legal support from JustAnswer

One Parking Solution reviews

One Parking Solution has many negative reviews online. But if you read their reviews, you do notice some of the same complaints between reviewers. 

Some people have received Parking Charge Notices because they didn’t have cash or the correct coins with them to pay. They had to go and get the money and then come back to the car park to pay.

But there is a 10-minute grace period to pay for parking, so if you exceed this you’ll be issued a PCN even if you eventually managed to pay. See below:

“Tired to park at Llangrannog beach with my 89 year old mother – parking meter broken, no public G4 WiFi available, had to organise Wifi through the local pub,  paid but took more than grace period of 10min to get Wifi. Got a parking ticket […] Just paid £100. Very unfair parking fine! Terrible service!”

  • Friedericke Eben (Google review)

“10 minute grace period to buy a ticket is a joke especially if you have no change and have to go to a store as their outdated parking ticket machines only take coins! Took me 14 minutes to get back, received £100 fine.”

  • Merton (Google review)

Getting the support of a Solicitor can take a huge weight off your mind.

Get started

Reviews shown are for JustAnswer.

Should you pay or appeal the PCN?

Only you can answer this question based on individual circumstances surrounding the alleged contravention and the strength of your evidence. 

Whether you pay or appeal, make a decision within 14 days. If you pay, you’ll get the discounted rate. And if you appeal within 14 days and it’s rejected, you’ll get another chance to pay the discounted rate.

Hire a Parking Solicitor for less than a coffee.

If you’re thinking about appealing your parking ticket then getting some professional advice is a good idea.

Getting the support of a Solicitor can make your appeal much more likely to win.

For a £5 trial, Solicitors from JustAnswer can look at your case and help you create an airtight appeal.

Try it below

Get started

In partnership with Just Answer.

References

  1. Sky News — Parking Tickets Statistics
  2. National Debtline – Parking Charge Notices
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The authors
Scott Nelson Profile Picture
Author
MoneyNerd’s founder, Scott Nelson, has a decade of financial industry experience, including 6 years in FCA regulated loan and credit card companies. Troubled by a lack of conscience in the industry, he founded MoneyNerd to give genuine advice to those in debt and struggling financially.
Janine Marsh Profile Picture
Appeals Expert
Janine Marsh is an award-winning presenter and a valuable member of the MoneyNerd team. With a wealth of experience as a financial expert, she's been featured on BBC Radio 4, BBC Local Radio, and BBC Five Live, and is a regular on Co-op Radio.