01513293649 Calls: How to Verify the Caller

Received a call from 01513293649? Check the caller’s identity before sharing information or paying a debt.

An unfamiliar number can be worrying. This guide explains practical steps to verify the contact.

In this article, we’ll help you understand:

• How to check the caller’s identity.
• How to respond to a claim about an unpaid debt.
•  How to confirm if the debt they claim you owe is yours.
• How to request suitable contact arrangements.
•  Possible options for paying the debt or even writing it off.

A company name given during a call is not proof of identity. Take time to verify it through an independent source.

Who Called me from 01513293649?

We have not verified a current official company source linking 01513293649 to Global Recovery Services or Global Debt Recovery Limited. These names should not be treated as interchangeable. Caller ID can also be spoofed.

Ask for the caller’s full legal company name, the creditor’s name and an account reference. Check these independently with the creditor or the firm’s official website.

» TAKE ACTION NOW: Fill out the short debt form

Why might a debt collector call?

A genuine collector may be seeking payment or trying to locate an account holder. A wrong number or fraudulent call is also possible; the call itself does not establish that you owe money.

Ask for written account details and a breakdown of the amount claimed. Genuine legal notices have their own response deadlines.

Do not assume that a call proves earlier letters were sent or received.

Can I ignore their calls?

You do not have to answer an unexpected call. You can check a claimed debt through independently verified contact details instead.

You could ease your worry or anxiety by uncovering what debt they’re trying to collect, and whether you’re really the person they are trying to make contact with. 

Do not give payment details or sensitive information to an unexpected caller. Hang up and contact the organisation through details you find independently on its official website. Once you have verified it, reasonable identity checks protect your privacy: a genuine collector should check that it is speaking to the right person before disclosing account details.

Ask for the creditor’s name, account reference, balance breakdown and evidence that you are liable. For regulated consumer credit debts, a firm must pause recovery while it investigates a dispute on valid or potentially valid grounds. A request for information does not itself cancel the debt or extend a court deadline.

How do I stop them from contacting me?

You can request a contact method that works for you and complain about unreasonable or threatening conduct.

For regulated consumer credit collection, FCA rules require firms to give due regard to reasonable requests about when, where and how they contact you. You can ask for letters or emails instead of calls and explain any health or accessibility needs. This is not an automatic ban on every call or required notice. Keep a record of unreasonable contact and complain if your request is not properly considered.

What does this mean? It means you could ask them to only contact you in writing. 

Keep your request and a record of the firm’s response. Required notices and proportionate contact may still be necessary.

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How do I lodge a complaint?

Complain to the verified firm about unreasonable contact, explaining what happened and what you want it to put right.

Complain to the firm first and keep copies and call logs. For an eligible regulated financial complaint, you can normally approach the Financial Ombudsman Service after a final response or after eight weeks without one, usually within six months of the final response. The Ombudsman can require a remedy or compensation; it does not impose regulatory fines. Tax, council and other non-credit debts may have different complaint routes.

Keep call logs, messages and copies of letters to support your complaint. Do not send sensitive documents to an unverified caller.

If the call appears fraudulent, stop engaging and report it through the official fraud-reporting route for your part of the UK.

How to Find the Correct Contact Details