For free and impartial money advice and guidance, visit MoneyHelper, to help you make the most of your money.


Property Debt Collection (PDC) Do You Need to Pay?

For free and impartial money advice and guidance, visit MoneyHelper, to help you make the most of your money.

You are probably reading this because you just received a scary letter from Property Debt Collections. Well, try not to panic because we have all the important information you need for tackling Property Debt Collections and their debt claims.

Learn what to do after being contacted by Property Debt Collections, here!

It’s not your fault. Complaints to the Financial Ombudsman have risen this year from 830 to 2,006, so it’s safe to say that you’re not alone.

Deal with your debt today and feel amazing tomorrow.

Beating Debt Collectors

There are several ways to deal with Property Debt Collection and improve your finances.

Choosing the right way to tackle your debt could save you time and money, but the wrong one could cause even more harm.

It’s always best to find out about all your options from a professional before you take action.

Fill out the 5 step form to get started.

Who Are Property Debt Collection?

Property Debt Collection (PDC) is a specialised debt collection agency in the UK. Whereas many UK debt collectors will chase debts from multiple industries from utilities to personal loans, Property Debt Collection only go after specific debts.

And as you guessed by their name, they chase debts relating to property…

What Debts Do Property Debt Collection Chase?

They predominantly chase debts on behalf of landlords whose tenants have failed to keep up with rent payments. But they may also work on behalf of building management companies who are struggling to get money from their landlords.

Some evidence of this was found on an online forum:

“We have received a letter from PDC today to say that our debt has been passed onto them. The debt is for service charge on our flat which we own… we originally owed the leaseholders £567 however PDC have added on charges totalling almost £300.”

[Money Saving Expert Forum]

As you can see, Property Debt Collection will chase debt for building management companies relating to unpaid communal fees that landlords and property owners are subject to.

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What Really Are Property Debt Collection LBAs?

The forum user states they received a letter from Property Debt Collection. These are known as LBAs within the debt collection industry because Property Debt Collection are giving the debtor the chance to pay off the debt before the take action (Letter Before Action).

Feeling like Chandler?

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Is all this information starting to feel overwhelming? Don’t panic! There’s plenty of help available. You can get started below.

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Ignoring Property Debt Collection Debt Letters

It is not wise to ignore a debt letter from Property Debt Collection. If you fail to pay they could take you to court as further action and get a judge to make you pay.

If the reason you are ignoring their letters is due to insufficient funds to pay the debt, keep reading because there may be solutions for you.

Stop Harassing Calls from Property Debt Collection

As well as scary letters, Property Debt Collection could start calling your mobile or home phone and ask you to pay. These calls can be a nuisance and sometimes even distressing.

One top trick in this situation is to inform Property Debt Collection of your calling preferences and tell them when you are free to talk. Property Debt Collection will have to keep to these preferences, or they will be committing harassment.

If they don’t, you can complain (more on that later!)

Can Property Debt Collection Repossess My Home?

If Property Debt Collection take you to court and win, they will get a CCJ that enforces the debt and makes you pay. If you continue to not pay, Property Debt Collection can then employ bailiffs to come to your property and take the payment.

They may repossess some items to pay off the debt if needed.

Another option is to try and repossess your home, but this requires a different process. However, this is rare and doesn’t usually happen unless your debt is significant. Other means of getting the money will often be explored and exhausted first.

Even if you did have your home repossessed, it would never be a Property Debt Collection worker that would do this.

Make Property Debt Collection Prove It!

If you don’t believe Property Debt Collection or just want to buy some time, you can request Property Debt Collection to prove you owe the money.

They have to provide you with physical proof such as a signed agreement to prove it. Without proof, the debt does not have to be paid.

The best way to make them prove it is to reply to their LBA with a prove the debt letter.

Don’t do this is they actually provided proof within their LBA, although this is not so common among debt collectors. 

Discover Your Debt Solutions!

If you cannot afford to pay off the debt immediately, there are ways around this problem.

If you speak with Property Debt Collections and ask them for a repayment plan, they may be able to help.

On top of this, there are scores of other debt solutions. Some of them are legally binding whereas others are informal debt solutions.

Get a full breakdown on the best debt solutions, now!

When You Don’t Need to Pay Property Debt Collection

There is one way you might not have to pay Property Debt Collections anything. Due to a little-known law from The Limitations Act, some older debts do not have to be paid because the courts are too busy with recent cases and therefore cannot be legally enforced.

If your debt is over six years old, there is a chance it could qualify and that means Property Debt Collections can never take you to court.

We recommend researching more about statute barred debts (the technical name) and discovering if your debt is too old to be collected.

Debt charities can help with this too.

Where to Direct a Property Debt Collection Complaint

If you feel like Property Debt Collections have not acted in accordance with the law, maybe they are calling too much or applying pressure for you to pay, you can make a complaint.

The Financial Ombudsman is the place where all complaints should be directed. They will assess the situation and make a final judgement (you can ask for a second judgement on a case). If Property Debt Collections are found guilty, they may be forced to compensate you.

But the Ombudsman asks that all complaints are first directed to Property Debt Collections to see if matters can be resolved early.

Are you struggling with debt?

Affordable repayments

Reduce pressure from people you owe

Stop interest and charges from soaring

Get started


Are you struggling with debt?
Are you struggling with debt?
  • Affordable repayments
  • Reduce pressure from people you owe money to
  • Stop interest and charges from soaring