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Group Nexus Parking Charge – Pay or Appeal? 

Scott Nelson MoneyNerd Janine Marsh MoneyNerd
Scott Nelson MoneyNerd

Scott Nelson

Debt Expert

Scott Nelson is a renowned debt expert who supports people in debt with debt management and debt solution resources.

Learn more about Scott
Janine Marsh MoneyNerd

Janine Marsh

Financial Expert

Janine is a financial expert who supports individuals with debt management, cost-saving resources, and navigating parking tickets.

Learn more about Janine
· May 21st, 2024
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group nexus parking charge

Have you received a Group Nexus parking charge and are questioning whether to pay or appeal? You’re not alone. Every month, over 130,000 people visit our website seeking advice on fines and parking tickets.

Which? found that, despite 78% of members deeming private parking fines unfair, many don’t contest due to low confidence in appeal success.1 However, we’re here to empower you with the knowledge and confidence to challenge these fines effectively.

This piece provides simple and useful guidance on:

  •  Understanding what a Group Nexus parking charge is.
  •  Deciding if you need to pay your Group Nexus parking fines.
  •  Learning how to appeal a Group Nexus parking fine.
  •  Knowing the difference between a parking charge notice and a penalty notice.
  •  Finding out if parking charge notices can be enforced.

We understand the annoyance a private parking fine can cause. That’s why we’ll offer plenty of helpful tips and examples to guide you through the process.

Most Ticket Appeals Succeed

In some circumstances, you might have a legitimate reason not to pay your parking fine.

It’s a bit sneaky, but the last time I needed legal advice, I paid £5 for a trial to chat with an online solicitor called JustAnswer.

Not only did I save £50 on solicitor feeds, I also won my case and didn’t have to pay my £271 fine.

Chat below to get started with JustAnswer

*According to Martin Lewis, 56% of people who try to appeal their ticket are successful and get the charge overturned, so it’s well worth a try.

Do you have to pay?

Not necessarily. Suppose the Parking Charge Notice is legal and was issued correctly. In this case, you are liable to pay the fine if you are the vehicle’s registered keeper.

If Group Nexus takes you to court and a court ordered payment for parking fines is issued, you’ll have to pay the fine! Also, don’t ignore any court letters because the consequences can be far-reaching if you do. For example, you could pay more and get a CCJ to boot!

When you decide to pay the fine, you should get a discount if you pay within 14 days. However, if you file an appeal, fill out the online appeal form on the Group Nexus website as soon as possible. The sooner you do, the quicker you resolve the problem.

Appeal Process Steps

You can challenge a Group Nexus parking charge when you believe it is unfair. Grounds for appealing a parking ticket include:

  • No rules were broken when you parked your vehicle
  • Signs were not visible or not there at all
  • Mitigating circumstancesI’ve recently spoken out about private parking companies giving fines to drivers after their vehicle has broken down2. Remember, it’s your right to appeal such decisions.
  • The parking operator didn’t follow their T&Cs
  • A 10-minute grace period was not given

Here’s a table that explains the appeal process. If you want to learn more or require further advice, make sure to read our detailed guide.

Process: Steps you should take:
When you receive the ticket… You should gather as much evidence as you can to support your appeal claim and prove that the ticket was unfairly issued.
If you were given the ticket in person/attached to your car… You must make an informal appeal (sent to the local authority/council that issued the PCN) within 14 days. This should be a letter with the evidence proving why the ticket was incorrectly given.
If it was posted to you… You will be given 21 days to submit an informal appeal (from the day you received the letter). Your informal appeal should be a letter with the evidence proving why the ticket was incorrectly given.
If the informal appeal is rejected… You will receive a Notice to Owner and will have 28 days to respond to this with a formal appeal. You can conduct the formal appeal online or via paper form. The Traffic Penalty Tribunal can send you one of these forms.
If the formal appeal is rejected… You will receive a Notice of Rejection. From here, you are free to challenge the council’s verdict at an independent tribunal.
If the independent tribunal disagrees with your appeal… You should pay the ticket within 28 days of the tribunal rejecting your appeal. If you don’t, the fine will be increased by 50%.
If you don’t have the money to pay the fine, you should contact Citizens Advice or another debt charity.

