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Clearscore vs Experian – Why Are The Scores Different?

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Scott Nelson

Managing Director

MoneyNerd’s founder, Scott Nelson, has a decade of financial industry experience, including 6 years in FCA regulated loan and credit card companies. Troubled by a lack of conscience in the industry, he founded MoneyNerd to give genuine advice to those in debt and struggling financially.

Learn more about Scott
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Janine
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Janine Marsh

Financial Expert

Janine Marsh is an award-winning presenter and a valuable member of the MoneyNerd team. With a wealth of experience as a financial expert, she's been featured on BBC Radio 4, BBC Local Radio, and BBC Five Live, and is a regular on Co-op Radio.

Learn more about Janine
· Feb 28th, 2024
Could you legally write off some debt? Answer below to get started.

Total amount of debt?

For free & impartial money advice you can visit MoneyHelper. We work with The Debt Advice Service who provide information about your options. This isn’t a full fact-find, some debt solutions may not be suitable in all circumstances, ongoing fees might apply & your credit rating may be affected.

For free & impartial money advice you can visit MoneyHelper. We work with The Debt Advice Service who provide information about your options. This isn’t a full fact-find, some debt solutions may not be suitable in all circumstances, ongoing fees might apply & your credit rating may be affected.

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clearscore vs experian

For free & impartial money advice you can visit MoneyHelper. We work with The Debt Advice Service who provide information about your options. This isn’t a full fact-find, some debt solutions may not be suitable in all circumstances, ongoing fees might apply & your credit rating may be affected.

Are you wondering why Clearscore and Experian, two big names in the credit world, show different scores?  

You’ve come to the right place for answers! Every month, more than 170,000 people visit our website for guidance on understanding credit scores and finding debt solutions.

In this article, we’ll explain:

  •  What Clearscore and Experian are and how they work.
  •  The importance of credit scores and how they are calculated.
  •  What to look for in your credit score.
  •  How Clearscore and Experian differ and why your scores might be different.
  •  Tips on how to improve your credit score.

In 2022, arrears on household bills increased by 68% from £1,739 to £2,920.1 So it’s quite common to feel concerned about debt and your credit score.

Don’t worry; we’re here to help you understand how to manage your debt.

Could you legally write off some debt?

There are several debt solutions in the UK, choosing the right one for you could write off some of your unaffordable debt, but the wrong one may be expensive and drawn out.

Answer below to get started.

How much debt do you have?

This isn’t a full fact find. MoneyNerd doesn’t give advice. We work with The Debt Advice Service who provide information about your options.

Why is Credit Score Important?

Lenders use your credit score to find out how much of a risk you would pose as a customer if they were to approve your request for credit.

For example, when you apply for a personal loan, the lender will want to make a hard search on your credit history.

A hard search is a detailed look into your credit report, while a soft search is a quick overview of your credit score.

If the information they receive indicates you are creditworthy, they will accept your application. 

However, if your credit score is low, lenders will likely see you as too high risk to offer credit to. Traditional lenders, at least.

You may find that there are subprime lenders willing to extend you credit.

From my experience, these specialist lenders come with additional costs, generally in the form of a much higher interest rate, or more severe late payment fees.

Therefore, it is in your best interest to ensure your credit history is accurate and up to date.

Use this opportunity to teach yourself financial responsibility. Make sure you don’t miss repayments on loans, credit cards, etc.

Only by acting responsibly and repaying your debts in full and on time, can you be certain that your credit score is not being damaged. Also, maintaining a good credit score is a surefire way of improving your financial health.

» TAKE ACTION NOW: Fill out the short debt form

Debt Solutions Comparison

As mentioned earlier, repaying your debts on time can help you maintain a good credit score. But let’s face it, sometimes keeping up with payments can be tough.

Don’t worry. There are different debt solutions that can help you. These are:

Debt Solution Description Formality Debt Type Debt Range Legally Binding Impact on Credit Score Asset Risk Monthly Payment Duration Creditor Agreement Required
Debt Management Plan (DMP) Agreement to pay back non-priority debts in one monthly payment. Informal Non-priority debts Any amount
No Yes No Varies Varies (until debt is paid) No (but creditors must be informed)
Individual Voluntary Arrangement (IVA) Agreement to pay back all or part of your debts over a set period. Formal All or part of debts Usually over £10,000 Yes Yes Possible Fixed Fixed period, usually 5-6 years Yes (75% by debt value must agree)
Debt Relief Order (DRO) Freezes debt for a year and be potentially written off. Formal Non-priority debts <£20,000 debt Yes Yes No None during freeze 12 months No (court approval needed)
Bankruptcy Legal status for those who cannot repay debts, potentially writes off debts. Formal Unmanageable debts Any amount, typically high debt Yes Yes High None during bankruptcy Usually 12 months, then discharge No (court process)
Consolidation Loan Taking out a new loan to pay off all existing debts. Multiple debts Based on loan amount Varies Yes Depends on loan type Fixed Depends on loan terms No
Payment Holiday Temporary relief or reduced payments offered by creditors.
short-term financial difficulties Any No Yes Low Reduced or paused payments Break of up to 6 or 12 months, depending on circumstances, payment history, and creditor’s policy. No
Informal Negotiation Direct negotiation with creditors for reduced payments or extended terms. All debts Any No Possible No Negotiable Until agreement terms are met No
Statutory Debt Repayment Plan (SDRP) Plan to repay debts over a reasonable time, with protections from creditor action. Formal All debts Varies Yes Yes No Fixed Varies, based on ability to pay Yes
Equity Release Homeowners release equity from their home to pay off debts.
Debts of homeowners, typically older individuals aged 55+ Varies and depends on property value Yes Yes Asset (home) is used as collateral Varies 8-10 weeks timeframe from application to fund disbursement. Lifetime; repaid on house sale/death. No

How is Credit Score Calculated?

