01782401192: Verify Advantis Calls and Respond

If you have received a call from 01782401192 claiming to be Advantis, verify it independently before sharing information or making a payment.

In this article, we’ll give you simple and clear details about:

• How to check the caller’s identity.
•  How to handle Advantis Debt Collectors.
•  Understanding what Advantis Debt Collection is.
•  Who Advantis Debt Collection works for.
•  How to handle contact from 01782401192.

You can request written information and take free debt advice if a collection call is worrying you.

Don’t worry, we’re here to help. We’ve got plenty of tips to help you figure things out.

Who called you from 01782401192?

Do not rely on the displayed number to identify the caller. Advantis’s official website publishes 01782 401 100 for customer enquiries; use independently checked details to verify the account.

Advantis Credit Limited collects debts for clients. A genuine company’s name or number can still be impersonated.

We have a detailed guide for Advantis Debt Collection, which you can find here.

Why has Advantis contacted you?

A genuine Advantis call may concern a debt one of its clients has asked it to collect. Ask for the creditor, account reference and balance in writing.

There is, of course, the chance that they have the wrong number.

Do not assume repeated calls mean you ignored a letter. Check the address and account information with the verified firm, particularly if you have moved.

Typical Debt Collection Process

A call alone does not show the legal stage of a debt. Ask which account and notices it concerns.

To help you better understand the debt collector timeline, we’ve put together this table. If you want to learn more about this process, please read our specialized guide.

Check the debt and your liability before making a payment. If the balance is valid but unaffordable, ask about affordable repayments and speak to a free debt adviser.

Can you ignore debt collectors?

You can ignore Advantis debt collection calls and texts, but you shouldn’t ignore their letters.

This is because you can be taken to the county court to be made to pay a debt – if you really owe it – when you ignore their request. 

You can respond in writing and keep a copy. A genuine Letter of Claim or court claim needs a response within its own deadline.

For many unsecured debts in England and Wales, the usual limitation period is six years from the relevant cause of action, not simply the last phone call. A payment, qualifying written acknowledgement or court proceedings can affect the position. Scotland usually has a five-year prescription period for many ordinary debts, with different rules and exceptions. Court judgments, secured debts and some tax debts require separate advice. Get free debt advice before paying or acknowledging an old debt; do not ignore court papers.

» TAKE ACTION NOW: Fill out the short debt form

How do you stop them from contacting you?

You can ask Advantis to adjust the frequency, timing and method of contact.

For regulated consumer credit collection, FCA rules require firms to give due regard to reasonable requests about when, where and how they contact you. You can ask for letters or emails instead of calls and explain any health or accessibility needs. This is not an automatic ban on every call or required notice. Keep a record of unreasonable contact and complain if your request is not properly considered.

Explain your reasonable preferences in writing and keep a record of the request and response.

The rules that apply depend on the kind of debt being collected.

FCA consumer credit collection rules do not automatically cover every tax or public-sector debt. The creditor’s complaint route may also be relevant.

Take the first step towards tackling your debt

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Can you complain about them?

Collectors must not threaten you or unfairly reveal debt information to other people. Visits and contact must be reasonable; ordinary debt collectors do not have bailiff powers to seize goods. Tell the firm if contact at work would be inappropriate.

If they violate these rules, you can complain.

We have written a complete guide on how to complain about debt collectors already. But if you want the shorter version, here it is:

Step one: complain to Advantis, explain the problem and the outcome you want, and keep copies of your evidence.

Complain to the firm first and keep copies and call logs. For an eligible regulated financial complaint, you can normally approach the Financial Ombudsman Service after a final response or after eight weeks without one, usually within six months of the final response. The Ombudsman can require a remedy or compensation; it does not impose regulatory fines. Tax, council and other non-credit debts may have different complaint routes.

Advantis Debt Collection Contact Details

References

1. FCA: contacting customers