IMFS Debt Collection: Verify the Account and Find Support
MoneyNerd introduces enquiries to The Debt Advice Service and may receive a referral fee. For free, independent guidance and help finding a debt adviser, visit MoneyHelper.
This information and enquiry service is not a full financial assessment or a guarantee of suitability or debt write-off. Debt solutions are not suitable for everyone. Fees may apply, and your credit record and assets may be affected. Get advice on your circumstances before choosing a solution.
MoneyNerd introduces enquiries to The Debt Advice Service and may receive a referral fee. For free, independent guidance and help finding a debt adviser, visit MoneyHelper.
This information and enquiry service is not a full financial assessment or a guarantee of suitability or debt write-off. Debt solutions are not suitable for everyone. Fees may apply, and your credit record and assets may be affected. Get advice on your circumstances before choosing a solution.
Are you feeling worried because you got a surprise letter from a debt collector called IMFS?
Check the named creditor, account and balance before sharing information or paying.
In this guide, we’ll help you understand:
- Who IMFS Debt Collection are, and what they do
- The types of debts they collect
- How to check if this debt is really yours
- Steps you can take if you can’t afford to pay
- Ways you might be able to write off some of your debt
If collection contact is causing difficulty, you can request suitable arrangements and independent debt advice.
Don’t worry; you’ve come to the right place. Let’s get started and find the best way for you to deal with this.
Dealing with IMFS Debt Collection
Follow our ‘prove it’ guide with letter templates and get them to prove that you owe the money.
Gather any previous correspondence
Keep a diary
» TAKE ACTION NOW: Fill out the short debt form
Know your rights
We’ve put together this simple table that explains what debt collectors are allowed to do. If you’d like to learn more about your rights, make sure to check out our detailed guide.
| Debt collectors may | Limits and protections |
|---|---|
| Contact you to seek payment | For regulated consumer credit, contact must be at reasonable times and respect reasonable requests about when, where and how you are contacted. |
| Ask to discuss the debt at a home visit | A collector has no bailiff powers, cannot force entry or take goods, and should leave when asked. |
| Explain possible court action | They must not mislead you about their powers or threaten action they cannot lawfully take. |
| Discuss an affordable repayment or settlement | Get agreed terms in writing and obtain free advice if you dispute the debt or cannot afford payments. |
| A creditor may seek a separate court enforcement order | A CCJ alone does not give a collector access to your bank account. A third-party debt order requires a separate court process. |
| A creditor may assign a debt | Check who owns it and who is authorised to collect; do not disclose payment details to an unverified caller. |
| Make proportionate follow-up contact | Harassment is prohibited. Requests about contact must be considered; necessary legal notices may still be sent. |
How do you arrange a payment plan?
Setting up a Payment Plan with IMFS involves a bit of research.
First, you need to work out your budget based on your monthly income and outgoings.
Allow for essential living costs and priority debts before working out offers to non-priority unsecured creditors.
- Contact your creditors, whether by letter, email, or phone to explain your situation
- Make them an offer to repay an amount you can afford
- Make sure you get it in writing when a creditor agrees to a payment plan
A realistic income-and-expenditure statement can support an offer. It should account for reasonable household needs and other priority commitments, not falsely claim every expense is fixed or identical for everyone.
It also shows creditors you are offering a fair IMFS debt Repayment plan you can afford.
We suggest you also explain how you got into the situation, whether because you lost your job or because of an unexpected event.
Understand your debt options
MoneyNerd can introduce you to The Debt Advice Service for free debt advice. MoneyNerd does not provide debt advice or recommend debt solutions.
The Debt Advice Service can explain your options, including their benefits, costs and risks. Options available depend on your circumstances. There’s no obligation to take a debt solution.
MoneyNerd does not provide debt advice or recommend debt solutions. The Debt Advice Service is a trading style of Pacific Financial Solutions Limited. If you request an introduction, we’ll share your details with their team so they can contact you.
Some debt solutions have fees and may negatively affect your credit rating. MoneyNerd is a commercial introducer and may receive a fee if you go ahead with a debt solution through The Debt Advice Service.
For free, impartial money guidance and help finding free debt advice, visit MoneyHelper.
IMFS Debt Collection Contact Information
| Legal company | Integrated Contact Solutions Limited, trading as IMFS; company number 09972113 |
| Official website | imfs.co.uk |
| Account support | Official customer portal or [email protected] |
| Telephone | The current official site asks customers to use the account-specific number on genuine correspondence. Verify unexpected calls independently. |
| Registered office | 4100 Park Approach Thorpe Park Leeds LS15 8GB |
Thousands have already tackled their debt
Every day, our partner, The Debt Advice Service, helps people understand their options for dealing with debt. Their debt advice is free, with no obligation to proceed.
MoneyNerd introduces you to The Debt Advice Service. We do not provide debt advice or recommend debt solutions.
Natasha
Very helpful and informative thank you
If you submit the enquiry form, MoneyNerd will share your details with The Debt Advice Service so they can contact you.
Some debt solutions have fees and may negatively affect your credit rating. MoneyNerd may receive a fee if you go ahead with a debt solution through The Debt Advice Service.
The Debt Advice Service is a trading style of Pacific Financial Solutions Limited.
For free, impartial help and access to not-for-profit debt advice, visit MoneyHelper.
