Parking Eye Watchdog – What You Should Know
Are you stuck with an ANPR private parking fine and not sure what to do? This is the right place for you. Every month, more than 130,000 people visit our website seeking advice on fines and parking tickets, which comes as no surprise, as over 19,000 parking fines are issued each day in the UK.1
In this article, you’ll find simple and clear answers on:
- Who Parking Eye is, and what they do.
- How Automatic Number Plate Recognition (ANPR) works.
- If Parking Eye fines need to be paid or if they can be appealed.
- How to make an appeal if you think your fine is not right.
- Tips on how not to get a private parking ticket in the first place.
We know that getting a private parking fine can be very annoying. But don’t worry, we are here to help you understand your fine and what to do next.
Not sure what to write in your parking appeal?
The form asks for contact details to deliver your free MoneyNerd template.
Add your notice details, reasons for disputing the charge and relevant evidence.
General information, not legal advice. Follow your notice’s instructions and deadlines; adapt the wording to your circumstances. No outcome is guaranteed.
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And it is more than just a question of providing enough proof. You need witnesses to support your side of the story to stand any chance of success.
Question: So why do private parking companies get it so wrong?
POPLA can get it wrong too
What to include in your parking appeal
The form asks for contact details to deliver your free MoneyNerd template.
Include the notice reference, your reasons, supporting evidence and the action you want the issuer to take.
The correct process depends on the notice and where it was issued.
General information, not legal advice. Follow your notice’s instructions and deadlines; adapt the wording to your circumstances. No outcome is guaranteed.
Adverse weather affects ANPR technology
Is it worth appealing to POPLA?
As I mentioned, it can take 6 to 8 weeks for POPLA to assess an appeal.
That said, about 41% of appeals made to POPLA are successful. So, challenging private parking fines could be worth it. Here’s what a normal appeal process looks like.
| When | Action |
|---|---|
| On receiving a council PCN | Read the notice, keep it, gather evidence and note all payment and challenge deadlines. |
| Windscreen or handed-to-driver PCN | An informal challenge may be available before the Notice to Owner. Early challenge can preserve a discount under the authority’s policy; 14 days is not a universal final appeal deadline. |
| Postal PCN or Notice to Owner | Normally make formal representations within 28 days as stated on the notice. Do not assume there is an extra informal stage. |
| Representations rejected | The Notice of Rejection explains how to appeal to the appropriate independent tribunal, normally within 28 days. |
| Appeal unsuccessful | Pay by the deadline given in the decision or obtain advice on any available review. Further statutory charges can follow if you do neither. |
| Other ticket type | Private parking charges and FPNs use different procedures; follow the actual notice. |
Further guidance: Traffic Penalty Tribunal; Citizens Advice.
To strengthen a case against private charge notice, consider using a solicitor if the total amount owed is excessive.
But I suggest you calculate whether the cost of a solicitor is worth it.
Free parking appeal letter template
The form asks for contact details to deliver your free MoneyNerd template.
Explain what happened, why you dispute the charge and include relevant evidence.
General information, not legal advice. Follow your notice’s instructions and deadlines; adapt the wording to your circumstances. No outcome is guaranteed.
What happens when an appeal is rejected?
Getting these letters is stressful, especially when the parking ticket is wrong!
Plus, they can start court proceedings once the operator rejects an appeal. Unless you contact the independent appeals service POPLA.
Paid legal information: Continue to JustAnswer
Advertisement. Paid general legal information from JustAnswer. Memberships renew automatically until cancelled. Check the initial price, renewal price, billing interval and cancellation terms. The standard service does not create a solicitor-client relationship. No successful outcome is guaranteed. MoneyNerd may receive a referral fee.
GDPR and Car Park Management Companies
Car park management companies must respect your privacy when collecting your data.
Data protection in parking enforcement is of paramount importance.
In short, private operators must follow GDPR rules at all times. If a company fails to protect your data, you could have grounds to take them to court.
Parking Eye Contact Details
Prepare your parking appeal
The form asks for contact details to deliver your free MoneyNerd template.
Replace the examples with your own facts and check the recipient before sending.
General information, not legal advice. Follow your notice’s instructions and deadlines; adapt the wording to your circumstances. No outcome is guaranteed.
References
