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Merligen Investments Debt Collection – Should You Pay?

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Scott
Scott Nelson Profile Picture

Scott Nelson

Managing Director

MoneyNerd’s founder, Scott Nelson, has a decade of financial industry experience, including 6 years in FCA regulated loan and credit card companies. Troubled by a lack of conscience in the industry, he founded MoneyNerd to give genuine advice to those in debt and struggling financially.

Learn more about Scott
&
Janine
Janine Marsh Profile Picture

Janine Marsh

Financial Expert

Janine Marsh is an award-winning presenter and a valuable member of the MoneyNerd team. With a wealth of experience as a financial expert, she's been featured on BBC Radio 4, BBC Local Radio, and BBC Five Live, and is a regular on Co-op Radio.

Learn more about Janine
· Feb 6th, 2024
Could you legally write off some debt? Answer below to get started.

Total amount of debt?

This isn’t a full fact find, MoneyNerd doesn’t give advice. We work with The Debt Advice Service who provide information about your options.

For free & impartial money advice you can visit MoneyHelper. We work with The Debt Advice Service who provide information about your options. This isn’t a full fact-find, some debt solutions may not be suitable in all circumstances, ongoing fees might apply & your credit rating may be affected.

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Merligen Investments Debt Collectors

For free & impartial money advice you can visit MoneyHelper. We work with The Debt Advice Service who provide information about your options. This isn’t a full fact-find, some debt solutions may not be suitable in all circumstances, ongoing fees might apply & your credit rating may be affected.

Have you just got a letter from Merligen Investments about a debt? Don’t worry; you’re in the right place to find answers. Each month, more than 170,000 people visit our site for help on debt matters. 

This article will help you to:

  •  Understand who Merligen Investments are.
  •  Find out if the debt they are asking for is really yours.
  •  Learn what happens if you can’t pay the debt.
  •  Discover how to stop them from visiting your home.
  •  Know your options, including writing off some debt.

We understand that getting a letter about debt can be scary and confusing, and research shows 64% of UK adults find interactions with current debt collectors stressful1. Some of us have faced debt collectors too, so we’re here to help.

Let’s get started!

Could you legally write off some debt?

There are several debt solutions in the UK, choosing the right one for you could write off some of your unaffordable debt, but the wrong one may be expensive and drawn out.

Answer below to get started.

How much debt do you have?

This isn’t a full fact find. MoneyNerd doesn’t give advice. We work with The Debt Advice Service who provide information about your options.

What Do I Do When I Receive a Letter From Merligen Investments?

Here are some simple steps to take as soon as you receive a letter or phone call from this debt collection agency:

1. Check whether the debt is yours

Is the debt registered in your name? These debt collection agencies do sometimes make mistakes, so it’s best to be sure the debt is legitimate. You can do this by checking your credit report online with reputable credit check agencies like Experian.

2. Ask them to prove the debt

Next, inform Merligen Investments that you do not believe you owe the debt and will need proof. They will need to send the original loan or credit agreement that has been signed by yourself.

If they can’t give you evidence of the money owed, you have no obligation to pay them anything.


Top tip: Never sign anything you send to Merligen Investments Debt Collection. Theoretically, they could use your signature to forge a credit agreement. 

3. Check if the debt is Statute Barred

In England, creditors have six years from the final payment (five if you live in Scotland) to retrieve any outstanding debt.

After this time, the debt is legally Statute Barred and you don’t need to make any payments.

If your debt is statute barred, you can ignore all correspondence from Merligen Investments as you have no obligation to pay them the debt.

Should I Pay Merligen Investments Straight Away?

Absolutely not. Before you pay any money, you should first do your own due diligence and ensure the debt is legitimate and registered in your name. If it’s not, then there’s no need to pay them anything.

Believe it or not, the average unsecured debt amount has increased by 27% year-on-year (to £16,174)2, and it’s quite likely that part of that number comes from legitimate debt that was mistakenly paid for.

» TAKE ACTION NOW: Fill out the short debt form

Should I Ignore Letters from Merligen Investments?

If you don’t recognise the debt and you’re concerned you’ve received a scam letter, you could ignore the initial letter. If this is a scam, they likely won’t send another one if they get no response from you. However, if you’ve already received multiple letters from the firm, or you recognise the debt, it’s best to respond and open up a dialogue.

Again, never admit to owing the debt. Instead, let the company know that you dispute the debt and will need proof (more on how to do this later). 

What Do I Do if I Can’t Afford to Pay Merligen Investments?

If you’ve done the checks above and found that:

  • The debt is registered in your name
  • Merligen have provided evidence of the debt
  • The debt is not statute barred

Then you are required to pay the debt owed. However, if you can’t afford to do this, you do have some options:

1. Agree on a payment plan with Merligen Investments

Come to come to an agreement with Merligen Investments Debt Collection on an affordable monthly repayment plan.

Make sure they don’t add any penalties or high interest rates on top of the amount owed.

2. Negotiate a final settlement

This debt collection agency is looking to make a profit on the debt, so they are probably open to negotiating a final settlement amount.

First, ask them the lowest amount they will take to settle the figure. Then offer a lower amount, you’d be surprised how low these debt collection agencies will go when negotiating.

Can I Write Off My Debt?

If Merligen Investments Limited are not willing to offer you an affordable repayment plan or a lowered settlement, you might be able to get your debt written off.

An Individual Voluntary Arrangement (IVA) is a debt management scheme that consolidates all of your debts into one affordable monthly payment.