Your credit score is calculated from the information on your credit report, which is a record of your history of repaying debt.

Credit scoring systems typically look at late or missed payments, how much you owed and how often it happened.

These items can help lenders determine whether you’re a reliable borrower.

In addition, every time you take out credit from a bank or a licensed lender, they will disclose that information to credit bureaus.

These agencies will then compile it and use it to create your credit report. Since each agency calculates your score differently, you can never have a “universal credit score”. This essentially explains the Clearscore and Experian credit score variations.

Having said that, you are likely to fall into the same rating category (e.g. good, fair or poor) with all of them since all of the bureaus base their scores on your financial history.

Therefore, the factors affecting your credit score include:

  • Your credit repayment history (including missed or late payments)
  • How much of your available credit you are using (your credit utilisation ratio) and your total debts.
  • Public records (e.g. whether you have any county court judgements or bankruptcy).
  • The number of hard credit searches you have on your credit report (this applies every time you apply for credit).

How a debt solution could help

Some debt solutions can:

  1. Stop nasty calls from creditors
  2. Freeze interest and charges
  3. Reduce your monthly payments

A few debt solutions can even result in writing off some of your debt.

Here’s an example:


Situation

Monthly income £2,504
Monthly expenses £2,345
Total debt £32,049

Monthly debt repayments

Before £587
After £158

£429 reduction in monthly payments

If you want to learn what debt solutions are available to you, click the button below to get started.

Get started

How do Clearscore and Experian Differ?

By now, you should have a general idea of what Clearscore and Experian are and the services each offers.

I did an in-depth credit score comparison of the two, and here’s how each differs from the other, and significantly so. 

Clearscore – does not keep a record of your credit file itself and relies on Experian to provide this information. However, Clearscore uses the information in your credit file in more ways than Experian does.

Not only does it give you your credit score, but it also has helpful timeline features so you can check how your credit score has changed over time.

Additionally, Clearscore is able to match you with lenders and financial products that would be suitable based on your credit score. And all of these features are free to use.

Experian – is a true credit reporting agency.

Indeed, it is Experian that provides Clearscore with the data it needs about its users. Experian stores and maintains your credit file, and is used by many lenders as a guide to your overall creditworthiness.

Unlike Clearscore, Experian is a premium service. You must pay a nominal fee to access your credit file. 

However, Experian offers a free service called Experian Boost, which gives you access to your credit score and report. You can even add more data to your credit report to boost your score.

» TAKE ACTION NOW: Fill out the short debt form

Why are your Clearscore and Experian Credit Score Different?

The underlying problem here is that both Clearscore and Experian use proprietary algorithms to calculate your credit score.

As explained earlier, Clearscore uses Experian as the source of its credit history-related data. However, the way it uses this data differs from that of Experian.

Put simply, Experian will be the more accurate of the two, as it is Experian that lenders use to check your credit score when evaluating a credit application.

But Clearscore provides a more intuitive dashboard for tracking trends in your credit score and checking out what factors impact your score.

It is important to remember that these are not competing services.

While Experian charges for access to their data, Clearscore generates revenue from receiving commissions on financial products it recommends to users.

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How can you improve your credit score?

If you don’t have a good credit score, then you’ll most likely be overlooked for credit cards, loans and mortgages.

This is because lenders consider you a high risk and likely to default on a loan.

The good news, however, is that you can build up trust with lenders by working to improve your credit score over time.

This is how to do it:

  • Register for the electoral roll: This provides proof of your home address and your identity.
  • Build your credit history: Take out a credit card and pay off the balance in full every month.
  • Don’t miss payments: Make regular payments on time to improve your credit score. Based on my experience, this can be a great financial management strategy.
  • Check credit report errors: Make credit health checks a priority. Download your credit report and check it for any mistakes. Then ask them to correct it.
  • Keep your credit utilisation low: From my experience, it is best to keep how much credit you take from your credit limit below 30%.
  • Keep old accounts open to prove a long credit history: This is better than moving from bank to bank.
  • Get a credit card builder: If you have a poor credit rating, a credit card builder will help you slowly build up a credit history and boost your credit score.
Could you legally write off some debt?

Answer below to get started.

How much debt do you have?

This isn’t a full fact find. MoneyNerd doesn’t give advice. We work with The Debt Advice Service who provide information about your options.

References

  1. StepChange Personal Debt Statistics in Scotland 2022
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The authors
Scott Nelson Profile Picture
Author
MoneyNerd’s founder, Scott Nelson, has a decade of financial industry experience, including 6 years in FCA regulated loan and credit card companies. Troubled by a lack of conscience in the industry, he founded MoneyNerd to give genuine advice to those in debt and struggling financially.
Janine Marsh Profile Picture
Debt Expert
Janine Marsh is an award-winning presenter and a valuable member of the MoneyNerd team. With a wealth of experience as a financial expert, she's been featured on BBC Radio 4, BBC Local Radio, and BBC Five Live, and is a regular on Co-op Radio.