Parking infringements that could result in a PCN

There are a few reasons why you could get a Parking Charge Notice. Examples of parking infringements that could result in a privately issued PCN include:

  • you didn’t pay to park
  • you didn’t pay enough for the amount of time you actually parked
  • you stayed for longer than the maximum time stated
  • you parked somewhere you were not allowed

What happens if you don’t pay the Parking Charge?

The RAC reports that the majority of complaints regarding private parking companies stem from exorbitant fees and unreasonable conduct by private parking companies.3 So, if you believe the PCN was unfairly issued, it’s understandable if you’ve considered not paying it. However, it’s crucial to weigh the potential consequences.

Group Nexus could take you to court for non-payment of the parking fine. First, you’ll probably receive many letters reminding you of the charge. They could include late fees and other charges. Next, the company could:

If you are not going to appeal the fine, we suggest you pay it before things get to this stage. As we see it, paying the fine will prevent a stressful situation from worsening.

Plus, don’t ignore the penalty or the correspondence you receive.

The problem will not go away when you do.

Successful Appeal Case Study


Initial Fine £100
Additional Fees £171
Total Fine £271

The Appeal Process

Scott used JustAnswer, online legal service to enhance his appeal. The trial of this cost him just £5.

Total Fine £271
Cost of legal advice £5

JustAnswer helped Scott craft the best appeal possible and he was able to win his case.

Scott’s fine was cancelled and he only paid £5 for the legal help.

Get started

In partnership with Just Answer.

A court judgement could be issued, and you could end up with bailiffs knocking on your door if you ignore the fine!

Lastly, Group Nexus must follow guidelines as they are a BPA (British Parking Association) member. The BPA is an association representing traffic management and parking industry organisations.

If you believe you have grounds to appeal a fine, you have the right to do so by taking your case to POPLA, and independent appeals service. However, if you have already paid the penalty, you cannot appeal.

This MoneySavingExpert forum user contacted POPLA to appeal against a Parking Charge Notice from Group Nexus. As you can see, the user could not appeal if they had already paid their parking charge.

Is the Parking Fine enforceable?

The enforceability of private parking charges is not clear-cut. First, when you get a Parking Charge Notice, check it’s legit and that you were given a 10-minute grace period (more on this later) before receiving the fine.

Next, determine whether the company will take you to court for non-payment. That’s when a privately issued Parking Charge Notice becomes enforceable. Also, check if the ticket was left on your vehicle or sent by post. Remember, a Parking Charge Notice is an invoice. Therefore, it is dealt with as a civil matter when you go to court.

» TAKE ACTION NOW: Get legal support from JustAnswer

Group Nexus Parking Contact Details

Address: GroupNexus
12 Jack Straws Castle
North End Way
London, NW3 7ES
Email: [email protected] General Enquiries
[email protected] Media Enquiries contact James Harrison
Website: https://groupnexus.co.uk/
Pay or appeal a Parking Charge: https://nexusplatform.co.uk/parking-charge

Hire a Parking Solicitor for less than a coffee.

If you’re thinking about appealing your parking ticket then getting some professional advice is a good idea.

Getting the support of a Solicitor can make your appeal much more likely to win.

For a £5 trial, Solicitors from JustAnswer can look at your case and help you create an airtight appeal.

Try it below

Get started

In partnership with Just Answer.


  1. Which? – The rise of private parking fines
  2. The Sun – Avoid paying a £100 parking fine 
  3. RACF – Private Parking: Public Concern
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The authors
Scott Nelson MoneyNerd
Scott Nelson is a renowned debt expert who supports people in debt with debt management and debt solution resources.
Janine Marsh MoneyNerd
Appeals Expert
Janine is a financial expert who supports individuals with debt management, cost-saving resources, and navigating parking tickets.