Parking Eye Watchdog – What You Should Know
Are you stuck with an ANPR private parking fine and not sure what to do? This is the right place for you. Every month, more than 130,000 people visit our website seeking advice on fines and parking tickets, which comes as no surprise, as over 19,000 parking fines are issued each day in the UK.1
In this article, you’ll find simple and clear answers on:
- Who Parking Eye is, and what they do.
- How Automatic Number Plate Recognition (ANPR) works.
- If Parking Eye fines need to be paid or if they can be appealed.
- How to make an appeal if you think your fine is not right.
- Tips on how not to get a private parking ticket in the first place.
We know that getting a private parking fine can be very annoying. But don’t worry, we are here to help you understand your fine and what to do next.
Not sure what to write in your parking appeal?
You don’t need to start with a blank page.
We’ve created a free parking ticket appeal letter template that gives you a clear structure to follow.
Free editable parking appeal letter template from MoneyNerd.
Parking Eye scam – what you should know
And it is more than just a question of providing enough proof. You need witnesses to support your side of the story to stand any chance of success.
Question: So why do private parking companies get it so wrong?
POPLA can get it wrong too
What’s Included in the Free Appeal Template
A clear structure
The template gives you a simple framework for putting your parking appeal together, so you don’t have to work out what to write from scratch.
What you’ll add
- Your parking charge details
- Why you’re appealing
- Any relevant evidence
- What you want the parking company to do
Easy to adapt
Just replace the sections in [square brackets] with the details of your own situation and edit the wording where needed.
You’ll get the template by email so you can save it, edit it and use it when you’re ready.
Free parking appeal letter template from MoneyNerd.
Adverse weather affects ANPR technology
Is it worth appealing to POPLA?
As I mentioned, it can take 6 to 8 weeks for POPLA to assess an appeal.
That said, about 41% of appeals made to POPLA are successful. So, challenging private parking fines could be worth it. Here’s what a normal appeal process looks like.
| Process: | Steps you should take: |
|---|---|
| When you receive the ticket… | You should gather as much evidence as you can to support your appeal claim and prove that the ticket was unfairly issued. |
| If you were given the ticket in person/attached to your car… | You must make an informal appeal (sent to the local authority/council that issued the PCN) within 14 days. This should be a letter with the evidence proving why the ticket was incorrectly given. |
| If it was posted to you… | You will be given 21 days to submit an informal appeal (from the day you received the letter). Your informal appeal should be a letter with the evidence proving why the ticket was incorrectly given. |
| If the informal appeal is rejected… | You will receive a Notice to Owner and will have 28 days to respond to this with a formal appeal. You can conduct the formal appeal online or via paper form. The Traffic Penalty Tribunal can send you one of these forms. |
| If the formal appeal is rejected… | You will receive a Notice of Rejection. From here, you are free to challenge the council’s verdict at an independent tribunal. |
| If the independent tribunal disagrees with your appeal… | You should pay the ticket within 28 days of the tribunal rejecting your appeal. If you don’t, the fine will be increased by 50%. If you don’t have the money to pay the fine, you should contact Citizens Advice or another debt charity. |
To strengthen a case against private charge notice, consider using a solicitor if the total amount owed is excessive.
But I suggest you calculate whether the cost of a solicitor is worth it.
Feel more confident before you send your appeal
Writing a parking appeal can be difficult when you’re not sure what to include or how to structure it.
Our free template gives you a clear starting point, helping you:
- Set out what happened clearly
- Explain why you’re disputing the charge
- Include the important details
- Avoid starting from a blank page
Simply adapt the template to your own circumstances before sending it.
Free parking appeal letter template from MoneyNerd.
What happens when an appeal is rejected?
Getting these letters is stressful, especially when the parking ticket is wrong!
Plus, they can start court proceedings once the operator rejects an appeal. Unless you contact the independent appeals service POPLA.
» TAKE ACTION NOW: Get legal support from JustAnswer
GDPR and Car Park Management Companies
Car park management companies must respect your privacy when collecting your data.
Data protection in parking enforcement is of paramount importance.
In short, private operators must follow GDPR rules at all times. If a company fails to protect your data, you could have grounds to take them to court.
Parking Eye Contact Details
Ready to appeal your parking ticket?
Don’t start with a blank page.
Get our free parking ticket appeal letter template and use it as the starting point for your response.
Add the details of your parking charge, explain why you’re appealing and adapt the wording to your circumstances.
We’ll send the template straight to your email.
Free parking appeal letter template from MoneyNerd.
References