An IVA is a popular choice with people with several debts who are struggling to make the monthly minimum payments.

How a debt solution could help

Some debt solutions can:

  1. Stop nasty calls from creditors
  2. Freeze interest and charges
  3. Reduce your monthly payments

A few debt solutions can even result in writing off some of your debt.

Here’s an example:


Situation

Monthly income £2,504
Monthly expenses £2,345
Total debt £32,049

Monthly debt repayments

Before £587
After £158

£429 reduction in monthly payments

If you want to learn what debt solutions are available to you, click the button below to get started.

Get Started

How Do I Stop Merligen Investments Coming to My Home?

It’s highly unlikely that this debt collection agency will come to your home. They are a debt agency, not bailiffs, so they have no right to seize property or enter your home without permission. Because of this, it’s an expensive process to send agents out to houses, only for them to be turned away immediately.

If, on the unlikely occasion they do come to your home, simply tell them to leave and get in touch with you by post only. Never let them in and never agree to any sort of payment plan in person.

Janine, our financial expert, explained that while debt collectors can visit your home for payments, they cannot come to your workplace, act threateningly, force payment, or discuss your finances with others. If they violate these rules, you can complain.

Know Your Rights

To protect yourself against bad debt collector practices, you must know your rights and those of the people visiting /contacting you for payment. Please check out the table below to better understand what debt collectors can and can’t do.

Debt Collectors Can But They Can’t
Contact you by phone or mail. Call you after 9pm or before 8am.
Conduct home visits (on rare occasions) and knock on your door. Forbily enter your home, or stay if you ask them to leave.
Threaten to take you to court by suing you for payment on a debt. Harrass you, including threats of violence, repeated calls and visits, or abusive language.
Negotiate a debt settlement. Tip: make sure to get this new arrangement in writing. Visit your workplace.
Access your bank account, but only after a court judgment has been made. Take anything from your home or threaten to do so.
Sell your debt. Speak to other people about your debt without your permission.
Contact you frequently. Keep doing so if you request that they reduce communications.

Here are the steps Merligen Investments Limited will take in attempts to recover the debt from you:

1. Send letters and call your home

You’ll receive letters stating that your debt is now under their management, how much you owe, and how to pay it.

Here’s an example of a letter they have sent:

We give you notice that Money Junction Limited assigned to Merligen Investments Limited all of Money Junction Limited rights in and under the above detailed account on 30 November 2017.

As a result of this assignment the full amount outstanding on the accounts is now due to Merligen Investment Limited.

Following the assignment of these accounts Merligen investments limited is the data controller of your information in respect of these accounts and has the same rights to give information to credit referencing agencies about the personal debt that you owe in respect of these accounts, for example if you have fallen behind with your payments.

Your accounts are now being managed by Moriarty Law Limited and all communications and payments should now be directed through Moriarty Law Limited.

Please ensure that you or your 3rd party representative who is advising you, contacts Moriarty Law Limited following receipt of this letter.

They can review your circumstances and agree an affordable repayment amount. The process can be dealt with quickly over the telephone. Please contact 02031264544 and their advisors will be pleased to assist you further.

Yours faithfully

signed: Merligen investment ltd.”

2. Send more letters

Since this is a for-profit debt collection agency, their main tactic for recovering debt is to continue to send letters and make phone calls. This is an attempt to pressure individuals into paying back money without the need of expensive court cases.

Also, most of the debt cases acquired by Merligen Investments are relatively small, making court proceedings highly unlikely.

Can Merligen Investments take me to court?

Merligen do have the power to take you to court, however, unless the debt is substantial enough, this isn’t going to be a likely route.

They will also send notice that your account is closing and legal action is being considered before actually involving the courts.

Thousands have already tackled their debt

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I’d recommend this firm to anyone struggling with debt – my mind has been put to rest, all is getting sorted.

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How Do I Stop Merligen Investments From Contacting Me?

Unfortunately, you can’t stop them from contacting you altogether. They are within their rights to contact you either by phone or post.

What they’re not allowed to do is harass you and pressure you into paying back debt you either don’t recognise or can’t afford.

If they do, you should lodge a complaint with Merligen Investments Debt Collection directly:

Post: Po Box 480, West Byfleet, KT14 9DG

Phone: 0845 218 2020

Merligen Investments Contact Information

Address: Phoenix House Pyrford Road
WEST BYFLEET, KT14 6RA United Kingdom
Telephone: 0845 218 2020
Website: https://merligen.com/
Could you legally write off some debt?

Answer below to get started.

How much debt do you have?

This isn’t a full fact find, MoneyNerd doesn’t give advice. We work with The Debt Advice Service who provide information about your options.

References

  1. InDebted, Debt Collectors Survey
  2. StepChange, Scotland in the Red

CONC 7.3 Treatment of customers in default or arrears (including repossessions): lenders, owners and debt collectors

CONC 7.9 Contact with customers

The authors
Scott Nelson Profile Picture
Author
MoneyNerd’s founder, Scott Nelson, has a decade of financial industry experience, including 6 years in FCA regulated loan and credit card companies. Troubled by a lack of conscience in the industry, he founded MoneyNerd to give genuine advice to those in debt and struggling financially.
Janine Marsh Profile Picture
Debt Expert
Janine Marsh is an award-winning presenter and a valuable member of the MoneyNerd team. With a wealth of experience as a financial expert, she's been featured on BBC Radio 4, BBC Local Radio, and BBC Five Live, and is a regular on Co-op Radio.
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