Civil Enforcement PCN – Pay or Appeal?
Have you received a private parking fine from Civil Enforcement Ltd? You’re not alone! Our website is visited by over 130,000 people each month, seeking advice on fines and parking tickets.
Which? found that unclear rules and various payment methods in private car parks are partly to blame for an increased number of fines.1
So, if you’re feeling overwhelmed by the process, don’t worry. This article will give you simple-to-understand information on:
- What a Civil Enforcement parking charge notice is.
- Whether you must pay Civil Enforcement parking fines.
- How you can appeal a Civil Enforcement parking fine.
- Useful tips to help you avoid a Civil Enforcement parking fine.
We know getting a private parking fine can make you feel upset. With our experience, we’ll provide helpful advice and examples to help you through this.
Not sure what to write in your parking appeal?
You don’t need to start with a blank page.
We’ve created a free parking ticket appeal letter template that gives you a clear structure to follow.
Free editable parking appeal letter template from MoneyNerd.
What is the purpose of a penalty charge notice?
Understanding Penalty Charges as opposed to Parking Charges is essential because you deal with them differently.
- Pay the fine2
- Challenge it by filing an appeal
The consequences of unpaid Parking Charge Notices
The RAC reports that the majority of complaints regarding private parking companies stem from exorbitant fees and unreasonable conduct by private parking companies.4 So, if you believe the PCN was unfairly issued, it’s understandable if you’ve considered not paying it. However, it’s crucial to weigh the potential consequences.
Unpaid PCN fallout for not paying a parking ticket on private land could be far-reaching. For example, the operator could pass your information to a debt collection agency.
They could also:
- Start legal proceedings against you
- Ask the courts to issue an order to pay
As we mentioned, there is a chance the operator won’t take you to court but this is never guaranteed.
Plus, if a default is registered on your credit file for failing to pay a court order, the impact would ruin your credit rating. In short, a CCJ is recorded on your credit history Remember, you can settle a CCJ within a month to prevent this from happening. If you don’t, the record remains on your file for 6 years.
You’d have trouble getting any sort of finance until it expires.
What’s Included in the Free Appeal Template
A clear structure
The template gives you a simple framework for putting your parking appeal together, so you don’t have to work out what to write from scratch.
What you’ll add
- Your parking charge details
- Why you’re appealing
- Any relevant evidence
- What you want the parking company to do
Easy to adapt
Just replace the sections in [square brackets] with the details of your own situation and edit the wording where needed.
You’ll get the template by email so you can save it, edit it and use it when you’re ready.
Free parking appeal letter template from MoneyNerd.
Reasons to appeal a Parking Charge Notice
We’ve listed reasons to challenge a Parking Charge Notice from Civil Enforcement Ltd here:
- You got a Parking Charge Notice over 14 days after parking in the car park
- You parked correctly and did not break any rules
- The signs or road markings in the car park were unclear
- There was no way for you to pay to park
- You were overcharged
- You weren’t the driver when the charge was issued
- You could not return to your vehicle due to mitigating circumstances
- Your vehicle broke down
- You got back 5 minutes late and weren’t given a 10-minute grace period
Appeal Process Steps
Here’s a quick table that will help you better understand the appeal process. If you want to learn more about the steps you should take, please read our detailed guide.
| Process: | Steps you should take: |
|---|---|
| When you receive the ticket… | You should gather as much evidence as you can to support your appeal claim and prove that the ticket was unfairly issued. |
| If you were given the ticket in person/attached to your car… | You must make an informal appeal (sent to the local authority/council that issued the PCN) within 14 days. This should be a letter with the evidence proving why the ticket was incorrectly given. |
| If it was posted to you… | You will be given 21 days to submit an informal appeal (from the day you received the letter). Your informal appeal should be a letter with the evidence proving why the ticket was incorrectly given. |
| If the informal appeal is rejected… | You will receive a Notice to Owner and will have 28 days to respond to this with a formal appeal. You can conduct the formal appeal online or via paper form. The Traffic Penalty Tribunal can send you one of these forms. |
| If the formal appeal is rejected… | You will receive a Notice of Rejection. From here, you are free to challenge the council’s verdict at an independent tribunal. |
| If the independent tribunal disagrees with your appeal… | You should pay the ticket within 28 days of the tribunal rejecting your appeal. If you don’t, the fine will be increased by 50%. If you don’t have the money to pay the fine, you should contact Citizens Advice or another debt charity. |
What is a 10-mins grace period?
How do you appeal a CE Service PCN?
We’ve explained how to challenge a CE Service PCN when you think the fine is unfair or because they failed to abide by the Code of Practice below. You can appeal their Parking Charge Notice online, and they claim to respond within 14 days. Once the operator has acknowledged receipt of your appeal, they will assess it and reply within 35 days.
It’s at this point, Civil Enforcement will either accept your challenge or reject it. The Parking Charge Notice amount will not increase while the appeal is reviewed.
If the operator rejects your appeal, they will send you details on how to escalate the matter to Parking on Private Land Appeals (POPLA). POPLA is an independent, impartial appeals service.
It’s worth noting that if the POPLA appeal is unsuccessful, you’ll be liable to pay the full amount of the Parking Charge.
Can you get CCJ for an unpaid private parking ticket?
Feel more confident before you send your appeal
Writing a parking appeal can be difficult when you’re not sure what to include or how to structure it.
Our free template gives you a clear starting point, helping you:
- Set out what happened clearly
- Explain why you’re disputing the charge
- Include the important details
- Avoid starting from a blank page
Simply adapt the template to your own circumstances before sending it.
Free parking appeal letter template from MoneyNerd.
Civil Enforcement Advice Line
Civil Enforcement Contact Details
We’ve listed ways of contacting Civil Enforcement Ltd in the table below.
Ready to appeal your parking ticket?
Don’t start with a blank page.
Get our free parking ticket appeal letter template and use it as the starting point for your response.
Add the details of your parking charge, explain why you’re appealing and adapt the wording to your circumstances.
We’ll send the template straight to your email.
Free parking appeal letter template from MoneyNerd.
References
